As I turned on the car and the dashboard display and the cockpit display went out. It came back on. A couple days later when the auto stop began and went to go the car hesitated to start and cockpit display and dashboard display went out and back on multiple times, but then stayed on. And then I went to start the vehicle next and it would not start, the both displays flashed, and engine tried to turn over and didn’t.
2024 Chevrolet Trax: won't start
6 of the 184 complaints about the 2024 Chevrolet Trax describe won't start.
- owner complaints
- 6
- of this car's complaints
- 3%
- recalls
- 0
Won't start by model year
- 20246
- 20211
- 20201
- 20191
- 20182
- 20172
- 20162
What owners say
I own a 2024 Chevrolet Trax purchased new in XXX. On XXX, the vehicle displayed a "Service Power Steering — Drive With Care" warning. I experienced difficulty steering, and later that evening the vehicle would not start. The instrument cluster also displayed abnormal behavior, which was recorded on video. On XXX, an authorized Chevrolet dealership in [XXX], diagnosed a failed battery and replaced it under warranty. On XXX, while traveling on the highway with my family, the vehicle displayed "Engine Power Is Reduced" and struggled to accelerate. I sought assistance at an authorized Chevrolet dealership in [XXX]. The warning was cleared but returned shortly afterward. I have photographs, videos, repair documentation, and call records supporting these events. I am reporting these incidents because of the potential danger posed by sudden steering-system problems and loss of engine power during travel. I request that these safety concerns be reviewed for possible defects affecting this model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
September 20th 2026: I was driving my 2024 Chevrolet Trax up a grade (Mountain) approximately 11AM, Driving Normally at Highway speeds, normal highway conditions, temp outside was close to 100 Degrees Fahrenheit, suddenly with no warning half way up the mountain the car lost power, check engine light turned on (Engine Power Reduced) came on, I had no option but to pull over on the highway with only 41,500 miles on the odometer. Being over 200 miles away from my home I felt devastated. Made an appointment the next morning to have the car checked out by the Chevrolet Technicians at the dealership, they stated the Turbo completely failed, the part was on a slight back order they pushed through and it took a week to get this repair done. Previous to the Turbo failing, approximately at 36,000 Miles on the odometer on or about January of 2026: I get in my Trax and the A/C will not blow cold air, took it in for service at the same dealership come to find out the A/C condenser failed or ruptured leaking Freon, I paid $1,800.00 on an expense out of pocket that was not covered by any warranties.I Even purchased the extended warranty when I bought the car with 0 miles in November of 2023. Previous to the A/C condenser failing with no warning what so ever, on November 2025 I go open my car and the remote unlock feature does not work due to a completely dead battery car would not start or open. The car had to be towed to the dealership because after they jump started it the transmission started clucking really hard when shifting into Drive. The culprit according to Chevrolet Dealer Service Advisors was just a dead battery(covered by warranty) , yet the car gave no signals of a dying battery.after picking up Car I noticed rough idle and performance after this incident, I took it back to get checked out the same day and they could not “replicate” the symptoms, they stated that they can only fix it when the car blows up since it wasn’t showing any Check engine lights. Continued…
On December 28, 2025, while driving normally with my children, my 2024 Chevrolet Trax displayed multiple warnings including Engine Power Reduced, Service ESC, Service Stability, and Steering Assist Reduced. The engine began sputtering and knocking. The next morning the vehicle would not start and was towed to Malcolm Cunningham Chevrolet. The dealership found the engine free-wheeling with no compression and denied my warranty claim alleging spark plug tampering. I never touched the engine. It went directly from my driveway to the dealership via tow. An active recall — A242435780, Engine Spark Timing Following Auto Stop Event — was noted on the repair order upon arrival but was not completed until February 17, 2026, seven weeks after the engine failed. GM’s own recall states engine knock and engine damage are the known risks of this unrepaired fault. The dealership told me verbally it was just a console update, directly contradicting GM’s published description. A second dealership performed a compression test showing Cylinder 1 at 10 PSI, Cylinder 2 at 90 PSI, and Cylinder 3 at 0 PSI. Normal compression is 150 to 200 PSI. No diagnostic codes were retrievable. This dealership initially found something different but reversed their position after speaking with the first dealership and receiving direction from GM. GM denied my warranty claim and offered only a $2,000 incentive toward a new vehicle. The vehicle remains completely unrepaired. I continue making monthly payments on a car I cannot drive. This aligns with class action Cook v. General Motors LLC, Case 1:26-cv-00229-RGA, filed March 4, 2026.
We have a 2024 Chevrolet Trax purchased in July 2024, brand new with 6 miles. On Jan 9, 2026, we towed it to Serra Chevrolet for service due to repetitive screen blackouts and the inability to start the car. On Jan 16, 2026, we picked up the car. The car was diagnosed with a radiator leak, a replacement of the high-pressure fuel pump, and an update to the information system. Within two hours, the car would not start again, and we had it towed back to the dealer. We have been told that it now requires an entirely new engine, and we have been renting a car since January 9th, with no reasonable solutions from the dealer or GM Customer Care. We have also been informed that the engine is on backorder, and we have no timeline for its repair.
The vehicle shut off completely while driving twice in 24 hours. Lost all power, brakes locked up, first incident on July 26, 2025. Vehicle did restart after and was able to drive home. Would not start, had no power on July 26, 2025. Tow truck came, jump started the vehicle. I pulled out of my driveway to take it to the dealer for service of issue, vehicle shut off as soon as I pressed the brake to stop at a stop sign and lost all power again. Brakes also locked up again after the vehicle lost power. Tow truck transported vehicle to the dealer from there.
Service bulletins that may apply
- This service bulletin provides information on replacing the intake manifold when the engine is replaced...
- The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle...
- This service bulletin provides a procedure to fix an oil leak from a porous area at the cylinder head and...
- This service bulletin provides information to dealership personnel for new vehicles with less than 1,000...
- This warranty administration bulletin provides policy information on vehicles outside of a California...
- This service bulletin provides information on normal engine characteristics/noise produced by the LIH or...
- This service bulletin provides a procedure to test and replace, if needed, the pressure sensor and/or the...
- This bulletin advises the technician to flush the cooling system multiple times if oil has been found in...
Related recalls
No recalls on record for this model year.
Questions about the 2024 Chevrolet Trax won't start
Is won't start a common problem on the 2024 Chevrolet Trax?
6 of 184 owner complaints about the 2024 Chevrolet Trax (3%) mention won't start. The model year with the most reports is 2024.
Is there a recall or service bulletin for this on the 2024 Chevrolet Trax?
There are 0 recalls and 68 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2024 Chevrolet Trax
Engine failure 28Check engine light 23Loss of power 17Headlights 14Fire or smoke 12Screen failure 11Backup camera 8Wipers 7Jerking 6Adaptive cruise 5Lane assist 5Oil consumption 5Stalling 5
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