Addendum to Complaint Number 11691294.
2010 Cadillac SRX steering problems
17 complaints (4% of all complaints for this car). Typical mileage when it fails: 59,184. 2 crashes reported.
- owner complaints
- 17
- of this car's complaints
- 4%
- typical mileage
- 59,184
- crashes
- 2
- recalls
- 1
Which part fails
- Hydraulic power assist: hose, piping, and connections1
At what mileage
Complaints by mileage at the time of the problem.
Cadillac SRX steering problems in other years
Specific symptoms reported on the 2010 Cadillac SRX steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Steering: hydraulic power assist: power steering fluid
- What is wrong
- General motors is recalling certain model year 2010 cadillac srx vehicles equipped with 2.8l gas engines (lau) or 3.0l gas engines (lf1). Some of these vehicles have a condition in which processing of the crimp during manufacture of the power steering pressure line may have damaged the line. If the line was damaged, a power steering fluid leak may develop. If there is a sufficient amount of fluid loss, the driver will hear noise from the power steering pump and increased effort may be required for steering.
- Risk
- If power steering fluid sprays onto hot engine parts, an engine compartment fire could occur.
- Remedy
- Dealers will inspect and if necessary replace the power steering line free of charge. The safety recall began on november 12, 2010. Owners may contact cadillac at 1‑866‑982‑2339.
Recall number 10V450000 · Recall details
What 2010 Cadillac SRX owners say
Most recent owner complaints, unedited.
* Component systems ABS, braking, steering, loud noises in rear wheels, grinding, are all malfunctioning. The left rear tire was tited while driving, I was told it was unsafe to drive. It's currently at the dealership. * Safety concerns are in the documentation. There are others in Add. Encl. VI - X. Due to the download restrictions, I was unable to submit. * The problems were also noticed by another service center wile putting tires on. * Warning Lights are consistently on: ABS, Engine, Stabilitrac. I can't remember the exact initial date, I know it's been years. I have called this to the attention to the service manager every time the car has been repaired. I have always taken it to the same Cadillac dealership and it's been the same service manager. I am sure, through all of the service records, the initial date can be found. It's been always overlooked. I paid cash for it at another non-Cadillac dealership in 12/2017. I am tired of being taken advantage of. Please help? Your immediate attention will be kindly appreciated. Thank you!
this car was recalled for a power steering hose in 2010 yet just last week it blow a hole in the line cost over $500 to fix i've had muti car in the last 40 years and never had this happen some had over 325,000 miles i don't know if dealer still has part the recall was for the crimping of the hose for pressure line also my girlfriend had same type of problem on her 2008 impala hose failed
The power steering system has leaked causing a fire I’ve checked all the hoses no leaks pumps intact
My vehicle is not covered by the recall yet I had a faulty power steering pump hose which resulted in it spraying power steering fluid on my engine and eventually almost catching fire it finally broke and rendered the vehicle inoperable. All the heat and fluid damaged the pulley and caused the serpentine belt to fall off which driving.
Car shook bad and made it hard to make turns, I broke down on the side of the road and had to buy a new drive shaft
On the interstate (I-74 in indiana) traveling at 70mph the rear toe link broke. My car swayed terribly back and forth and almost spun out completely. I was able to get it to a repair shop (not cadillac) right off the highway. They said the rear toe link was broken and that caused the problem. When I called my local dealer cadillac said back in 2015 (before I owned the vehicle) there was a recall and the toe links were "adjusted". Clearly the problem was not fixed. If there were any other cars even remotely close to me this could have had devastating consequences. The car is now in the shop (at some random shop in indiana) getting fixed but cadillac has said they will not cover the repair cost. I do not have any documentation yet but will provide it once the car is fixed.
While driving my srx through downtown area, I was attempting to make a turn and it suddenly wouldn't steer in the direction I wanted it to and when I attempted to hit the brakes it dived directly into a brick wall and all four airbags deployed and car was declared as total loss.
Tla* the contact owns a 2010 cadillac srx. The contact stated that the vehicle was stopped outside of the garage, when his wife noticed a fluid leak under the vehicle. The vehicle was taken to brogan cadillac located at 112 route 46 east, totowa, nj 07512, (973) 200-4515, where it was diagnosed and the contact was informed that the power steering hose needed to be replaced. The vehicle was repaired however, three weeks later his wife became aware of another leak underneath the vehicle. The vehicle was towed back to dealer and the contact was informed that the power steering hose was needed to repaired once again. The vehicle was repaired. The contact associated the failure with the federal safety agency campaign number: 11v595000 (power train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was 83,695.*dt*jb*dt consumer stated according to the campaign in 2010 vehicle should have been recalled, replacement of faulty hose.
Tl* the contact owns a 2010 cadillac srx. An intermittent noise was heard while turning the steering wheel in either direction. The failure occurred most often while operating the vehicle in cold temperatures. Cable dahmer cadillac of kansas city (1151 w 104th st, kansas city, mo 64114, (855) 420-1315) was been unable to duplicate and diagnose the failure. The contact was notified of the failure on several occasions. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 30-35,000. Consumer also stated there is a pulling, growling noise when making tight turns in warm weather on highway. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Questions about the 2010 Cadillac SRX steering
Does the 2010 Cadillac SRX have steering problems?
Owners have filed 17 complaints about the steering of the 2010 Cadillac SRX, 4% of all its complaints.
At what mileage do 2010 Cadillac SRX steering problems start?
The typical (median) mileage in owner complaints is 59,184 miles.
Was there a recall on the 2010 Cadillac SRX steering?
Yes, 1 recall: 10V450000. Check your VIN to see if your car still needs the free repair.
What year does the Cadillac SRX have bad steering?
The Cadillac SRX model years with the most steering complaints are 2004 (25 complaints), 2012 (18 complaints) and 2005 (17 complaints).
Other 2010 Cadillac SRX problems
Lights 225Electrical 69Engine 60Suspension 47Transmission 46Body 24Brakes 24Driver assistance 16Airbags 15Visibility 13Acceleration 9Fuel system 7Seat belts 6Seats 5Wheels 5Tires 3Locks 2
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