2011 Cadillac SRX: water leaks into the cabin

Filed May 28, 2023 · Body, Electrical · MI

The sunroof drain tubes become plugged and if you can actually find someone to fix the error, its horribly expensive. Water enters the vehicle, causing mold on the back seat floors. This issue has also shorted out my trunk release consistent with other individuals reports and when manually released, via the inside hidden panel, it sparks, which is dangerous and shouldnt happen. After a heavy rain, entering the vehicle sounds like a waterfall all around you from inside. I have to constantly keep moisture absorbers inside of my vehicle in a futile attempt to solve the issue.

Filed Jun 3, 2021 · MI

This Vehicle has a design flaw with sunroof which leaks water into the car from floor board passenger side. Sunroof Drain lines undersized even for a standard sized sunroof. As of result of this, the drain lines, at best are barely adequate for light rain and intense rain cloggs and rain enters the car. I have taken to dealer twice paid $651.00 repair and not fixed. Dealer should have correct information to repair the drain issue. Cadillac of Novi, Service Manager will not return phone calls. Very Poor service for a Luxury product.

Filed May 7, 2020 · Body · WA

Water leaks through front driver seal tubes. When stationary the floor gets flooded with water. Being leaking as long as I have had the car 2016 august.

Filed Mar 2, 2020 · Visibility · 140,000 miles · TX

Headlight moisture problems, when water gets into the headlight the headlight will no longer work until the water evaporate or dries out completely.

Filed Apr 22, 2019 · Visibility · 120,000 miles · TX

Tl* the contact owns a 2011 cadillac srx. The contact stated that water leaked into the sun roof. An unknown dealer performed a diagnostic test, but was unable to diagnose or repair the sun roof seal tubes. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 120,000.

Filed Jan 2, 2019 · Electrical, Lights · 70,000 miles · TX

Low beam headlights are very dim and dangerous to drive at night. Sunroof leaks water, third brake light out and back up camera stop working.

Filed Aug 29, 2018 · Body · 85,000 miles · WI

Tl* the contact owns a 2011 cadillac srx. While the vehicle was stationary and while driving various speeds, water entered the front passenger side of the vehicle from underneath the dashboard. An unknown cadillac dealer in reedsburg, wisconsin was made aware of the failure, but could not determine the source of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

Filed Jan 7, 2018 · Lights · 100,000 miles · GA

My 2011 srx needs to have the front passenger headlights replaced due to water in it completely out and now the driver side as well is having condensation and water leaking. So I now have to have two headlights replaced. Headlight outage was noticed driving home on highway and noticed car is not lighting up the highway properly.

Filed Nov 20, 2017 · Lights · 78,500 miles · NC

I have a 2011 srx that has 78,000 miles on it. The headlights are not sealed properly and water leaks into the headlamp assembly. The water has caused the headlights to be so dim that I can barely see at night. It's like driving with flashlights. I took it to the dealer and they wanted $1400 for new lights. I called gm to see if they would assist with this outrageous amount of money for new headlights and they refused any assistance. The said this was a normal maintenance item. I have been driving for 40 years and have never had my headlights leak and have moisture in them, so I disagree that it is a normal maintenance item. When I balked at the $1400 quote, the service department at the dealer suggested that they could drill holes in the outer cover and do a restoration cleanup of the light assembly. I paid $418 for them to do that. Just picked it up and there is still water in both lights.

Filed May 4, 2017 · Body, Visibility · 30,000 miles · NC

Tl* the contact owns a 2011 cadillac srx. The contact stated that there was excessive water entering the cabin of the vehicle from the sun roof drainage lines. Due to the moisture from the water in the vehicle, the defroster became inoperable. The contact also stated that the trunk release button became inoperable. The vehicle was taken to the dealer to be diagnosed. The contact stated that the sun roof drain lines were cleaned and replaced; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.

Filed Jul 30, 2016 · Electrical · TN

My wife was going to leave the house yesterday (7/29/2016) morning to start her day. She called to notify me that the cadillac would not start. The car was parked in the driveway. Only the interior lights would come on. By the time I got home that afternoon the car would start but anything electronic was going crazy. The dash lights, radio, warning systems were all flickering on and off. I eventually disconnected the battery because the car would not stop powering up the dash and radio. Being in the business that I am in,I knew there was most likely a moisture problem. So today after doing a little searching on the internet and found that this vehicle has a problem with sunroof leakage. I then go to check under my floor mats for water. Carpet was wet. I then proceeded to pull back the carpet and foam. I found water everywhere. I sucked up about 2 gallons from the front and back seat areas. Without pulling up the carpet you would have never know there was water in the car. I would assume this is also the reason my lift gate went out about 6 months ago. Possibly the cause of my windows being very slow to rise. Because it looks like much of the wiring runs along the sides of the car under the carpet. I am very disappointed with the performance of the this car. My wife and I made it to place in life where we finally decided to splurge a little on a luxury car and this is what we got. I understand things breaking down and making repair,s but this is apparently a flaw in their sunroof design and gm has to know about it . This car has 48000 miles.

Filed Jun 27, 2016 · Body, Electrical · VA

Lift gate failed to open. According to warranty company water leaked from the sunroof from the drains onto the liftgate motor and shorted it out. It was not covered by the warranty because it was considered water damaged.