2010 Cadillac SRX: water leaks into the cabin

Filed Aug 17, 2021 · Lights · CA

Water gets into the headlight assembly causing the lights to dim and create a safety hazard, Caddilac knows of this problem but did not issue a recall only a reimbursement offer that has expired.

Filed Jan 31, 2020 · Electrical · NY

Water leaks into the headlights poor lighting . Almost have a accident

Filed Oct 22, 2019 · Lights · MN

Head lites wont work went out, water gets into the lens with condensation there are class action suites in other states related to this problem cant drive the car at night with the normal lights on. 2010-2013 cadillac srx's are known for this problem does general motors plan on doing a recall

Filed Feb 28, 2018 · Acceleration, Body · 90,000 miles · OK

The sun roof drain tubes came away from the firewall on all 4 sides. Water leaked all over the gas pedal and the break. I have slid off the street trying to break causing damage to a yard. The electrical on the radio system and lights short out because of water getting into the dash. The back hatch has water leaking directly into the circuit board that controls it and not will not allow the hatch to open.

Filed Dec 21, 2017 · Lights · 95,184 miles · SC

Do to bad seals in the headlights water gets into the light causing the dim lights to be so low you cannot see the road to drive at night. If you try to get it repaired gm wants to replace the entire light with the same bad component at your cost. This is a safety issue and should be recalled. Replacing the light with the same bad component does not correct the problem due to in time the seals will leak again causing the lights to go out or go so dim you cannot drive safely at night.

Filed Jul 12, 2017 · Lights · 60,500 miles · KY

Head lamps leak water & repeatedly burn out (blow) light bulbs creating an unsafe driving conditions. Very dangerous driving at night & loosing both headlamps without warning. This is a know problem with the 2nd generation srx. Gm refuses to rectify this problem other than charging over $2000 to replace headlamp assembly. Here is a link to over 175 post regarding headlamp failure on the 2010-2015 cadillace srx: http://www.cadillacforums.com/forums/cadillac-srx-second-generation-forum-2010/637417-fix-leaking-headlights-water-condensation-moisture.html

Filed Oct 21, 2016 · Lights, Visibility · NY

I purchased this vehicle in may of2012. Both headlamps are filled with moisture and condensation causing pooling on the floor bottom of both lamps. At night, the lumination is poor. I started noticing the problem approximately 1-1/2 year ago. It is becoming progressively worse. The consumer stated the right front passenger window and lift gate were inoperable possibly due to the water leaking into the vehicle through the sunroof.

Filed Oct 19, 2016 · Electrical, Lights · 135,000 miles · CA

Right passenger headlight keeps flooding with water, lights go out cant see while driving. Dealer wants $2,000.00 to replace. This happens very frequently. Water leaks on floor and on the electrical of passenger side from sunroof drain, I've been told the drain is too short and disconnects. These are defaults in the car, we should not have to keep paying to have fixed.

Filed Oct 3, 2016 · Body · 90,000 miles · MI

All of a sudden I've been experiencing numerous things going wrong. First I started smelling this strange awful odor, not knowing that its some type of water leak soaking my carpet on the passenger side, underneath the mat. I had my car detailed on numerous occasion before noticing this water puddles on thursday morning. On top that, I get off work on friday afternoon all I see is water pouring from the roof right in front of the visor on the passenger side onto my seat. I'm beyond frustrated...I called the dealership to see if there were any recalls,and of course, it isn't for my car. I don't really know what to do at this point. I scheduled an appointment with the dealership to get an oil change and to look into the problem on this wednesday. I must go back to when I first encountered the smell. I called the dealership to see if they could locate the smell and they told me in fact at my last oil change it could cost me thousands of dollars. I felt betrayed, after being overwhelmed with this issue after just paying $2,200 for the timing change. This vehicle is not that old and I am still paying for a vehicle that's thanks in advance [xxx] ps.stationary and in motion... Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Sep 28, 2016 · Body, Electrical · TX

Tl* the contact owns a 2010 cadillac srx. The contact stated that water leaked into the vehicle from the moon roof. It was later discovered that the tubes/drain hose failed and caused an electrical short. In addition, the liftgate failed to function. The vehicle was taken to a dealer and independent mechanic for further inspection and diagnosis. The contact was not notified of the manufacturer's service campaign (14225) from january 4, 2015 regarding the sun roof drain hose leak. The manufacturer was notified of the failure and the contact was to check with the manufacturer to determine if they may be able to provide a solution. The failure mileage was not available.

Filed Jan 16, 2016 · Lights · 60,000 miles · FL

60,000 miles, both the front headlamp unit seals are leaking water causing the front lights to dim and burn out. Numerous complaints on cadillac.com forum site. The cost is 1200 dollars per unit to repair. They advise not a warranty issue and cadi knew the seals disintegrate causing a very costly repair and a dangerous situation!

Filed May 13, 2015 · Lights · 94,500 miles · CO

Tl* the contact owns a 2010 cadillac srx. The contact stated that the seal on the headlight housing cracked and caused the headlights to fail. The dealer stated that due to the failure, water leaked into the headlight housing. The dealer had to replace the entire unit on both the driver and passenger sides of the vehicle. The failure mileage was 94,500. Updated 7/9/15