2010 Cadillac SRX: check engine light

Filed Mar 4, 2025 · Transmission · TX

Problem: My 2010 Cadillac SRX with 87,000 miles been having issues with downshifting , my vehicle would not shift to second or higher gear while driving and makes it very unsafe on the road. When this occurs I would try to pull over safely to park. My SRX would be drivable if shifted to park and then shift to drive or if i turn off the vehicle and re-start. I have been back and forth going to my mechanic( s). I was told possible TCM issues but no definite diagnosis. I have been reading a lot of 2010 SRX owners on Cadillac forums with exact similar issues and decided on making this official to report to the federal safety agency hoping it would open an investigation and figure out the defect on this type vehicle. My vehicle issue or problem started to become symptomatic around year 2021 and my SRX has around 63,000 miles on it. I keep up with the regular scheduled maintenance and upkeep, The SRX looks like new and would like to keep it longer as the rest of the vehicle is kept it's appearance and other parts well. I have reported this issue directly to the main contact number @Cadillac company and they told me my vehicle VIN is not included on the safety recall with shifting issues and offered me a $100.00 for repair coupon instead for future repairs. i have spent thousands of dollars fixing the unidentifiable issue whenever the engine light comes on and throws out a code but my downshifting problem continues.

Filed Oct 20, 2021 · Engine, Suspension · 115,000 miles · GA

The contact owns a 2010 Cadillac SRX. The contact received a recall notification for the federal safety agency Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact was unsure whether she had experienced a failure related to the recall. The contact also stated that while driving approximately 45-50 MPH, the check engine warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 115,000. Parts distribution disconnect.

Filed Sep 21, 2021 · Brakes · VA

My front passenger side brake keeps locking and overheating. I have replaced the calibers 2 times, my brake pads 2 times and the brake hose all in a period of 3 months. My back rear brake light also gets stuck and stays on after i put my car in park and turn off my car. In order for me to release it, I have to press down firmly on the brake pedal and or restart the car, drive around put it back in park and then press down firmly on the brake pedal for it to turn off. The back rear light staying on and the front passenger brakes overheating happen intermittently multiple times throughout the day or week with no particular pattern. When my front passenger brake overheats, it begins to smoke and shake/vibrate violently which causes me to have to pull the car over and wait about 15min for it to cool down before getting back on the road. No ABS lights, no Engine lights come on, only a message pops up on my dashboard that says "Breaks Overheating" and then it goes away on its own after 15minutes. I see that your website has a preliminary announcement but there should be a recall on this issue. on 9/9 I went to Radley Cadillac on 3421 Jeff Davis Hwy Fredericksburg VA 22401 for a diagnostic & they stated that my Brake Pedal Arm, EBC and BPMV need to be replaced b/c it keeps engaging & locking my front passenger brake. I also went to another repair shop for a 2nd opinion on 9/10 & paid another diag fee they stated the same thing, 4637 Mine Rd, Fredericksburg, VA 22408 that the brake pedal arm will need to be replaced first as to they believe this is the underlying issue and the code C0161 was present. I was quoted over $2800 - $3500 to get this job done. Neither establishments mentioned this service announcement , i found this on my own by researching and googling this problem. I am asking that you deem this is a safety issue as to this involves braking and the safety of my vehicle. thank you.

Filed Aug 18, 2021 · Suspension · 67,000 miles · NC

The contact owns a 2010 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would sway from side to side with the service engine warning light illuminated. The contact also stated that an abnormal grinding sound would emit from the axle. Additionally, excessive force was needed to steer the vehicle. The contact had taken the vehicle to an independent mechanic who replaced the driveshaft; however, the power steering failure persisted without warning. The contact then received a recall notice for the federal safety agency Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact then took the vehicle to a dealer where she was then referred to another dealer; however, the contact received no response from the second dealer. The manufacturer had been notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 67,000. VIN tool confirms parts not available.

Filed Aug 3, 2021 · Engine, Transmission · IL

The contact owns a 2010 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would independently downshift without warning. After a few minutes, the contact would be able to resume normal driving upon restart. The contact called a dealer about the failure and was informed that unless a warning light was illuminated on the instrument panel, they could not diagnose the failure. Recently, the contact stated that while driving out of a parking lot, the vehicle would not shift out of first gear with the check engine warning light illuminated. After, calling her husband for assistance, her husband was able to restart the vehicle and the vehicle resumed normal operation. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.

Filed Mar 28, 2021 · Acceleration, Engine · 121,077 miles · MI

Headlights keeps burning out. Replaced then 2 times since I've had it. Engine keeps going out. Bought the car for $25,000. And spent over $5000. On the same problem for the timing chain issue, twice. Replaced all centerbearings within 1 1/2 year. Engine light won't go off. Still can't see to drive at night.

Filed Mar 29, 2020 · Engine · 90,000 miles · OH

Engine light on most of the time. Timing belt issue according to test.

Filed Feb 4, 2020 · Driver assistance, Engine · 102,302 miles · IL

While I was driving at a speed of 50 MPH the reduced engine power signal came on and it started to lose power and powered down to 18mph and would not go any faster causing me to almost get rear ended, I had took in to repair shop right away, they put it on the scanner and told me that I it was a throttle body issue so I got that fixed the next day the check engine light came on again so I took it back and then they said the timing chain needed to be fixed and then they said to look and see if it was a recalled issue because with only 102,000 miles I had researched and I see a lot of complaints about the same issue with my SUV and no recalls, the shop said its a big jobs and its going to cost over 3,000 dollars and the car is only worth 4500 at the present time, also my stability control light stays on they I had already got that fixed on and the light went off but now it is back on the shop said it is due to the poor design on cadillac's part from the small magnetic ring that is attached to the bearing, I have researched this also and I see a lot of complaints about this and again no recall, also when starting my SUV all my panels don't work and if I power down my windows it is very very slow to come back up I have to shut my car off and restart it for everything to work again , I had researched this and a lot of complaints but again no recall, also the front head light are constantly fogging up again bad design on cadillac I researched this and again a lot of complaint as well, but no recalls it seem that the 2010 cadillac srx has a lot of defect and nothing is being done about it also this stuff is very dangers and safety issues that are not being addressed and somebody is going to end up dead or is that what cadillac waits for before recalling, it could of been very bad for me if I did end up getting rear ended I was very lucky.

Filed Dec 31, 2019 · Engine · 113,000 miles · NJ

The check engine light came on, then it would go off, on again, off again. The code was p000017. They said the timing chain needed to be fixed. This caused a recall in the 2004-2009 srxs and yet I see there are multiple complaints for the same thing for the 2010s and no recall. There are only 113k miles on this car, that's about 13k per year, mainly highway miles. This should not happen. Cadillac dealer wanted to charge me $3800 when without this issue, the car is only worth about $4500. I truly think there should be a recall for this issue as it seems around this mileage, this issue happens based on research that I did.

Filed Aug 5, 2019 · Engine · 125,000 miles · KY

Tl* the contact owns a 2010 cadillac srx. While driving 55 MPH, the engine decelerated and the vehicle stopped without warning. The vehicle was able to restarted and the check engine and stabilitrak indicators illuminated. The contact called crest cadillac (2367 s tamiami trail, venice, fl 34293, (941) 584-8540), but they could not assist. The manufacturer was made aware of the failure and they provided no assistance. The failure mileage was 125,000.

Filed May 2, 2019 · Engine · 170,000 miles · TX

Tl* the contact owns a 2010 cadillac srx. While the vehicle was stationary at a traffic light, it hesitated to respond when the accelerator pedal was depressed. Also, the check engine indicator illuminated. The vehicle was taken to ken batchelor cadillac (11001 I-10, san antonio, tx 78230, (210) 690-0700) where it was diagnosed that the timing chain needed to be replaced a second time. The contact mentioned that the timing chain was previously replaced at 99,000 miles. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to submit a complaint. The failure mileage was 170,000.

Filed Mar 26, 2019 · Engine · NY

Timing chain!!!! Only had this truck under 2 years 2010 cadillac srx I go to the mechanic shop he tells me it's a crank shaft sensor he fixes it engine light still on he does some more checking then boom!!! It's the timing chain when big things like this go wrong it should definitely not be out of the purchasers pocket it should be out of the manufacturers pocket this is ridiculous especially when your still paying on the vehicle I'll never in my life own a cadillac again or anything made by this company