The low beam headlights are useless for night driving. The operator is required to run high beam during any night time or low light operation. This creates a safety issue for both the operator and any incoming vehicles.
2011 Cadillac SRX: headlights failing or too dim
200 of the 447 complaints about the 2011 Cadillac SRX describe headlights failing or too dim.
- owner complaints
- 200
- of this car's complaints
- 45%
- typical repair cost reported
- $1,600
- typical mileage
- 80,000
- recalls
- 0
Headlights failing or too dim by model year
What owners say
The headlight low beam illumination is extremely dangerous for driving at night. Very poor illumination distance and very poor overall lighting. Can barely even see pedestrians walking if on the side or crossing the road, VERY DANGEROUS!! Have to turn on high-beams when possible just to see at night.
I own a 2011 Cadillac SRX and have experienced a serious issue with the headlights. Over time, the headlights became extremely dim, making it difficult and dangerous to drive at night. This was not due to the bulbs themselves, but rather an issue with the headlight housing or design, which many other Cadillac SRX owners have also reported. The visibility is so poor that it creates a major safety concern for myself, my passengers, and others on the road. Despite the widespread nature of this issue and media coverage (including WSOC-TV Channel 9’s investigation), there has been no recall or extended warranty to cover the cost of repairs, which can be significant. I am submitting this complaint in hopes that the federal safety agency will investigate and consider opening a recall to address this recurring and dangerous issue with the 2011 SRX headlight system.
The car is extremely unsafe. The headlights are dim no matter how many times they are replaced. I have to drive with high beams on.
The headlights dim and the cars can't be driven at night. It's a well documented issue.
The headlights are failing at night creating a safety concern. The first time I drove at night the headlights were like not even on. I about hit someone when they approached me and I dimmed my lights. You can see only on brights. Performed Google search to learn many of these, if not all, have faulty headlights. Purchased this vehicle in March 2024, contacted dealer was advised it’s not covered under warranty. Was advised to take it to the GM dealer, they want $1200 each side to fix and what I’ve read this doesn’t fix the faulty headlights either. Help, can’t drive at night at all and I’m disabled and unable to repair.
My 2011 SRX has lost brake power 4 times in the past 2 years. I reported to GM as other owners had this complaint. I hit the brakes at low speed when going into a parking lot incline and lose my brake power. The brakes go to the floor and eventually the car stops. Thankfully no other car was near me as the car is hard to stop. I also slammed on my brakes around 25-30 mph as another car was coming head on in my lane. Once the collision was avoided I tried to stop at a red light. Again the brakes went to the floor without stopping the vehicle immediately. My auto mechanic test drove it everywhere to see if he could reproduce the issue, but could not . I contacted GM and they told me to take it to a dealership which I did. They could not find anything but bled the brake lines hoping this was the issue. It was not. I went over an inclined manhole on a side street going about 5-10 miles and afterwards the brakes were very soft. I read in the SRX cadillac forum that others that had the same issue said to try and pump the brakes. I did this and the brake power re- engaged. This is a scary safety issue as I am always wondering if my brakes will stop the car. I only have 80000 miles on this car and keep routine maintenance. I also have an issue with the condensation of the headlights that dims the lighting on the headlights. I had received a letter ( Court Settlement Claim) stating if I had an issue to bring it to a dealership and they would look at it. If it did have this issue the headlight company would pay for some repair. I didn’t go since my headlight issue didn’t start until later . When I contacted the dealership I was told that offer expired along with GM confirming this. It is extremely frustrating and scary to know other owners have the same complaints and GM doesn’t do any safety recalls. These 2 issues are a big safety issue and I pray it never causes an accident.
Condensation on both headlights
Over time the headlight casings have moisture inside. Also, the plastic covering to the headlights is no longer clear but is cloudy. Driving at night I am forced to put on the high beams to brighten up the road ahead of me. Memphis Cadillac dealership said there is a history of this problem. They will not work on the car because of this. Is there a recall? Please let me know. Thank you.
It is a common issue with 2010-2016 Cadillac SRX for the reflective material on the inside of the low beam halogen projectors to flake off, causing extreme decreased visibility at night, especially in inclement weather.
The headlights on my 2011 Cadillac SRX4 (62,000 miles and garage kept from new until 2 years ago) started to fail in 2022. The passenger side failed in 2022 and had to be replaced at an out of pocket cost of $1,536.98. The driver's side failed on 1/15/2024 and it had to be replaced at an out of pocket cost of $2,046.70. I understand that there was not a recall on this problem but rather a reimbursement program. I was told by the Dealer that that program ended in 2020. I don't understand how a vehicle manufacturer, who has admitted that there was a problem with the sealant on their headlight, can just stop reimbursing owners. The best part is the replacements that I paid $3,583.68 for, still have bad sealant, and will go again eventually. My safety and the safety of other is put at risk because there is no warning light or anything indicate to the driver that your headlight has failed. The problem has been reproduced over and over and the Dealer/GM/Cadillac all have acknowledged the problem exists. My vehicle was inspected by the Cadillac Dealer (Smail Buick, GMC, Cadillac) and that's when I was informed that the reimbursement from Cadillac has ended. Please advise if there is any way to force Cadillac to reimburse these costs.
I never got a recall on the light repair. Has moisture in headlight. You can not see at night. Lights are very low lighting. It is a safety risk. Going to church at night is impossible. You cannot see out ahead. Trying to watch for deer. I got one light fixed few years ago. I cannot afford another. Is there a recall. The picture loaded is what light looks like on drivers side. I pray they stand behind the light. Thank you for caring
Service bulletins that may apply
- This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License...
- This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water...
- This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and...
- This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp...
- This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
- General motors: brake pedal does not raise after apply brakes remain applied or brake lights on unwanted
- This technical bulletin provides repair information for low beam headlamp bulb diagnosis/replacement to...
- Buick/cadillac/chevrolet/gmc/pontiac/saturn: low beam headlamp bulb diagnosis/replacement (inspect bulb...
Related recalls
No recalls on record for this model year.
Questions about the 2011 Cadillac SRX headlights
Is headlights failing or too dim a common problem on the 2011 Cadillac SRX?
200 of 447 owner complaints about the 2011 Cadillac SRX (45%) mention headlights failing or too dim. The model year with the most reports is 2015.
How much does it cost to fix headlights failing or too dim on the 2011 Cadillac SRX?
Owners who mentioned a price put the repair at about $1,600 (median of 24 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2011 Cadillac SRX?
There are 0 recalls and 17 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Cadillac SRX
Check engine light 14Water leak 13Stalling 11ABS 10Hesitation 10No deployment 9Loss of power 7Brake failure 5
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