The contact owns a 2011 Cadillac SRX. The contact stated while driving at an undisclosed speed, the panoramic sunroof fractured without impact. The fractured panoramic sunroof glass fell in on the contact. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,741.
2011 Cadillac SRX visibility problems
22 complaints (5% of all complaints for this car). Typical mileage when it fails: 94,000.
- owner complaints
- 22
- of this car's complaints
- 5%
- typical mileage
- 94,000
- crashes
- 0
- recalls
- 1
Which part fails
- Sun/moon roof assembly6
- Defroster/defogger/HVAC system1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Cadillac SRX visibility problems in other years
Related recalls
Visibility: defroster/defogger/HVAC system: windshield: electrical heating element
- What is wrong
- General motors is recalling certain model year 2011 buick lacrosse and cadillac srx vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 103, "windshield defrosting and defogging systems". On these vehicles, the software in the electronic climate control (ecc) module may disable the ability to adjust the heating, ventilation, and air conditioning (HVAC) system settings. If this happens, the driver will not be able to control the heating, cooling, and ventilation for the vehicle.
- Risk
- If this condition affects the defrost system when it is required, it may decrease the driver's visibility, and could result in a crash.
- Remedy
- Dealers will reprogram the ecc module free of charge. The safety recall began on march 11, 2011. Owners may contact buick at 1‑866‑608‑8080, cadillac at 1‑866‑982‑2339 or at the owner center at www.gmownercenter.com.
Recall number 11V149000 · Recall details
What 2011 Cadillac SRX owners say
Most recent owner complaints, unedited.
Intermittent windshield wipers do not work.
Condensation on both headlights
It is a common issue with 2010-2016 Cadillac SRX for the reflective material on the inside of the low beam halogen projectors to flake off, causing extreme decreased visibility at night, especially in inclement weather.
The contact owns a 2011 Cadillac SRX. The contact stated that while operating the vehicle, the air conditioning unit could not be turn off or adjusted or switched to the heater making the front windshield defroster inoperable and creating a visibility hazard for the driver. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 11V149000 (Visibility). The contact indicated that the vehicle had exhibited the failure listed in the recall. The failure mileage was 149,000.
The exterior housing units prematurely wear out and allow moisture to cause failures of the lights. The makes driving at night hard, because you can barely see. GM tried to give some customers a rebate, but this required owners to pay out of pocket at first for repairs, and this causes me an undue burden because I don't have that kind of money. This is very dangerous and GM should recall this.
Windshield wipers stopped working while in rain storm. Motor was still running but the wiper transmission was disconnected from motor. My 2 year old grandson was in the car at time of failure. They were able to safely return home. This incident could have caused a serious accident.
Tl* the contact owns a 2011 cadillac srx. The contact stated that the panoramic sun roof seal became loose which allowed rain water to enter the vehicle. The vehicle was taken to jim hudson buick gmc (4035 kaiser hill rd, columbia, sc 29203, (803) 720-9925) and the contact was informed that the sunshade and sunshade assembly to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The manufacturer offered no assistance. The failure mileage was approximately 120,000.
When using low beams it's like driving blind! You can barely see a foot in front of you at night. Must use high beams at night or risk your life due to lack of visibility due to discoloration/problem with lens covers!
Tl* the contact owns a 2011 cadillac srx. The contact stated that while driving with the air condition activated, the windows and the windshield became foggy. Additionally, while driving in inclement weather, the windshield and the windows became foggy. The contact manually wiped the windshield to drive safely. The manufacturer was made aware of the failure and transferred the contact to classic chevrolet buick gmc cadillac (8020 broadway st #9165, galveston, tx 77554, (409)744-5711. The contact was informed that there was an available software update however, a diagnostic cost would be assessed to have the vehicle diagnosed. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 86,000.
Questions about the 2011 Cadillac SRX visibility
Does the 2011 Cadillac SRX have visibility problems?
Owners have filed 22 complaints about the visibility of the 2011 Cadillac SRX, 5% of all its complaints.
At what mileage do 2011 Cadillac SRX visibility problems start?
The typical (median) mileage in owner complaints is 94,000 miles.
Was there a recall on the 2011 Cadillac SRX visibility?
Yes, 1 recall: 11V149000. Check your VIN to see if your car still needs the free repair.
What year does the Cadillac SRX have the most visibility problems?
The Cadillac SRX model years with the most visibility complaints are 2014 (27 complaints), 2015 (25 complaints) and 2011 (22 complaints).
Other 2011 Cadillac SRX problems
Lights 198Suspension 63Brakes 40Electrical 40Transmission 36Engine 28Body 26Airbags 17Steering 13Wheels 13Driver assistance 12Acceleration 11Fuel system 7Seat belts 6Seats 3Locks 1Tires 1
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