The vehicle was purchased approximately one month before this incident and was represented as inspected. While driving on the highway at approximately 65 mph, the vehicle suddenly exploded near the exhaust area. The engine then began smoking and caught fire. The brakes did not work, and the doors locked, preventing the driver from pulling over normally. The driver had to jump out of the moving vehicle while it was on fire in order to save her life and the lives of her daughter. The exact cause is UNKNOWN at this time. The vehicle is available for inspection. This incident poses a serious safety risk.
2010 Cadillac SRX electrical problems
69 complaints (15% of all complaints for this car). Typical mileage when it fails: 54,000. 2 crashes reported.
- owner complaints
- 69
- of this car's complaints
- 15%
- typical mileage
- 54,000
- crashes
- 2
- recalls
- 0
Which part fails
- Starter assembly1
- Instrument panel: fuel gauge1
- Instrument cluster/panel1
- 12v/24v/48v battery1
At what mileage
Complaints by mileage at the time of the problem.
Cadillac SRX electrical problems in other years
Specific symptoms reported on the 2010 Cadillac SRX electrical
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2010 Cadillac SRX owners say
Most recent owner complaints, unedited.
I am not a mechanic so I don’t know what All I know is what I like I experienced and when I was driving down the road, my Cadillac shut off like it had no power to it no power steering no lights no dash lights no warning lights or nothing pulled over my car will not start back up I had to have it towed when I got home and looked inside the casing around. The battery had melted with a bunch of wires and tubing that was on top of the battery completely melted everything inside.
The first things to go were the headlights, rearview camera & the seatbelt wouldn't fully retract. Then ALL the dash warning lights flashed like a Christmas tree; the radio, heat & AC settings changed on their own; & the navigation screen scrambled into pixels like a crashed computer screen! These issues went on sporadically for months. I was convinced the vehicle was possessed. It seemed things would act up when it rained, was damp or humid. After spending thousands, things got worse. My windows, sun roof & hatchback opened on their own & wouldn't close. I'd have to pull over, turn off the engine, wait a while & restart it like a reset, which was rarely successful the first time. I haven't opened my sunroof in over a year. I mentioned all of the above to the dealership mechanics during regular maintenance & repairs but they could never find the source of the problem, did what they could & said this model was notorious for having electrical issues. Then for weeks, I'd find my hatchback open every morning. I'd close it. Minutes later, it would open again & again & again. I stood there in disbelief. This became a neighborhood joke & was happening even more than I realized because my neighbors had been closing it whenever they saw it open. They thought the vehicle was possessed, as well. After the hatchback, they replaced the module. Shortly after that, I found a puddle on the driver's side floor. I didn't notice it right away because of the winter weather. I removed the floor mats to clean them & saw the puddle. Whatever they did must have rerouted the water & while sitting in the vehicle during a storm, I found one, which I filmed. The warning lights started again, but I don't want to spend thousands more on this vehicle. According to Carvana, it's only worth ~$2000. I've read that the sunroof leak is prevalent in the 2010 SRX & other models. Is there anything you can do?
Was involved in a accident., side panel airbags deployed., shrapnel from airbags cuts and bruises on airs and shoulders. Also, driving car during summer with high temperatures cause electrical problems with dashboard system.
The cue screen will not work to raise up the screen to view there is no backup camera to view because of screen not popping up and or no sensors warnings working causing animals and, people or objects not to be seen when backing up. Also back lift gate will no close to latch down and lock, causing liftgate to open while operating the vehicle on open road
The contact owns a 2010 Cadillac SRX. The contact stated that the vehicle was recently taken to the dealer to be repaired under the federal safety agency Campaign Number: 21V473000 (Suspension). The vehicle was repaired however, the failure occurred. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled with several unknown warning lights illuminated. The contact stated that after opening the driver’s side door an unknown module was reset, and the contact was able to drive for several miles before the vehicle stalled. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 105,000.
2010 cadillac srx. Consumer writes in regards to defective fuel guage. The consumer stated while having the fuel guage repaired, the cv shaft was removed and the bearings fell out. The consumer believed the bearings falling out was due to negligence. The consumer was also charged for a front wheel bearing that was not an authorized repair. The vehicle was towed and repaired by a different repair shop. The consumer requested that the manufacturer buy back the vehicle and refund all subsequent charges.
The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, there was an abnormal grinding noise detected. The stabilitrak and ABS warning lights were illuminated. The contact received notification of the federal safety agency campaign number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the part was not available and referred the contact to the manufacturer. The contact called another local dealer Bill Gatton Chevrolet (1000 W. State St, Bristol, TN 37620, (423) 482-0409) and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The failure mileage was 147,522. VIN tool confirms parts not available.
Car shook bad and made it hard to make turns, I broke down on the side of the road and had to buy a new drive shaft
My car shut down while driving. Unable to brake or steer. Very scary incident.
Questions about the 2010 Cadillac SRX electrical
Does the 2010 Cadillac SRX have electrical problems?
Owners have filed 69 complaints about the electrical of the 2010 Cadillac SRX, 15% of all its complaints.
At what mileage do 2010 Cadillac SRX electrical problems start?
The typical (median) mileage in owner complaints is 54,000 miles.
Was there a recall on the 2010 Cadillac SRX electrical?
There is no recall for this problem on this model year.
What year does the Cadillac SRX have the most electrical problems?
The Cadillac SRX model years with the most electrical complaints are 2010 (69 complaints), 2013 (52 complaints) and 2015 (45 complaints).
Other 2010 Cadillac SRX problems
Lights 225Engine 60Suspension 47Transmission 46Body 24Brakes 24Steering 17Driver assistance 16Airbags 15Visibility 13Acceleration 9Fuel system 7Seat belts 6Seats 5Wheels 5Tires 3Locks 2
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