The contact owns a 2012 Cadillac SRX. The contact stated while driving 15 MPH and depressing the brake pedal to come into a complete stop, the contact drove over a bump in the roadway and the brakes made an abnormal grinding sound and the brake pedal went to the floorboard. There was no warning light illuminated. The contact stated that there was a stopping distance delay, which caused the vehicle to stop after the stop sign. The contact stated that she pumped the brake pedal and was able to continue driving. Additionally, the contact stated that while driving 5 MPH from a complete stop, the vehicle in front of her stopped abruptly. The contact stated that the vehicle hit a bump while she quickly depressed the brake pedal, and the failure recurred, causing the vehicle to rear-end the other vehicle. The contact stated that it was a fender-bender. There were no injuries sustained. The contact stated that the failure had recurred while driving 45 MPH; however, the roadway was not bumpy. The vehicle was taken to the dealer where it was purchased, and the dealer performed a brake inspection; however, the cause of the failure could not be determined. Additionally, the vehicle was taken to an independent mechanic, where the brake pads and rotors were replaced, and the brake calipers were inspected; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 105,000.
2012 Cadillac SRX: grinding or squealing brakes
5 of the 417 complaints about the 2012 Cadillac SRX describe grinding or squealing brakes.
- owner complaints
- 5
- of this car's complaints
- 1%
- typical mileage
- 34,478
- recalls
- 0
Grinding or squealing brakes by model year
What owners say
The contact owns a 2012 Cadillac SRX. The contact stated that while driving at night, the headlights were very dim, making it difficult to see the roadway. The vehicle was taken to the dealer where it was diagnosed that the headlamps assembly needed to be replaced. The vehicle was not repaired. In addition, the contact stated that while turning the steering wheel, there was a grinding noise coming from the steering wheel. The vehicle was not taken to the dealer nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.
We started the car, and was backing up and there was a grinding in the steering wheel when turning it right and left. We took it to the dealer and the power steering fluid was leaking out of the power steering pump into the steering. They cleaned it all out, and added a thicker fluid on 3/ 25/2014, we started the car it happened again we took it directly to dealer and they agreed something wasn't right. They put in a new pump. We picked it up had it two days and it happened again. We took it back,and was told the dealer called gm and they couldn't do anything else because they didn't have the parts. We were told it wasn't dangerous, but I'm thinking if the power steering fail working while driving, we could crash.
We started the car, and was backing up and there was a grinding in the steering wheel when turning it right and left. We took it to the dealer and the power steering fluid was leaking out of the power steering pump into the steering. They cleaned it all out, and added a thicker fluid on 3/ 25/2014, we started the car it happened again we took it directly to dealer and they agreed something wasn't right. They put in a new pump. We picked it up had it two days and it happened again. We took it back,and was told the dealer called gm and they couldn't do anything else because they didn't have the parts. We were told it wasn't dangerous, but I'm thinking if the power steering fail working while driving, we could crash.
Severe grinding or scrapping noise from front passenger side wheel area when turning at low speeds. Problem is only present during cold weather. Seems to diminish as vehicle is used but sometimes remains for long periods. Can be heard by bystanders and very well inside vehicle. Have had no luck with dealer .first few times said could not hear then next time said unsure of cause.
Service bulletins that may apply
- Service brakes
- This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
- This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
- Service brakes, hydraulic: pedals and linkages
- This informational bulletin provides information on installing the correct tires for vehicles with the...
- This preliminary information communication provides information to the technician on how to diagnose and...
- Service brakes
- This informational bulletin provides technicians with a brake lathe calibration procedure.
Related recalls
No recalls on record for this model year.
Questions about the 2012 Cadillac SRX grinding brakes
Is grinding or squealing brakes a common problem on the 2012 Cadillac SRX?
5 of 417 owner complaints about the 2012 Cadillac SRX (1%) mention grinding or squealing brakes. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2012 Cadillac SRX?
There are 0 recalls and 25 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Cadillac SRX
Headlights 234Brake failure 12No deployment 7Water leak 7ABS 6Stalling 5
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