The contact owns a 2010 Cadillac SRX. The contact stated that while driving at various speeds, there was an abnormal unidentified loud noise detected. There was a loud noise detected from the wheel and while, driving over humps in colder weather. The stabilizer, and traction control warning lights were illuminated. The vehicle was taken to the local dealer and the contact was informed that the stabilizer shift link, lower control arm, separation bushings, lower control arm, and a worn stabilizer in the front needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred contact to the federal safety agency. The failure mileage was 43,464.
2010 Cadillac SRX: ball joint or control arm failure
6 of the 474 complaints about the 2010 Cadillac SRX describe ball joint or control arm failure.
- owner complaints
- 6
- of this car's complaints
- 1%
- typical mileage
- 54,200
- recalls
- 2
Is there a fix? There are 2 recalls and 24 service bulletins for this area of the car. See below
Ball joint or control arm failure by model year
- 20141
- 20131
- 20122
- 20111
- 20106
- 20081
- 20071
- 20051
What owners say
The front suspension was making a lot of loud noise, especially when driving over any bumps. I took it to the local cadillac dealership and was told there are no lubrication fitting on the front suspension of the 2010 srx and it had seriously worn out tie rod ends and control arm and they needed to be replaced immediately.
Front suspension required replacement due to excessive wear on the control arms. Code p0017 generated by computer indicating need to replace timing chain. Vehicle currently at 90,000 miles
Purchased 2010 cadillac srx new in 2010.. It now has 55,000 miles. At about 27,000 it started making some sort of rubbing, crunching grinding noise in the front end. Thought it might be ball joints or something else in the front end. Noise goes away after some driving but always comes back after sitting for awhile. Cadillac dealer cannot find problem. Noise goes away when I take it to dealer and comes back after I leave. I don't know if driving it may be dangerous. Noise most pronounced in the am when backing out of my garage.
Tl* the contact owns a 2010 cadillac srx. The contact stated that the previous owner heard an abnormal noise coming from the front of the vehicle upon operating the vehicle or making a turn. The vehicle was taken to the dealer more than twice and they were not able to replicate and diagnose the failure. The contact indicated that, upon owning the vehicle, the noise continued and he noticed that the bushings were twisted and dry rotted. The dealer was notified of the failure and did not provide a diagnosis to repair the vehicle. The contact heard an abnormal noise while making a turn and operating the vehicle. The contact, a mechanic, purchased the part from the dealer and replaced the front lower control arm bushings. The vehicle was repaired. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 56,000. Updated 02/05/16*lj; updated 03/27/18
Srx 4-spontaneous shear of right rear tie rod/bar while traveling 65 MPH on major multi-lane highway, daylight, dry weather conditions. No bells or whistles. Lost control of direction of travel swerving between lanes as speed slowed and/or attempting to apply brakes. Noted loud squealing noise and rear-end sparking for several miles until a safe offroad stop was accomplished. Defensive drivers behind and beside me avoided impact and catastrophic event. Flat bed required. Offload of vehicle from the flat bed and movement to repair bay, required mechanic's to "manually" kick the wobbling, markedly tilted wheels upright to direct auto travel in a straight line. Dealer evaluation found right rear tie bar sheared, and left rear tie bar link loose. Dealer mechanic reported corrosion and part defect, specifics of report not shared. Dealer reported "repaired under warranty and vehicle operates as designed." personal vehicle use specifics include no offroad use, only dealer service, several electrical warranty repairs, most recent dealer service was oil change/lube 6/23/2012 , and air bag module replacement (warranty) 7/5/2012.
Service bulletins that may apply
- This service bulletin provides information to dealership personnel on diagnosis and replacement of shock...
- Suspension
- Suspension
- This service bulletin provides technicians with updated information to help identify the differences...
- Information Regarding the Differences Between Fluid Leakage and Seepage
- This informational bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration...
- This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what...
- This informational bulletin provides information to dealership personnel on diagnosis and replacement of...
Related recalls
Suspension: rear
- What is wrong
- General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
- Risk
- A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1‑800‑333‑4223. GM's number for this recall is N212340980.
Recall number 21V473000 · Recall details
Suspension: rear
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
- Risk
- Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1‑800‑458‑8006 or Saab customer service at 1‑800‑955‑9007. GM's number for this recall is 14457.
Recall number 14V571000 · Recall details
Questions about the 2010 Cadillac SRX ball joint
Is ball joint or control arm failure a common problem on the 2010 Cadillac SRX?
6 of 474 owner complaints about the 2010 Cadillac SRX (1%) mention ball joint or control arm failure. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2010 Cadillac SRX?
There are 2 recalls and 24 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2010 Cadillac SRX
Headlights 219Check engine light 23Water leak 15Stalling 12Grinding brakes 11Loss of power 10ABS 8Won't shift 8Engine failure 7Power steering loss 6Transmission failure 5Warning lights 5Won't start 5
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