2025 Chevrolet Trax: backup camera failure

Filed Oct 29, 2026 · Brakes, Steering · CA

About 4 weeks ago I began to notice my brakes grabbing and they have gotten worse. I read that there may be a glitch in the internal rod position sensor calibration within the Electronic Contact Module ( EBCM).I wasn’t told if they put car on computer to update / calibrate the module software. I read nothing in paper work I received that anything was done with my brakes. When I drove it home today the brakes grabbed. My biggest concern or scare is that I almost had a catastrophic head on collision. In addition to that I had 7 near misses. This happens when the car is hot or cold. My steering wheel will lock up and when steering wheel locks up, the car will swerve left or right and then right or left, sometimes crossing the center line. I have been aware my 2025 Chevy Trax LT, which cost me $31,000.00 just 6 months ago, brand new , was being recalled. But Wittmeier Chevy, the service technician said there was not a recall. I was dumb founded and I thought they were rude to me, like I didn’t know what I was talking about. The recall number is A262554903 is for the back-up camera recall. The service technician got my car and should me the lane assist button. I can tell you I never ever saw it on and when it’s on that’s when lane assist is on. One would think I would see it when I am at least night driving but I have not. I was told the lane assist can gently nudge a steering wheel , but it never locks up the wheel. I read it’s a severe mechanical steering rack or a lock - up in the steering column. I did ask for a loaner when I dropped off my car but I was told a”N0” which really bothered me 1) it was purchased just 6 months ago 2) new client 3) I read it’s a critical safety defect.i asked how many cars they sold in a month and was told 200, I bit my tongue and thought, wow, cheap sakes, no concern about my safety, I don’t want this car at ALL. All I see is more going wrong with it. I think they turned on that lane assist light. They can buy back my Chevy tomorrow

Filed Oct 26, 2026 · Driver assistance · 15,100 miles · FL

The contact owns a 2025 Chevrolet Trax. The contact stated that while reversing at an undisclosed speed, the rearview camera was intermittently distorted and inoperative. The contact received notification of the federal safety agency Campaign Number: 26V539000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the dealer confirmed the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted via phone. The failure mileage was approximately 15,100.

Filed Oct 25, 2026 · NY

Back up camera has been inoperable since mid August 2026. It is now the end of October 2026. There is an active recall on the backup camera, but nothing has been resolved. I have taken the car to the dealership and they have told me that there is no fix as of now and they don’t have a date as to when it will be repaired. Seems very unsafe to drive a car without a backup camera not to mention I’m paying for this feature every month and it doesn’t work. The radio also cuts in and out. I believe that this fix is taking an unreasonable amount of time. I have not been involved in an accident, however, I feel very unsafe driving the car this way.

Filed Oct 21, 2026 · Driver assistance · IA

The contact owns a 2025 Chevrolet Trax. The contact received notification of the federal safety agency Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rearview camera was inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available.

Filed Oct 12, 2026 · Electrical, Engine · MI

the car was being driven and started to slow down on its own and then completely shut down with the check engine light on. It was taken to an outside auto shop to have the battery checked, and the mechanic said it was the alternator. it was still within the 36000 mile bumper to bumper warranty so I took it to the dealership. They claim the technician found the battery discharged once, but once the tested everything it functioned fine. It could have been from something left plugged into the USB port..... We are still waiting for the back up camera part that is part of a recall since 2025

Filed Sep 23, 2026 · MI

I am submitting this complaint regarding the rearview camera on my 2025 Trax, which has been inoperative since early 2026 & is now the subject of a recall. I contacted my dealership in March to have the rearview camera repaired. the part was on back order & I was advised that the repair could not be completed. The camera remains inoperative as of Sept 2026, more than six months after I initially attempted to have it repaired, I received the official recall on 9/22/26. I am particularly concerned about the length of time this known safety issue has remained unresolved. this vehicle is regularly driven by my daughter, who received her driver's license in July 2024. During the period in which the camera has been inoperative, she has been involved in two backing incidents. In one incident she backed into a pole in the school parking lot, causing damage to the vehicle. In another, the passenger-side mirror struck a mailbox while she was backing out of a driveway. I cannot establish that the absence of a functioning rearview camera caused either incident. However, both occurred while the vehicles camera was unavailable, depriving the driver of the rear visibility the system is designed to provide during backing maneuvers. I believe these incidents demonstrate the real-world safety concern created by operating this vehicle for an extended period without a functioning rearview camera. My concern is also that I attempted to have this defect corrected months before receiving the recall notice, but the necessary part was unavailable & remains unavailable. I have been required to continue operating a nearly new vehicle without an important safety feature despite making a timely effort to have the problem repaired. I am requesting the federal safety agency document this complaint, including the two backing incidents & review the unavailability of parts for the recall. I would also like GM to provide a prompt remedy so that the vehicle can be returned to its intended & compliant safety condition.

Filed Sep 19, 2026 · MN

I own a 2025 Chevrolet Trax, VIN [XXX]. I am experiencing unusually high fuel consumption compared with the vehicle’s normal fuel economy. I am having to refuel significantly more frequently than expected. I am also experiencing a completely black rearview camera. I am requesting that both issues be documented as safety/defect complaints and investigated to determine whether they are related to known problems with this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 13, 2026 · Driver assistance, Electrical · MI

Since brand new the electronics have been defective. The lane keep assist has to be turned off during slippery road conditions because the computer jerks the steering wheel during normal driving where white road markings, such as merging lanes are present. During highway speeds on slippery snow or ice it nearly sends the vehicle into a dangerous maneuver. The backup camera was defective intermittently since it was new and was unable to be corrected by the dealer shop during its first new vehicle service. The rear camera has now gone completely out which is standard safety equipment. A dealership has ordered a new backup camera part. The transmission jerks and lurches. Odd shifting is normal for this vehicle which could lead to transmission failures which could lead to a collision.

Filed May 12, 2025 · FL

The backup camera becomes a "fishbowl" along with inability to use radio features. Happens often. There are numerous forum topics via Facebook and Reddit about it happening. Dealership is no help.

Filed Jan 13, 2025 · Electrical · ME

I purchased this vehicle in the summer of 2024. Only after a few months of driving it, I began to have a weird issue with my phone being connected via Bluetooth. This was only an issue when playing media from my phone, it is not an issue when listening to the regular radio. It would not happen all the time, just sporadically and without any correlation I could identify. The issue would present as a weird crackling noise through the speakers, as if there was an issue with a connection. After a while of this happening sporadically, the cracking noise would be accompanied by my back-up camera looking like a fish bowl. The dealership wasn't able to get me in for an appointment until January 3, 2025. It's important to note that this issue did not come with a dash light coming on. Prior to my January service appointment, my backup camera completely stopped working and gave me the notice on my dash to "service vision system". Upon taking my car to the dealership for my appointment, they informed me that they were ordering me a new backup camera and I'd have to come back for it to be installed. But the technician did some updates on my car for the Bluetooth system and should be resolved. Today, January 13, 2025, the crackling noise has come back and I will be notifying the dealership. Chevrolet has not identified a cause for this, but upon my research, owners of both the 2024 and 2025 Trax experience the same, or similar, issue with their vehicle with no resolution from the dealer.

Filed Jun 14, 2024 · Brakes, Driver assistance · LA

Electrical system (Sound system, Bluetooth, graphics, and backup camera), and Automatic Braking - available for inspection Screen glitches using apple car play (wireless and wired), and in general (have pictures and videos) Backup camera is a fishbowl and stays on when driving at 45 mph or at any speed (have video) Car electrical system stays on when doors are shut, engine off and key removed for prolonged amounts of time (have video) Does not brake, only flashes and chimes when driving between 5-50mphs - If I was to get into an accident and the car did not stop itself driving in the range it's supposed to work then that will be an even larger issue at hand. Noticed sound issue when sitting in the car with sales person on the phone with OnStar and didn't think of it being an issue, and they noticed it to. Then the issue kept going on and more things were happening so, I brought to the dealership on 06/05/2024 for the first time for mentioned issues and told they could not duplicate because the car was built by robots. Returned to the dealership on 06/14/2024 for a second time and was advised that they would have the car for a week - was spoken to like I was undereducated and belittled by staff. Told to not get confused when signing paperwork for loaner. Car has been returned as of 6/15/2024, and was advised that they didn't do much and the sound system was due to the settings being adjusted and not at factory setting 0 (what is the point of the settings if you cannot adjust the sound, it's been like this for decades now - have on invoice). Overall, I am highly upset with this dealership and car manufacturer because although it may seem like pointless electrical issues - if something else malfunctions it could be detrimental. Lastly, the dealership could not comprehend the videos, or photos I sent and I could not figure out how to explain something that wasn't hard to figure out. I don't appreciate being blamed twice now for issues that I did not cause.