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2011 Cadillac SRX: airbags did not deploy in a crash

9 of the 447 complaints about the 2011 Cadillac SRX describe airbags did not deploy in a crash.

owner complaints
9
of this car's complaints
2%
typical mileage
67,000
recalls
1
Is there a fix? There is 1 recall and 3 service bulletins for this area of the car. See below

Airbags did not deploy in a crash by model year

  • 2016
    2
  • 2015
    2
  • 2014
    4
  • 2013
    5
  • 2012
    7
  • 2011
    9
  • 2010
    3
  • 2009
    2
  • 2008
    1
  • 2006
    2
  • 2005
    3
  • 2004
    2

What owners say

Filed Mar 24, 2022 · Airbags · IL · crash · 1 injury

UNITS ONE, TWO, AND THREE WERE TRAVELING ON I-90 W/B. AT APPROXIMATELY MILEPOST 62.0 UNIT ONE TRAVELING IN LANE #3 (LANE #3, BEING THE THIRD LANE FROM THE MEDIAN WALL) LOST CONTROL, SPUN, AND STRUCK THE REAR DRIVER QUARTER PANEL OF UNIT TWO TRAVELING IN LANE #3. THE IMPACT FORCED FORWARD UNIT TWO INTO THE REAR OF UNIT THREE TRAVELING IN LANE #1. THEN UNIT TWO SPUN, DROVE OFF THE ROADWAY ONTO THE RIGHT SHOULDER AND STRUCK THE CONCRETE BARRIER. THE DRIVERS HAD NO RECOLLECTIONS REFERENCING THE ACCIDENT. My car was nr.2 in police report. I hit concrete barrier and my airbags didn't deploy. Car is a total loss. not repairable. My head landed on steering will. I have fractures nasal bone and my cartilage was moved. I will need have a surgery. Other injury are lower back , knee and chest. State Farm Insurance towed car to Friendly Ford facility phone is 630-924 8686 ext 8351. State Farm External Claim Resource is 855‑231‑1590 ext.711.

Filed Dec 7, 2020 · Airbags, Suspension · 96,000 miles · AZ · crash · 1 injury

Tl* the contact's aunt owns a 2011 cadillac srx. The contact stated that while her aunt was driving at 25 MPH, the vehicle independently accelerated without warning and hit a tree. The air bags did not deploy upon impact. The contact's aunt was taken to the hospital and treated for injuries to her left hand, head and chest. A police report was filed. The vehicle was towed by her insurance to an independent mechanic for an investigation. The manufacturer was notified of the failure and the contact was given a case number. Upon her own investigation, the contact linked her aunt's failure to the federal safety agency campaign number: 14v571000 (suspension); however, the manufacturer informed her that the recall had been serviced at labadie buick gmc(711 s euclid ave, bay city, mi 48706) in 2014. The vehicle had yet to be repaired. The failure mileage was approximately 96,000.

Filed Dec 17, 2019 · Lights · 64,000 miles · PA · crash · 1 injury

Tl* the contact owns a 2011 cadillac srx. The contact stated that the headlights were extremely dim, which made it difficult to see the road while driving. As a result, the contact was unable to see a cinder block when attempting to make a turn at approximately 5 MPH. The contact crashed into the cinder block. The air bags did not deploy. The vehicle was not towed and a police report was not filed. The contact sustained injuries to the back and head, but medical attention was not needed. Faulkner cadillac trevose (located at 4447 e street rd, trevose, pa 19053, 866‑722‑7910) stated that the passenger side corner panel and front bumper of the vehicle needed to be replaced. The vehicle was taken back to the dealer regarding the headlights. The dealer diagnosed that the headlights were too dim due to condensation build-up and the headlights needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: 9/569386975. The approximate failure mileage was 64,000. The VIN was unknown.

Filed Dec 6, 2019 · Airbags · 70,000 miles · CA · crash · 2 injuries

Tl* takata recall. The contact's mother owns a 2011 cadillac srx. While his mother was driving 35-40 MPH through an intersection, another vehicle driving at 40 MPH ran a red light and crashed into her vehicle. There was frontal damage to the vehicle. The air bags did not deploy. A police report was filed. The contact's mother was transported to the hospital and sustained a fractured left rib and left collar bone. The other driver sustained bloody nose and a head injury which received medical attention at a hospital. The vehicle was towed away from the scene by aaa where it was then towed to the contact's residence to be investigated. The contact referenced the federal safety agency campaign number: 11v308000 (air bags). The dealer and manufacturer were not contacted. The cause of the failure was not determined. The failure mileage was approximately 70,000.

Filed Apr 9, 2019 · Transmission · KS · crash · 1 injury

Tl* the contact owns a 2011 cadillac srx. While the vehicle was engaged in park, it rolled backwards on its own and struck another vehicle. The contact was seated in the front passenger seat at the time of the failure. The air bags did not deploy. A police report was not filed. The contact sustained injuries to the shoulder that required medical attention. The vehicle was taken to doug richert cadillac (1900 sw topeka blvd, topeka, ks 66612, (785) 233-1361) for repairs. The contact was not provided any specifics regarding the diagnostic or repairs. The contact was not sure if the manufacturer was contacted. The failure mileage was unknown.

Filed Apr 1, 2019 · Airbags · 130,000 miles · FL · crash

I was involved in an accident, I ran into a vehicle the damage was to the front of the car . The airbags didnt deploy or the sensors of the front of my car did not go off either.

Filed Jan 28, 2015 · Airbags, Seat belts · 60,000 miles · GA · crash · 3 injuries

Tl* the contact owned a 2011 cadillac srx. While driving 35 MPH, the contact crashed into another vehicle. The air bags did not deploy and the front passenger's side seat belt was loose. A police report was filed and three unknown injuries were reported. The contact did not disclose if medical attention was required or not. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

Filed Nov 14, 2014 · Airbags · 67,000 miles · MO · crash · 2 injuries

I was turning south with a green arrow when the second driver ran a red light traveling east and we collided. He was traveling at approximately 40-45 miles per hour and I was traveling at approximately 30 miles an hour. Our impact was somewhat of a t-incident with the front end of my car damaged and his car on the driver's side damaged. My air bags did not inflate, even though we believe the impact was at the angle and the required speed of vehicles to inflate them. The air bags in the second driver's car (ford focus) did inflate.

Filed Jun 16, 2011 · Airbags · 2,000 miles · CA · crash · 1 injury

Tl* the contact owns a 2011 cadillac srx. The contact was driving approximately 60 MPH when an opposing vehicle crashed into the passenger side. The front passenger side wheel detached from the vehicle. The side air bags failed to deploy with the impact and the contact sustained minor injuries. A police report was filed. The vehicle was towed to an authorized dealer collision center. There was a recall associated with the federal safety agency campaign id number 11v308000 (air bags: side/window) and the contact planned to have the vehicle repaired under the recall remedy. The manufacturer was notified of the failure. The approximate failure mileage was 2,000. Updated 07/20/11

Service bulletins that may apply

Related recalls

Air bags: side/windowReported June 3, 2011 · 47,401 vehicles affected
What is wrong
General motors is recalling certain model year 2011 cadillac srx passenger vehicles for failing to conform to the requirements of federal motor vehicle safety standard no 208, "occupant crash protection." the airbags are programmed to turn off the right side roof-rail airbag if the passenger sensing system determines that the right front passenger seat is unoccupied.
Risk
The right rear occupant may not be protected and suffer injuries in certain frontal and side crashes.
Remedy
Gm dealers will reprogram the sensing and diagnostic module free of charge. The safety recall is expected to begin on or about june 17, 2011. Owners may contact cadillac at 1‑866‑982‑2339 and at the owner center at www.gmownercenter.com .

Recall number 11V308000 · Recall details

Questions about the 2011 Cadillac SRX no deployment

Is airbags did not deploy in a crash a common problem on the 2011 Cadillac SRX?

9 of 447 owner complaints about the 2011 Cadillac SRX (2%) mention airbags did not deploy in a crash. The model year with the most reports is 2011.

Is there a recall or service bulletin for this on the 2011 Cadillac SRX?

There is 1 recall and 3 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2011 Cadillac SRX

Headlights 200Check engine light 14Water leak 13Stalling 11ABS 10Hesitation 10Loss of power 7Brake failure 5

All model years of the Cadillac SRX

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