2010 Cadillac SRX: grinding or squealing brakes

Filed Oct 3, 2025 · Brakes, Steering · FL

* Component systems ABS, braking, steering, loud noises in rear wheels, grinding, are all malfunctioning. The left rear tire was tited while driving, I was told it was unsafe to drive. It's currently at the dealership. * Safety concerns are in the documentation. There are others in Add. Encl. VI - X. Due to the download restrictions, I was unable to submit. * The problems were also noticed by another service center wile putting tires on. * Warning Lights are consistently on: ABS, Engine, Stabilitrac. I can't remember the exact initial date, I know it's been years. I have called this to the attention to the service manager every time the car has been repaired. I have always taken it to the same Cadillac dealership and it's been the same service manager. I am sure, through all of the service records, the initial date can be found. It's been always overlooked. I paid cash for it at another non-Cadillac dealership in 12/2017. I am tired of being taken advantage of. Please help? Your immediate attention will be kindly appreciated. Thank you!

Filed Oct 23, 2024 · Acceleration, Suspension · NC

The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, there was an abnormal grinding sound coming from the front of the vehicle. Additionally, while driving at an undisclosed speed, the vehicle failed to accelerate above 40 MPH. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was unknown.

Filed Sep 9, 2021 · Electrical, Suspension · 147,522 miles · TN

The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, there was an abnormal grinding noise detected. The stabilitrak and ABS warning lights were illuminated. The contact received notification of the federal safety agency campaign number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the part was not available and referred the contact to the manufacturer. The contact called another local dealer Bill Gatton Chevrolet (1000 W. State St, Bristol, TN 37620, (423) 482-0409) and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The failure mileage was 147,522. VIN tool confirms parts not available.

Filed Aug 18, 2021 · Suspension · 67,000 miles · NC

The contact owns a 2010 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would sway from side to side with the service engine warning light illuminated. The contact also stated that an abnormal grinding sound would emit from the axle. Additionally, excessive force was needed to steer the vehicle. The contact had taken the vehicle to an independent mechanic who replaced the driveshaft; however, the power steering failure persisted without warning. The contact then received a recall notice for the federal safety agency Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact then took the vehicle to a dealer where she was then referred to another dealer; however, the contact received no response from the second dealer. The manufacturer had been notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 67,000. VIN tool confirms parts not available.

Filed Apr 10, 2017 · Suspension · 27,000 miles · CA

Purchased 2010 cadillac srx new in 2010.. It now has 55,000 miles. At about 27,000 it started making some sort of rubbing, crunching grinding noise in the front end. Thought it might be ball joints or something else in the front end. Noise goes away after some driving but always comes back after sitting for awhile. Cadillac dealer cannot find problem. Noise goes away when I take it to dealer and comes back after I leave. I don't know if driving it may be dangerous. Noise most pronounced in the am when backing out of my garage.

Filed Aug 9, 2016 · Wheels · 67,600 miles · GA

What sounded like a power steering issue turned out to be a big problem with the left front hub assembly. Only if I made a hard turn would the car sound like there was grinding. I did not need to be braking for the sound to occur. Soft turns did not result in the grinding noise. Thinking that it might be the brakes, we took it to a pep boys service station. The mechanic immediately called us back to show us "a bigger problem than we thought". Of the three hub assembly bolts, one was missing and the other two were loose and on their way to falling out. The mechanic asked if we had had any front end work done. We had not. We suspect the bolts were not installed correctly when the car was made and over time the bolts had worked their way loose to the point that the rotor had obvious play, causing the grinding noise. I shudder to think what could have happened and consider myself very lucky that I didn't lose the wheel off of the car, especially since I was on the highway only the day before. We consider this episode to be a near-miss safety issue.

Filed Jul 20, 2015 · Suspension · 10,000 miles · MA

I purchased the car new, but the front suspension has been a problem from the beginning. Squeaks, rattles, vibrations and thumping prevailed from the beginning the dealer replaced a strut after 10k, then steering and then bushings. However, all the symptoms above remained. At lower speeds, the vibrations worsened, as did the moaning, the rattling, etcetera. Otherwise, the car as a whole has been reliable, including engine and brakes. I performed all scheduled maintenance religiously, I drive gently and mostly highway. A new dealer opened closer to home, and I began going to them. Last december, I asked them to repair the front end, after years of enduring a lousy ride. The vehicle now had 80,000 miles. After 3 days, and $1700, the dealership seemed to have fixed the issues, with new struts, bushings and steering coil. However, within 3 months, all the original defects reemerged. In fact, the vibrations worsened, with a feeling that the entire suspension was loose from the chassis, and vibrational thumps at highway driving sound like an 18 wheeler when it drives over train tracks, with booms, as if the axle disengages from the entire mono-frame. The engine has been reliable and fine, I like the interior and exterior looks. However, I strongly believe the front suspension is a fundamental design flaw and has robbed me from enjoying any moment in this vehicle. Finally, I am getting more concerned about the safety of the front end. If the dealership can't improve it, when I schedule my service in two weeks, I will sell my car in despair, but I'm deeply disappointed in the performance of this vehicle, the awful ride quality, and chronic symptoms which no car should ever display. I sincerely hope you consider this problem in this vehicle. Thanks.

Filed Mar 25, 2013 · Electrical, Engine · 15,000 miles · MD

Passenger side head light has ongoing electrical short goes out indicates on the information center then will randomly come back on took it in to the dealer no fix. Also when turning to the left or the right there is squeaking noise from the tires and suspension it gets worse when cold out. To pay 55,000.00 for a car and have ongoing issues. It also got new head gaskets at 51,000 miles and a new transmission at 43,000 because it wouldn't go in to reverse one afternoon. Had to be towed to a dealer was replaced under warranty.

Filed Aug 4, 2012 · Suspension · 31,886 miles · PA

Srx 4-spontaneous shear of right rear tie rod/bar while traveling 65 MPH on major multi-lane highway, daylight, dry weather conditions. No bells or whistles. Lost control of direction of travel swerving between lanes as speed slowed and/or attempting to apply brakes. Noted loud squealing noise and rear-end sparking for several miles until a safe offroad stop was accomplished. Defensive drivers behind and beside me avoided impact and catastrophic event. Flat bed required. Offload of vehicle from the flat bed and movement to repair bay, required mechanic's to "manually" kick the wobbling, markedly tilted wheels upright to direct auto travel in a straight line. Dealer evaluation found right rear tie bar sheared, and left rear tie bar link loose. Dealer mechanic reported corrosion and part defect, specifics of report not shared. Dealer reported "repaired under warranty and vehicle operates as designed." personal vehicle use specifics include no offroad use, only dealer service, several electrical warranty repairs, most recent dealer service was oil change/lube 6/23/2012 , and air bag module replacement (warranty) 7/5/2012.

Filed Nov 4, 2011 · Engine · 12,600 miles · RI

I bought my srx in may 2011 with 2300 miles on it. In october I noticed a squeaking coming from the front end when I made turns. I took it to the dealer and said I needed new strut mounts. While waiting for the parts to come in, on oct 25 I was driving just off the highway and lost engine power. I was only able to go 15mph while my rpms were running high. The dealer said I needed a new throttle control assembly. On oct 26 the car went in for both strut mounts and throttle assembly. They had my car 4 days. On oct 29 I got the car back but on nov 2, the strut mount noise came back. The dealer informed me to bring the car back in. I brought it to the dealer today and I am waiting for them to call to tell me what the problem is now. I am very dissatisfied with the vehicle and don't feel safe driving it as I drive between 4 states for my job and need a safe vehicle. Cadillac/gm has been contacted several times by my boyfriend and myself about the issues and they have not been helpful or responsive at all. I would expect more considering it's such an expensive vehicle.

Filed Apr 22, 2010 · Brakes · 1,500 miles · TX

Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) to whom it might concern: I'm a big fan of cadillac cars. I purchased a brand new 2010 cadillac srx in december 2010 from crest cars (cadillac authorized dealer) and the car has been running good, except for the brake. The brake makes lots of unacceptable grinding and rattle noise immediately whenever I start to release the brake or apply it partially. Here's how to duplicate the noise: - if the car stops, release the brake gradually. The grinding noise appears very loud, especially when the car is in a slope slightly downward. - if the car is moving, apply the brake to stop it. About less than one second before the car goes to a complete stop, the grinding noise re-appears. I contacted crest car (the dealer where I purchased the car) and have them take a look to fix it. After about 2 days, they returned the car to me, saying that they "cannot do anything about the noise". Here are some important information I received from dealer: - the service advisor agreed with me that the problem with the brake is valid. - the service advisor agreed that they cannot do anything to stop the noise with the brake - the technician stated in the paperwork that the noise from the brake also comes from other 2010 srx crossover. Service advisor refused to honor warranty because they are unable to fix the noise. The car is only 3-4 months old and under full warranty. Whenever I apply the brake, I try to press harder than I should have. To overcome the noise, whenever I try to release the break, I try to release completely instead of gradually releasing it. Since the brake affects my habit of controlling the car, it is considered a serious safety issue with the car. [xxx]