2010 Cadillac SRX: loss of power steering

Filed Jul 29, 2024 · Electrical, Engine · MI

I am not a mechanic so I don’t know what All I know is what I like I experienced and when I was driving down the road, my Cadillac shut off like it had no power to it no power steering no lights no dash lights no warning lights or nothing pulled over my car will not start back up I had to have it towed when I got home and looked inside the casing around. The battery had melted with a bunch of wires and tubing that was on top of the battery completely melted everything inside.

Filed Aug 18, 2021 · Suspension · 67,000 miles · NC

The contact owns a 2010 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would sway from side to side with the service engine warning light illuminated. The contact also stated that an abnormal grinding sound would emit from the axle. Additionally, excessive force was needed to steer the vehicle. The contact had taken the vehicle to an independent mechanic who replaced the driveshaft; however, the power steering failure persisted without warning. The contact then received a recall notice for the federal safety agency Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact then took the vehicle to a dealer where she was then referred to another dealer; however, the contact received no response from the second dealer. The manufacturer had been notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 67,000. VIN tool confirms parts not available.

Filed Jul 14, 2017 · Electrical, Fuel system · 54,000 miles · MD

I drove the vehicle, parked, and I noticed the engine fan didnt turn off in a reasonable amount of time after parked (over 2 hours). I drove to the dealer only for them to refuse to run a simple diagnostic. Was driving and vehicle being accelerating even after I completely removed me feet; I also looked down witnessed the pedal modulating itself in and out, shortly followed by an abrupt braking incident. I was just able to restart and pull over to emergency stop. I hadnt gotten far from the dealer, so after two hours of waiting for a tow truck, I attempted to drive the truck back to the dealer only to have the same violent braking but this time also followed by a sporadic loss of power steering. I was able to creep the vehicle back to the dealer and control any losses of control, it felt like the vehicle was having a seizure. Please investigate my stall, unintended braking, power steering loss, and fan (I imagine this could be a fire issue as well). Thank you

Filed May 4, 2015 · Transmission · 63,260 miles · GA · 1 injury

Tl* the contact owns a 2010 cadillac srx. While driving approximately 45 MPH, there was a loss of power steering without warning. In addition, when the accelerator pedal was engaged the vehicle failed to respond. The contact sustained injuries to the shoulder and neck due to the excessive force applied to the steering wheel however, no medical attention was required. The vehicle was towed to the dealer where it was diagnosed that the gear shift failed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,260.

Filed Mar 13, 2014 · Electrical · 5,000 miles · PA

Loss of power steering, brakes, and engine while doing 65 MPH on major highway. Total shutdown. Went immediately to dealer. Checked car computer. Said everything was fine; nothing to fix. Really shook up wife passenger and me. Has not happened again. Am reporting this years later because of current gm compact car ignition problems.

Filed Feb 18, 2012 · Brakes, Electrical · 70,000 miles · NJ · crash

I was rear-ended while I was stopped in traffic. There was minor damage to my rear bumper however this caused numerous issues with my car immediately thereafter. I experienced numerous electrical issues and then it got worse. I lost steering, brakes and and the engine stalled. The car became immobile and had to be towed to the dealership. After they serviced the vehicle, they found that the battery shorted out and the ecu had failed. I believe that because the problems occurred immediately after the collision that it was the collision that triggered them. I feel that this is a design flaw that could be very dangerous in such a situation.