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2011 Buick Lacrosse and Cadillac SRX recall: electrical heating element

General Motors Corp. reported this safety recall on March 4, 2011. It covers about 10,179 vehicles.

vehicles affected
10,179
reported
Mar 4, 2011
owners notified
Mar 11, 2011
related complaints
45

Visibility: defroster/defogger/HVAC system: windshield: electrical heating element

What is wrong
General motors is recalling certain model year 2011 buick lacrosse and cadillac srx vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 103, "windshield defrosting and defogging systems". On these vehicles, the software in the electronic climate control (ecc) module may disable the ability to adjust the heating, ventilation, and air conditioning (HVAC) system settings. If this happens, the driver will not be able to control the heating, cooling, and ventilation for the vehicle.
Risk
If this condition affects the defrost system when it is required, it may decrease the driver's visibility, and could result in a crash.
Remedy
Dealers will reprogram the ecc module free of charge. The safety recall began on march 11, 2011. Owners may contact buick at 1‑866‑608‑8080, cadillac at 1‑866‑982‑2339 or at the owner center at www.gmownercenter.com.

Recall number 11V149000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 45 complaints about visibility problems.

2011 Buick Lacrosse2011 Cadillac SRX

Questions about recall 11V149000

Is there a recall on the 2011 Buick Lacrosse and Cadillac SRX electrical heating element?

Yes. Recall 11V149000, reported on March 4, 2011, covers about 10,179 vehicles.

What is the fix for recall 11V149000?

Dealers will reprogram the ecc module free of charge. The safety recall began on march 11, 2011. Owners may contact buick at 1‑866‑608‑8080, cadillac at 1‑866‑982‑2339 or at the owner center at www.gmownercenter.com.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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