I’m sending in this complaint which is a common problem with the Cadillac SRX. The ABS breaks go soft when activated. I have no breaks , the breaks go to the floor. This is so dangerous. Now I have to turn the car off and pump the breaks. This sometimes take a whole day to get the breaks back. Why isn’t this a recall??
2011 Cadillac SRX brakes problems
40 complaints (9% of all complaints for this car). Typical mileage when it fails: 72,000. 1 crash reported.
- owner complaints
- 40
- of this car's complaints
- 9%
- typical mileage
- 72,000
- crashes
- 1
- recalls
- 0
Which part fails
- Antilock: ABS warning light2
- Antilock/traction control/electronic limited slip1
At what mileage
Complaints by mileage at the time of the problem.
Cadillac SRX brakes problems in other years
Specific symptoms reported on the 2011 Cadillac SRX brakes
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2011 Cadillac SRX owners say
Most recent owner complaints, unedited.
Just randomly if I have to brake the brakes go all the way to the floor. Sometimes have to pump the brakes to stop. Last couple of days when there’s rough road it feels like the brakes are on when accelerating and car begins to shake.
Put new brake pads on car still having same problem brakes work fine most of the time. Then every now and then brake pads goes to floor (squeezy)then next day back working fine this is going to cause a accident.
This is the 3rd time this happens in the life of our Cadillac SRX great vehicle it’s been in the family for years although the brake pedal goes out or not responsive in an event of going over a high speed bump or some what deep pothole on the roadway at a speed about 35mph very dangerous when the first time it happened we lost brake power this is a know fact about this vehicle. The vehicle is not being moved as of right now because of this issue still exists. Others have similar issues with this vehicle and to my friends at GM this is NOT cool can you help 🤝
After braking hard, skidding or going over a hard bump, brakes go to the floor and do not recover. This has ongoing since I purchased the car in 2012.
Breaks went to the floor and had to pump them to stop the car. After that they worked normally. This has happened twice now.
The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, and attempting to stop at a stop sign, the brake pedal went all the way to the floorboard. The check engine warning light was illuminated. The contact stated that the vehicle was previously repaired at the local dealer; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 64,000.
My 2011 SRX has lost brake power 4 times in the past 2 years. I reported to GM as other owners had this complaint. I hit the brakes at low speed when going into a parking lot incline and lose my brake power. The brakes go to the floor and eventually the car stops. Thankfully no other car was near me as the car is hard to stop. I also slammed on my brakes around 25-30 mph as another car was coming head on in my lane. Once the collision was avoided I tried to stop at a red light. Again the brakes went to the floor without stopping the vehicle immediately. My auto mechanic test drove it everywhere to see if he could reproduce the issue, but could not . I contacted GM and they told me to take it to a dealership which I did. They could not find anything but bled the brake lines hoping this was the issue. It was not. I went over an inclined manhole on a side street going about 5-10 miles and afterwards the brakes were very soft. I read in the SRX cadillac forum that others that had the same issue said to try and pump the brakes. I did this and the brake power re- engaged. This is a scary safety issue as I am always wondering if my brakes will stop the car. I only have 80000 miles on this car and keep routine maintenance. I also have an issue with the condensation of the headlights that dims the lighting on the headlights. I had received a letter ( Court Settlement Claim) stating if I had an issue to bring it to a dealership and they would look at it. If it did have this issue the headlight company would pay for some repair. I didn’t go since my headlight issue didn’t start until later . When I contacted the dealership I was told that offer expired along with GM confirming this. It is extremely frustrating and scary to know other owners have the same complaints and GM doesn’t do any safety recalls. These 2 issues are a big safety issue and I pray it never causes an accident.
Brakes just randomly go out and pedal becomes spongy. Then, the brakes start working again. The brakes become almost intermittent. I have seen that this is a common problem with this vehicle. My family was almost seriously injured due to not having brakes to stop the car, especially at 70 mph. I have had it at the dealer and have changed everything possible to correct the problem. Brake system has been inspected by GM certified mechanic. No warning was ever evident when problem occurred
The contact owns a 2011 Cadillac SRX. The contact stated that while operating the vehicle the power steering had malfunctioned making the steering wheel difficult to turn in either direction and the ABS warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The contact was later informed that the part had been discontinued and no repair was available. The VIN was not available. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 111,000.
Questions about the 2011 Cadillac SRX brakes
Does the 2011 Cadillac SRX have brakes problems?
Owners have filed 40 complaints about the brakes of the 2011 Cadillac SRX, 9% of all its complaints.
At what mileage do 2011 Cadillac SRX brakes problems start?
The typical (median) mileage in owner complaints is 72,000 miles.
Was there a recall on the 2011 Cadillac SRX brakes?
There is no recall for this problem on this model year.
What year does the Cadillac SRX have bad brakes?
The Cadillac SRX model years with the most brakes complaints are 2012 (45 complaints), 2011 (40 complaints) and 2004 (29 complaints).
Other 2011 Cadillac SRX problems
Lights 198Suspension 63Electrical 40Transmission 36Engine 28Body 26Visibility 22Airbags 17Steering 13Wheels 13Driver assistance 12Acceleration 11Fuel system 7Seat belts 6Seats 3Locks 1Tires 1
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