The contact owns a 2025 Chevrolet Trax. While driving 70 MPH, the vehicle made an abnormal sound with white smoke coming from the engine before flames started coming from the vehicle. The contact stated that engine oil was splattered on the rear glass, and the paint on the rear bumper was bubbling up. The contact pulled over and safely exited the vehicle with his son. The fire was self-extinguished. The contact and his son had stress and anxiety but had not sought medical attention. The vehicle was towed to the dealer but was not yet diagnosed. Prior to the failure, the vehicle was violently shaking while driving uphill, with white smoke coming from the exhaust pipe, and a burning oil odor. There was no engine oil on the dipstick. The check engine warning light was illuminated. The dealer had previously performed Technical Service Bulletin: 26-NA-014 after discovering that three spark plugs were covered in engine oil. The manufacturer was notified of the failure by phone and email. The failure mileage was approximately 31,000.
2025 Chevrolet Trax: fire, smoke or burning smell
5 of the 108 complaints about the 2025 Chevrolet Trax describe fire, smoke or burning smell.
- owner complaints
- 5
- of this car's complaints
- 5%
- recalls
- 0
Fire, smoke or burning smell by model year
What owners say
Saw smoke coming from an under the hood, pulled over opened hood and there were flames all across the top of the engine. Immediately evacuated the vehicle within seconds the vehicle was engulfed in flames and exploded several times. Total loss.
Parked vehicle fire that happened approximately 8-9 hours after parking it. Neighbors woke me up at 4:30am after hearing a loud boom. When i went outside the whole front end was engulfed in flames. Fire investigators said it started in the engine compartment and moved to the inside of the vehicle. No foul play suspected. There were no warning signs leading up to this. I kept up with all maintenance and had no aftermarket additions. Luckily no one was injured but if i had been inside the vehicle when it happened the electric locks likely wouldn't have worked and I'd have little time to evacuate. The heat damaged a neighbors car. I read that recently there was a lawsuit being filed in Delaware involving my type of vehicle. Im currently dealing with GM and trying to get reimbursed because my vehicle was still under warranty. Total loss. Im trying to preserve vehicle for inspection however it is in my apartment complex parking lot and they would like it removed.
My check engine light went on and stayed on while I was driving. I called Blaise Alexander, Altoona, Pa. reported and scheduled a checkup on Dec. 11. I drove to the garage, arriving at 10am. and noticed a smell of fire and saw smoke billowing out around the hood of the car. I ran into service area and told them the car must be on fire. They called the Altoona Fire Dept. The police gave me a number, which I gave State Farm Insurance. I drove approximately 23 miles along Rt I 99 to reach the garage. Apparently there is a history of 2024 and 2025 Trax models having fires in the engine. Possibly associated with the fuel system.
On October 22, 2025 I drove 10 miles from my home. I turned off and parked the vehicle at approx. 8:58 AM. Within 2 minutes I notices quite a bit of smoke coming from under the hood. I called the fire department and within 10 minutes the entire front of the car was on fire. The vehicle from front bumper through the dashboard was completely destroyed. There were no warning lights on. I purchased the vehicle on June 5th 2024. My INsurance co. did the appraisal and deemed it a total loss of course. The Dealership AND General Motors refuse to do anything to investigate. I have documentation of all calls. General Motors told me they do not put anything in writing.
Service bulletins that may apply
- This service bulletin provides a procedure to correct customer concerns of Roof Related Water Leak,...
- This warranty administration bulletin provides information for dealers/technicians on System Reset and...
- This service bulletin provides repair information to correct a customer concern of the HVAC Not Cooling...
- This service bulletin provides information on the proper Reflective High Temperature Heat and/or...
- The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential...
- This service bulletin provides information for dealers/technicians on Service Programming System (SPS)...
- This service bulletin provides repair procedures for radio software update version 169.4 to correct...
- This service bulletin provides information to diagnose batteries that have set for a long period of time...
Related recalls
No recalls on record for this model year.
Questions about the 2025 Chevrolet Trax fire or smoke
Is fire, smoke or burning smell a common problem on the 2025 Chevrolet Trax?
5 of 108 owner complaints about the 2025 Chevrolet Trax (5%) mention fire, smoke or burning smell. The model year with the most reports is 2024.
Is there a recall or service bulletin for this on the 2025 Chevrolet Trax?
There are 0 recalls and 28 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2025 Chevrolet Trax
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