2010 Cadillac SRX: stuck in gear or won't shift

Filed Mar 4, 2025 · Transmission · TX

Problem: My 2010 Cadillac SRX with 87,000 miles been having issues with downshifting , my vehicle would not shift to second or higher gear while driving and makes it very unsafe on the road. When this occurs I would try to pull over safely to park. My SRX would be drivable if shifted to park and then shift to drive or if i turn off the vehicle and re-start. I have been back and forth going to my mechanic( s). I was told possible TCM issues but no definite diagnosis. I have been reading a lot of 2010 SRX owners on Cadillac forums with exact similar issues and decided on making this official to report to the federal safety agency hoping it would open an investigation and figure out the defect on this type vehicle. My vehicle issue or problem started to become symptomatic around year 2021 and my SRX has around 63,000 miles on it. I keep up with the regular scheduled maintenance and upkeep, The SRX looks like new and would like to keep it longer as the rest of the vehicle is kept it's appearance and other parts well. I have reported this issue directly to the main contact number @Cadillac company and they told me my vehicle VIN is not included on the safety recall with shifting issues and offered me a $100.00 for repair coupon instead for future repairs. i have spent thousands of dollars fixing the unidentifiable issue whenever the engine light comes on and throws out a code but my downshifting problem continues.

Filed Aug 29, 2022 · Transmission · 65,000 miles · IN

The contact owns a 2010 Cadillac SRX. The contact stated while driving 35 MPH, the vehicle would not shift gear properly with the “service rear axle” message displayed on the instrument panel. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle received an unknown software reprogramming however, the failure recurred. The manufacturer was not contacted. The failure mileage was 65,000.

Filed Aug 3, 2021 · Engine, Transmission · IL

The contact owns a 2010 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would independently downshift without warning. After a few minutes, the contact would be able to resume normal driving upon restart. The contact called a dealer about the failure and was informed that unless a warning light was illuminated on the instrument panel, they could not diagnose the failure. Recently, the contact stated that while driving out of a parking lot, the vehicle would not shift out of first gear with the check engine warning light illuminated. After, calling her husband for assistance, her husband was able to restart the vehicle and the vehicle resumed normal operation. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.

Filed Oct 13, 2020 · Acceleration, Transmission · 153,000 miles · SC

My cadillac will go into drive and reverse but when I'm driving down the road it won't shift the rpms stay real high it wont shift rather should I say in my cadillac

Filed May 18, 2018 · Engine, Transmission · 88,000 miles · IL

Rakata recall. I was driving on interstate. Car shifted down and would not shift to higher gear for speed traveling causing 8000 RPM that resulted in engine blow. Smoke everywhere. Car was towed. I need a new engine due to transmission shifting down plus whatever happened with transmission

Filed May 25, 2017 · Transmission · 29,526 miles · MI

Shift module 208755589 dated 01/25/2010 other numbers gm 4447/812516052/05model5 would not shift into park, vehicle would not turn off and rolled causing an unsafe vehicle.

Filed Dec 25, 2016 · Driver assistance, Transmission · NJ

Stabilitrak warning comes on and stays on. While on and making a sharp turn feels like the tires are trying to grip the road like there's no traction. This happens on sunny days with no precipitation. Also can not pick up speed. The stabilitrak warnings been on now for 2 weeks since the last time it rained. I find I'm burning gas quicker since it's on. Also sometimes my transmission won't shift into 2nd gear. It happens mainly when slowing down and goes back down to 1st gear but when I accelerate it won't shift back up. It also drops back into first while driving at a steady speed-not slowing down. I have to pull over and put in park then put back in drive in order for it to shift gears. It's scary when this happens on the highway because I have to get to the shoulder because the RPM's shoot way up and I don't want to damage the engine but I don't want to cause an accident either. I've seen recalls for this year and model for this exact same issue but my VIN is not on the recall list. I think this is highly unfair. These issues have been going on since I bought this vehicle in january 2016.

Filed Oct 12, 2016 · Transmission · MI

The 2010 cadillac srx with only 29,526 miles would not go into park. Found to be transmission control module assembly. Returned to have part replaced transmission control sticking during operation replaced transmission control shifter assembly. Parts was $207.83 and labor was $280.00, misc $25.00. Should not happen at 29,526 miles.