2011 Cadillac SRX: brake failure

5 of the 447 complaints about the 2011 Cadillac SRX describe brake failure.

owner complaints: 5
of this car's complaints: 1%
recalls: 0

Is there a fix? 25 service bulletins cover this area of the car. See below

Brake failure by model year

2013
2
2012
12
2011
5
2010
4
2008
2
2007
1
2005
2
2004
4

What owners say

Filed Jun 17, 2024 · Brakes · 64,000 miles · TX

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, and attempting to stop at a stop sign, the brake pedal went all the way to the floorboard. The check engine warning light was illuminated. The contact stated that the vehicle was previously repaired at the local dealer; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 64,000.

Filed Jun 15, 2024 · Brakes, Lights · MA

My 2011 SRX has lost brake power 4 times in the past 2 years. I reported to GM as other owners had this complaint. I hit the brakes at low speed when going into a parking lot incline and lose my brake power. The brakes go to the floor and eventually the car stops. Thankfully no other car was near me as the car is hard to stop. I also slammed on my brakes around 25-30 mph as another car was coming head on in my lane. Once the collision was avoided I tried to stop at a red light. Again the brakes went to the floor without stopping the vehicle immediately. My auto mechanic test drove it everywhere to see if he could reproduce the issue, but could not . I contacted GM and they told me to take it to a dealership which I did. They could not find anything but bled the brake lines hoping this was the issue. It was not. I went over an inclined manhole on a side street going about 5-10 miles and afterwards the brakes were very soft. I read in the SRX cadillac forum that others that had the same issue said to try and pump the brakes. I did this and the brake power re- engaged. This is a scary safety issue as I am always wondering if my brakes will stop the car. I only have 80000 miles on this car and keep routine maintenance. I also have an issue with the condensation of the headlights that dims the lighting on the headlights. I had received a letter ( Court Settlement Claim) stating if I had an issue to bring it to a dealership and they would look at it. If it did have this issue the headlight company would pay for some repair. I didn’t go since my headlight issue didn’t start until later . When I contacted the dealership I was told that offer expired along with GM confirming this. It is extremely frustrating and scary to know other owners have the same complaints and GM doesn’t do any safety recalls. These 2 issues are a big safety issue and I pray it never causes an accident.

Filed Apr 14, 2022 · Brakes, Driver assistance · VA

Master brake cylinder/ABS Hydraulic unit failed. I noticed that while driving my vehicle at 35mph coming to a stop I had to press or pump my brakes to come to a complete stop. One one instance I had to brake abruptly and the brakes failed (pressed to the floor) so I swerved onto the shoulder to not cause a rear end collision. There was no warning or anything, I took the car to the dealer and was told that it would cost me $1700 to repair and that the problem is wear and tear. After doing my research I'm now discovering that it is a known problem. Please do your research because THIS IS A SCARY situation.

Filed Jan 18, 2021 · Brakes · 100,000 miles · AZ

When ever the anti lock brakes or traction control are activated the brake pedal goes to the floor with no or very little braking. This happens when stopping in the rain or snow and when the front wheels loose traction. After a few minutes of pumping the brakes the pedal returns to normal and the brakes work perfectly. No codes are displayed. I took it into my mechanic and he could find nothing wrong. I researched the problem on the internet and found 30 other complaints of the same problem. I went to john bear cadillac in hamilton ont. And they looked up my car and couldn't recommend a fix for it as the parts wen't produced any more. This is a 2011 year car and the srx used the same componets until 2016. This is really dangerous as I cannot depend on the anti-lock brakes in an emergency. Ilive in [xxx]. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Oct 25, 2019 · Brakes · 65,000 miles · LA

Brakes goes to the floor when driving. Could not stop.had to pump brakes to avoid hitting the car in front of me. Has happened more than once when driving on the street. Hit a bump in the road, brakes went to the floor. This concern has been reported to cadillac gm. Researched issue and other owners have the same safety issue.