2011 Buick Lacrosse visibility problems

Filed Oct 27, 2025 · Suspension, Visibility · 180,000 miles · DE

The contact owns a 2011 Buick Lacrosse. The contact stated that while attempting to use the defroster, the HVAC system was not working properly, and paper towels were used to wipe the inside and outside windshield. Additionally, the contact stated that while driving approximately 15 MPH or while slowing down to come to a stop, there was an abnormal creaking sound coming from the rear end of the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was advised to take the vehicle to the dealer to have the HVAC system reprogrammed. The vehicle was taken to a dealer; however, the HVAC system could not be reprogrammed. The vehicle was not repaired. The contact had not taken the vehicle to a dealer or mechanic to have the abnormal sound coming from the rear end diagnosed. The contact researched online and related the failures to the federal safety agency Campaign Number: 11V149000 (Visibility) and 20V764000 (Suspension); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.

Filed May 28, 2024 · Visibility · 155,000 miles · MI

The contact owns a 2011 Buick Lacrosse. The contact stated while the vehicle was parked, the contact became aware of a failure with the defrost system. The contact stated that the windows failed to defrost properly, causing a visibility hazard while driving. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 155,000.

Filed Feb 18, 2023 · Visibility · IA

When driving in rain and high humidity, the windshield and front windows will often completely fog up with moisture on the inside of the car. It can make seeing outside while driving impossible and risks an accident. In three years we have found no settings on the climate control system that will avoid this problem. We have had the heater core replaced in a futile attempt to remedy the situation. We have been told by Buick that there is no fix or recall.

Filed Oct 31, 2021 · Visibility · SD

Defrost doesn't always work. Can't see too drive when this happens. Thought there was a recall.

Filed Dec 4, 2020 · Visibility · 72,700 miles · NY

Ii cannot control the defroster or fan control. The VIN. No. Says this was on recall . But the buick dealer in my area said it no a recall on 2011 buick lacrosse. They want a hundred dollars to correct this problem . Sometimes this work and other with no luck. Isome times have to wait up to 20 to 30 minute before I can the defrost the windshield so I drive !!!!!!!!

Filed Oct 26, 2020 · Electrical, Visibility · 124,000 miles · SC

Tl* the contact owns a 2011 buick lacrosse. The contact stated that the sun roof shade button was defective and failed roll back as intended. The contact took the vehicle to jim hudson buick gmc (4035 kaiser hill rd, columbia, sc 29203) where the vehicle was inspected and the contact was provided an estimate for the cost of the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 124,000. *bf consumer stated throttle- position sensor failed as well.

Filed Oct 8, 2020 · Visibility · 1 miles · FL

Driver cannot see road which windshield stays fogged up when driving and will not defog this is a danger for it could cause it LED to crashes windshield and back window remains fogged up which is very dangerous when driving in traffic I was just made aware that there is a recall on this and need this taken care of asap thanks

Filed Aug 7, 2020 · Visibility · 45,000 miles · VA

Tl* the contact owns a 2011 buick lacrosse. The contact stated that the ventilation inside the vehicle failed to work properly making it hard for the contact to see on coming traffic. The vehicle was taken to suttle motor corporation (12525 jefferson ave, newport news, va 23602, (757) 886-1700) where it was diagnosed and determined that the HVAC system failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer 2 or 3 additional times in which the technician was unable to duplicate the issue. The manufacturer was not made aware of the failure. The contact mentioned the federal safety agency campaign number: 11v149000 (visibility) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 45,000.*dt

Filed May 29, 2020 · Visibility · 150,000 miles · OH

Tl* the contact owns a 2011 buick lacrosse. The contact stated that while driving at an undisclosed speed, the front windshield defroster became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the HVAC system needed to be replaced. The vehicle was not repaired. The vehicle was not included in the federal safety agency campaign number: 11v149000 (visibility). The manufacturer was not informed of the failure. The approximate failure mileage was 150,000.

Filed Feb 18, 2020 · Visibility · FL

Defrost system not working properly, front windshield defrost system fails to clear window, and visibility is an issue. Hvac system doesn't cool properly, compressor comes on, however temperature only lowers to a certain temperature. Temperature cools better while vehicle is in motion on highway.