2012 Cadillac SRX: airbags did not deploy in a crash

Filed Jan 28, 2021 · Airbags, Brakes · 133,000 miles · MS · crash · 2 injuries

Tl* the contact owns a 2012 cadillac srx. The contact stated while driving 25 MPH, when depressing on the brake pedal but the vehicle began to accelerate. The contact stated no warning light was illuminated. The contact stated he rear ended another vehicle. Airbags did not deploy. The contact sustained a fractured right foot, back and neck injuries and front passenger sustained neck, back and both knees injured. The contact did seek medical attention the following day. A police report was filed. The vehicle was not drivable. The vehicle was towed to tow lot. The contact stated he called used dealer and were made aware of the failure. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was approximately 133,000.

Filed Oct 7, 2018 · Airbags, Seat belts · 54,000 miles · IL · crash · 1 injury

On 6/25/18, my wife was traveling 45 MPH., in our 2012 cadillac srx. The vehicle in front of her went to make a left turn into a subdivision. But, then decided not to do that and pulled back into the lane of my wife. She slammed on her brakes, to avoid hitting the vehicle. However, she couldn?t anticipate their move. She hit them from behind, going 45mph. She hit her forehead on the visor bar twice, causing a skull fracture, brain bleed, sever concussion, deep lacerations, a burst artery in her forehead to where she was bleeding heavily and unconscious. Her chest hit the steering wheel, which badly bruised her ribs, causing a hiatal hernia, due to the impact. She suffered lacerations to her left arm, knee and has ruptured discs in her cervical spine. She was icu for several days due to the brain bleed and head injuries she sustained. Our air bag never deployed and the driver seat belt didn?t lock on impact, allowing her to bounce upward twice and sustained the head injuries. The cadillac air bags and seat locking mechanisms failed to protect her from injuries she should had never had. Someone needs to research further these issues for the 2012 srx so other consumers don?t feel safe in a vehicle, where the safety mechanisms fail. Cadillac should not be able to get away with this. Should the 2012 srx have a recall on air bags and seat belt locking mechanisms failing? More than one complaint has been posted, so I hope the federal safety agency investigates this for us all. Please consider this a formal complaint! Thank you, and please follow up!

Filed Jun 6, 2017 · Airbags, Seat belts · 94,700 miles · WI · crash · 1 injury

Two cars ahead of me was going straight and all of a sudden turned into a strip mall without indicator, the car in front of me slammed on their brakes and so did I , but I still ended up rear ending the vehicle in front. I think my speed was around 30 at the time of impact. I hit my chin to the steering wheel. Got multiple cuts inside of my mouth. And couple of them on my face which required stitches. My air bag did not deploy and neither the seatbelt prevented it, which I thought was odd. Checked with cadillac if hey were aware of any problem with the car. They denied the existence of such an issue. So I want to get the vehicle investigated , so that nobody else should get hurt the way I did; also I have another cadillac and need to know. Will really appreciate it. Thanks

Filed Jan 6, 2017 · Airbags, Brakes · KS · crash · 1 injury

Tl* the contact owns a 2012 cadillac srx. While drive approximately 30-40 MPH, the brake pedal was depressed and failed to stop the vehicle. There were no warning indicators illuminated. As a result, the contact crashed into a guardrail and telephone pole. The air bags failed to deploy. The contact sustained minor injuries that required medical attention. A police report was filed. The vehicle was towed to an auto body shop, but was not diagnosed or repaired. The manufacturer was notified of the failure. The vehicle was serviced per the federal safety agency campaign number: 14v571000 (suspension), but was still having issues. The failure mileage was unknown.

Filed Feb 10, 2015 · Airbags · AK · crash · 2 injuries

Mva with two impacts; front driver side (significant impact) and front of vehicle no airbags deployed.

Filed Apr 2, 2014 · Airbags · 9,089 miles · AZ · crash · 1 injury

Vehicle driver air bag did not deploy, nor any other air bag, upon collision to rear of a stopped pick up truck. Speed of offending vehicle was approximately 45 MPH. Driver suffered chest injury from seat belt. Damage estimated to front end exceeds $10,000.

Filed Mar 31, 2014 · Airbags · 30,000 miles · LA · crash

I fell asleep while driving, jumped a levee, ran through a fence, and wrecked in a grassy watery area. My engine was smashed, the motor mount broke, and my tires are pushed back. My air bags did not deploy. My face hit the steering wheel and my nose is broken. I would like to find out if there is any recalls on this car.