The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 3 MPH, there was a failure with the transmission and loss of power steering assist. The contact stated that the vehicle stalled and was towed to an independent mechanic and diagnosed. The contact also stated that the rear axle and suspension warning lights were illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to the federal safety agency Campaign Number: 21V473000 (Suspension). The approximate failure mileage was 76,000.
2011 Cadillac SRX: sudden loss of power
7 of the 447 complaints about the 2011 Cadillac SRX describe sudden loss of power.
- owner complaints
- 7
- of this car's complaints
- 2%
- typical mileage
- 76,000
- recalls
- 0
Sudden loss of power by model year
What owners say
Stability control light and reduced engine power happened at a stop light. Vehicle was in stop and go traffic approaching traffic light on highway exit ramp. Car throttle body issues already noted for other cadillac srx models of same year but gm said our VIN was not covered. It is the same exact problem listed in the gm serice bullitin # 14582a from october 2015.
This car has a failure in the orings around the headlights causing them to fill with water and make visibility low. There is also a failure in the backup camera it seems almost all owners have to replace it after only a few years. There is also a failure in the stability sensor from the wheel bearing having a faulty bearing causing you to lose power while driving and very dangerous, only have issued a service bulletin #pic5428g
This winter it was freezing, my 2011 srx cadillac displayed a "reduced engine power" message, and I couldn't go over about 5 miles per hour. I had to pull over and stop the car. After a short time, I restarted the engine and had power back. I took the car to the cadillac dealership with the check engine light on. They said it was my throttle body sensor. The cost came to $603. I was the second car out of four within a one week time frame that had to get this problem fixed. Cadillac did a recall for this same problem on its other vehicles but not the srx.
On highway going 75mph suddenly reduced power mode & service stabillitrak messages. Car immediately downshifted to 45mph which could've caused a major accident. Tsb 14582a ' throttle body ' reduced power mode which states 'this special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership' exists, yet my dealer will not honor the extension on the warranty because my VIN is not part of the tsb.
Driving down the road at 45 MPH and engine dies. Complete lose of engine power, steering and braking. Has happened twice. Can only imagine what would happened if I had been driving on highway at 70 MPH. Did manage to manhandle the car to the side of the road.
Tl*the contact owns a 2011 cadillac srx. The contact stated that while making a left or right turn the vehicle changed gears. The vehicle shifted from third to sixth gear when the contacts foot was taken off of the accelerator and also the vehicle would lose power while down shifting. The vehicle was responding as if it had no connection between the transmission and the engine. When the brakes were applied the vehicle also lunged forward because the gear shifted out of position. The dealer said that the failure was dangerous, but that was how the vehicle was designed. The contact was given a loaner vehicle while the dealer speaks to the manufacturer to see what could be done to correct the problem. The failure and current mileages were 700.
Service bulletins that may apply
- This service bulletin provides information on replacing the intake manifold when the engine is replaced...
- The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle...
- This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
- This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil...
- This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified...
- This service bulletin provides guidelines and diagnostic/repair information to technicians regarding...
- This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline...
- This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission...
Related recalls
No recalls on record for this model year.
Questions about the 2011 Cadillac SRX loss of power
Is sudden loss of power a common problem on the 2011 Cadillac SRX?
7 of 447 owner complaints about the 2011 Cadillac SRX (2%) mention sudden loss of power. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2011 Cadillac SRX?
There are 0 recalls and 232 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Cadillac SRX
Headlights 200Check engine light 14Water leak 13Stalling 11ABS 10Hesitation 10No deployment 9Brake failure 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Cadillac SRX?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history