2011 Buick Lacrosse: airbags did not deploy in a crash

Filed Mar 24, 2022 · Airbags, Seat belts · 135,000 miles · TX · crash · 1 injury

The contact owns a 2011 Buick Lacrosse. The contact stated while the vehicle was at a complete, his son was rear-ended by another vehicle. The air bag warning light illuminated on the instrument panel; however, the air bag did not deploy. As a result, the driver hit his head on the headrest. The driver did seek medical attention for his injury. A police report was filed. The vehicle was drivable. In addition, the seat belt retractor latches were not able to be used after the rear-ended accident. The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 135,000.

Filed Feb 8, 2022 · Suspension · 173,671 miles · IN · crash · 1 injury

The contact owns a 2011 Buick Lacrosse. The contact stated that while his daughter was driving at 45 MPH with her 10-month-old child in a rear-facing car seat located in the rear driver seat, the rear driver's side toe link detached and she lost control of the vehicle. The vehicle drove off the road and crashed into a ditch. The air bags failed to deploy. The contact's daughter was able to exit the vehicle on her own. The contact's daughter sustained a forehead ache but did not seek medical assistance. The contact's grandchild did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot. The dealer was not notified of the failure. The contact became aware of the recall for the federal safety agency Campaign Number: 20V764000 (SUSPENSION) and contacted the manufacturer. The manufacturer advised the contact to take the vehicle to the dealer for recall repair but he would be responsible for the repair of collateral damages. The vehicle was not diagnosed or repaired. The failure mileage was approximately 173,671.

Filed Feb 5, 2021 · Airbags · 46,000 miles · PA · crash

Tl* the contact owned a 2011 buick lacrosse. The contact stated while driving 35 MPH, the contact lost control of vehicle which resulted in the contact crashing into a telephone pole. Upon impact the air bags did not deploy. The vehicle was towed to a tow yard where it was classified as a total loss. The manufacturer had not been informed of failure. The failure mileage was approximately 46,000.

Filed May 10, 2017 · Airbags · IL · crash · 1 injury

Tl* the contact owned a 2011 buick lacrosse. While driving approximately 60 MPH in the left lane, an 18 wheeler truck merged over and smashed the contact's vehicle and another vehicle into the metal guardrail. None of the air bags deployed. The contact sustained head injury, back pains, and leg pains. Medical attention was received. A police report was filed. The vehicle was destroyed and the insurance company towed the vehicle. The cause of the air bag failure was not diagnosed. A dealer was notified of the failure and indicated that there was no air bag recall. The contact was to reach out to the manufacturer to determine why the air bags failed to deploy. The failure mileage was not available.

Filed Apr 9, 2014 · Acceleration, Body · 12,890 miles · CA · crash · 1 injury

While turning left at a major intersection, car lurched forward and gained speed/momentum while at same time steering wheel became stiff and very difficult to turn & driver could not control the car. Car did not complete the left turn but rather continued driving as if all on its own and crashed into a high curb on right side of car. Air bags did not deploy; front car parts simply crumbled and fell off; suspension was ruined; car tire was punctured along with the tire rim being cracked clear through in a couple of areas. Driver was injured with head injury, cracked rib, and broken rt. Forearm. Car was totaled out by the insurance company.

Filed Oct 31, 2013 · Airbags, Body · 15,449 miles · NJ · crash · 2 injuries

Tl* the contact owns a 2011 buick lacrosse. The contact stated while driving approximately 50 MPH another vehicle unexpectedly crashed into the front end of the vehicle. The vehicle swerved and crashed into the guard rail. The driver sustained bruises. A police report was filed. There were two other vehicles involved and one of the driver's suffered from an unknown injury. The vehicle was towed to a collision center and repaired. The air bags failed to deploy upon impact. There was also damage to the front sub frame. The manufacturer was notified of the failure. The approximate failure mileage was 15,449.

Filed Jul 10, 2012 · Airbags · 15,000 miles · CT · crash · 1 injury

Tl* the contact owns a 2011 buick lacrosse. The contact stated that while driving 5 MPH and attempting to turn into an intersection, another vehicle jumped the medium and crashed into the driver side of the contact's vehicle. The contact mentioned that none of the air bags deployed. A police report was filed and the driver sustained injuries to the neck, back and leg. The vehicle was taken to the dealer who stated that the air bag system was performing up to standards. The manufacturer was made aware of the issue who advised the contact that they would send an engineer to further investigate the failure. The vehicle was not repaired. The failure and current mileage was 15,000. Updated 8/23/12 *cn the consumer stated that the sensors did not notify onstar as it was designed to do even if the airbags do not deploy. General motors found there was no defect with the airbags. Updated 09/06/2012