2013 Cadillac SRX: airbags did not deploy in a crash

5 of the 393 complaints about the 2013 Cadillac SRX describe airbags did not deploy in a crash.

owner complaints: 5
of this car's complaints: 1%
recalls: 0

Is there a fix? 9 service bulletins cover this area of the car. See below

Airbags did not deploy in a crash by model year

2016
2
2015
2
2014
4
2013
5
2012
7
2011
9
2010
3
2009
2
2008
1
2006
2
2005
3
2004
2

What owners say

Filed Feb 2, 2023 · Airbags · 106,000 miles · FL · crash · 1 injury

The contact owns a 2013 Cadillac SRX. The contact stated that while driving approximately 35 MPH the driver suffered a medical emergency and lost control of the vehicle causing the vehicle to crash into a fence. During the crash, the front end of the vehicle was damaged but the airbags did not deploy. The driver sustained a fractured jaw and fractured thoracic vertebrae. A police report was taken at the scene and the vehicle was towed to the vehicle holding facility. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 106,000.

Filed Mar 23, 2022 · Brakes · 112,178 miles · PR · crash

The contact owns a 2013 Cadillac SRX. The contact stated while driving approximately 10 MPH and when attempting to make a stop, the brake pedal traveled to the floorboard. The failure occurred consistently. There were no warning lights illuminated on the instrument panel. The last failure consisted while driving 10 MPH in a rear-ended crash where the brake pedal failed to stop the vehicle. The air bags did not deploy. There was a police report filed. The vehicle was taken to the local dealer but where unable to determine the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 112,178.

Filed Aug 31, 2020 · Airbags, Seats · 60,000 miles · CO · crash · 2 injuries

Head on collision at 40 MPH on a city street. Air bags did not deploy and seat moved forward. Resulting in er visit and head laceration and loss of consciousness.

Filed Aug 11, 2014 · Airbags, Transmission · MI · crash

2013 cadiilac srx. Consumer writes in regards to vehicle transmission malfunction. *smd on june 14, 2014, the consumer was involved in an accident, in front of his residence. The last time, the consumer was at the dealer, he complained about the transmission acting strange. In particular without warning, it would race, the RPM would surge and it was necessary to brake during those times. When he entered the driveway, the automatic transmission was in gear. He brought the vehicle to a full and complete stop, with his right foot maintaining constant pressure on the brake pedal, he moved the gear indicator from drive to park. Immediately upon doing so, the transmission started racing. As the vehicle was in park, he took his right foot of the brake pedal. His hands were not on the steering wheel and his foot was not on the brake or accelerator pedal. With the engine racing, he reached for the key to turn off the engine, but the vehicle suddenly lurched forward, out of park and shot forward. The vehicle moved approximately 15 feet, knocking over a large planter, a four inch statue and finally coming to rest against a brick facade of his home. During the ordeal, the air bag did not deploy. Four days later, the consumer received a recall notice in the mail, regarding the transmission problem.

Filed Jun 23, 2014 · Airbags, Brakes · 7,800 miles · NY · crash · 1 injury

Tl* the contact owns a 2013 cadillac srx. The contact stated that while driving approximately 25 MPH, the vehicle failed to stop when the brake pedal was depressed and crashed into the preceding vehicle. The air bags failed to deploy and the contact sustained back injuries. A police report was filed. The vehicle was not diagnosed. The manufacturer was not notified. The approximate failure mileage was 7,800.