2019 Chevrolet Trax: backup camera failure

Filed Jul 7, 2023 · Electrical · PA

My touchscreen has been malfunctioning and turning black or has a white haze across the screen. When the screen does this i am not able to use my backup camera as it does not work when this happens. To me it is a safety issue not having the backup camera as i am usually backing out of a place with blind spots and the camera lets me see what is behind my car and a good distance on the side of my car. The infotainment screen has done this to me twice now, once at the end of June 2023 and just on July 8, 2023. I have had issues with the infotainment center before but heard nothing back about it. I took my car to the dealership and showed them the pictures of what is going on with my screen and they said it may need a new touchscreen, my car is only 4yrs old!! I have had issues with this since the 2nd year i owned it and honestly I think it's a Chevy manufacturing problem.

Filed Dec 29, 2022 · Electrical · AZ

The instrument cluster failed at approximately 21,100 miles in September of 2022. Every indicator lights up but doesn't function. The radio and reverse camera work sometimes but not for long. The part is on back order. The dealer has no idea when it will arrive. When I drive, I don't know my speed and I don't know if my safety systems are working.

Filed Jun 20, 2022 · PA

I was driving and all of a sudden my touch screen went black and i couldn't turn my stereo down or off. I even pulled over, shut the car off and opened the door to cut the power and it still would not go off. It was very distracting while driving because i didn't know what was wrong. I was panicking that it may be an electrical issue and was afraid my car would catch fire. It has gone out on me once in awhile for a few seconds since 2020 but i didn't think much of it. The backup camera still worked and the reception would cut out in dead spots but i could do absolutely nothing with the volume or power to it.

Filed Sep 26, 2019 · Electrical · 356 miles · NY

Vehicle is just over 300 miles and the LED display has stopped working. First it went white and now is completely dark. No back up camera either.

Filed Apr 11, 2019 · Seats · 500 miles · MD

I purchased a new 2019 chevy trax after trading in my 2016 trax. I had been driving it for about two weeks when my radio, turn signal, phone calls and onstar (not sure about back up camera) was affected by some glitch. The sound went away from my turn signal, all the radio channels, no sound but could receive phone calls and tried to call onstar per sales rep to do a diagnosis but the call could not be heard. The onstar call could not be disconnected. The eventual fix to this was I took it to the dealership and the sales rep did a factory reset in the settings. This brought it back. I had a similar issue in my 2016 trax that blacked out the screen completely and took away any sound from it and my signal. It eventually came back after a shop played around with it. Second issue which fell under a warranty repair was that I noticed not long after buying that there was a high pitched squeal coming from my drivers seat when stopping and hitting bumps. I thought at first the springs needed breaking in. It ended up being the bolt at the back right of the seat that attached it to the floor. Come to find out it was crooked and completely stripped which was causing the seat to bounce around. It was also found out during repair that a second bolt was starting to do the same thing. This was a brand new vehicle straight from the factory. I was told by the service dept that vehicles from the factory aren't state inspected. This seems to be an unsafe method.