2010 Cadillac SRX brakes problems

Filed Oct 3, 2025 · Brakes, Engine · FL

Addendum to Complaint Number 11691294.

Filed Oct 3, 2025 · Brakes, Steering · FL

* Component systems ABS, braking, steering, loud noises in rear wheels, grinding, are all malfunctioning. The left rear tire was tited while driving, I was told it was unsafe to drive. It's currently at the dealership. * Safety concerns are in the documentation. There are others in Add. Encl. VI - X. Due to the download restrictions, I was unable to submit. * The problems were also noticed by another service center wile putting tires on. * Warning Lights are consistently on: ABS, Engine, Stabilitrac. I can't remember the exact initial date, I know it's been years. I have called this to the attention to the service manager every time the car has been repaired. I have always taken it to the same Cadillac dealership and it's been the same service manager. I am sure, through all of the service records, the initial date can be found. It's been always overlooked. I paid cash for it at another non-Cadillac dealership in 12/2017. I am tired of being taken advantage of. Please help? Your immediate attention will be kindly appreciated. Thank you!

Filed Jan 8, 2023 · Brakes · PA

After hitting a small pot hole, the car would not come to a full stop…pushing n pumping the the brakes to the floor. This is the 3 time in the past 3 months this has happened. I have new brakes n new tires, why is this happening? It’s very scary, almost got in an accident for the brakes would not engage after hitting the pot hole at no more than 35 mph. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Mar 22, 2022 · Brakes · OH

The contact owns a 2010 Cadillac SRX. The contact stated while driving, the brake pedal traveled to the floorboard. The brake light warning light was illuminated. In addition, the brake overheating warning message was displayed. The contact stated that in order to turn the brake light off, he had to use his foot to lift the brake pedal. The vehicle was taken to the dealer who advised him that it could be multiple causes. The contact stated he then contacted the manufacturer who advised he would have to pay out of pocket for repair. The failure mileage was 117,000.

Filed Jan 7, 2022 · Brakes · 74,850 miles · FL

The contact owns a 2010 Cadillac SRX. The contact stated while driving approximately 40-45 MPH, the brakes failed to operate as needed. The brake failure warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the brake lines were rusted. The local dealer was not contacted. The vehicle was not diagnosed. The manufacturer was not contacted. The approximate failure mileage was 74,850. The VIN was not available.

Filed Oct 5, 2021 · Brakes, Driver assistance · 98,000 miles · TN

The contact owns a 2010 Cadillac SRX. The contact stated that there were electrical shortages on the dashboard, the smoke odor was detected while starting the vehicle, water was getting into the liftgate, all the warning lights were illuminated, and the vehicle would hydroplane when it rained. The vehicle was taken to the dealer, and another dealer, Herman Jenkins Motors Inc (2030 W Reelfoot Ave, Union City, TN 38261) on separate occasions for an unknown diagnosis. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that all of the recalls for the vehicle were repaired. The failure mileage was approximately 98,000. THE CONSUMER STATED THE STABILITRAK AND ABS WARNING LIGHTS WERE ILLUMINATED, AS WELL AS OTHER LIGHTS. THE BRAKES WOULD LOCK UP.

Filed Sep 21, 2021 · Brakes · VA

My front passenger side brake keeps locking and overheating. I have replaced the calibers 2 times, my brake pads 2 times and the brake hose all in a period of 3 months. My back rear brake light also gets stuck and stays on after i put my car in park and turn off my car. In order for me to release it, I have to press down firmly on the brake pedal and or restart the car, drive around put it back in park and then press down firmly on the brake pedal for it to turn off. The back rear light staying on and the front passenger brakes overheating happen intermittently multiple times throughout the day or week with no particular pattern. When my front passenger brake overheats, it begins to smoke and shake/vibrate violently which causes me to have to pull the car over and wait about 15min for it to cool down before getting back on the road. No ABS lights, no Engine lights come on, only a message pops up on my dashboard that says "Breaks Overheating" and then it goes away on its own after 15minutes. I see that your website has a preliminary announcement but there should be a recall on this issue. on 9/9 I went to Radley Cadillac on 3421 Jeff Davis Hwy Fredericksburg VA 22401 for a diagnostic & they stated that my Brake Pedal Arm, EBC and BPMV need to be replaced b/c it keeps engaging & locking my front passenger brake. I also went to another repair shop for a 2nd opinion on 9/10 & paid another diag fee they stated the same thing, 4637 Mine Rd, Fredericksburg, VA 22408 that the brake pedal arm will need to be replaced first as to they believe this is the underlying issue and the code C0161 was present. I was quoted over $2800 - $3500 to get this job done. Neither establishments mentioned this service announcement , i found this on my own by researching and googling this problem. I am asking that you deem this is a safety issue as to this involves braking and the safety of my vehicle. thank you.

Filed Aug 19, 2021 · Brakes, Suspension · 144,464 miles · TX

The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, additional brake pedal travel was required to stop the vehicle. The contact stated that the traction control and service stabilitrak warning messages were displayed on the instrument panel and the steering wheel became firm. The contact restarted the vehicle to resume normal driving operation. The contact then received a notification for the federal safety agency Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The dealer was not notified of the failure. The manufacturer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was 144,464. Vin tool confirms parts not available.

Filed Mar 29, 2020 · Brakes · 89,000 miles · OH

Brakes stiff when pressed on, but won't slow down right away. Have to push hard really fast to come to quick stop. Usually after just starting up the vehicle and beginning to back up. Since I purchased it (used) in july 2019

Filed Mar 9, 2020 · Brakes · 134,000 miles · MI · crash

The brakes randomly fail. When depressing the brake, it will be spongy and the pedal will go all the way to the floor without fully stopping the car. If the brakes are pumped, they usually return to normal. When researching this online, it became apparent that this is a common problem, and after speaking to cadillac, my impression is that they are not proactively trying to solve this potentially life threatening design flaw.