2011 Cadillac SRX: check engine light

Filed Jun 17, 2024 · Brakes · 64,000 miles · TX

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, and attempting to stop at a stop sign, the brake pedal went all the way to the floorboard. The check engine warning light was illuminated. The contact stated that the vehicle was previously repaired at the local dealer; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 64,000.

Filed Jan 25, 2024 · Engine · NY

We bought a 2011 Cadillac SRX from Carvana April 4th of 2022 later that same year in October 22 the engine lights came on and I had to replace the water pump and the belt twice. I call them in October and the rep said it is what is. Now in January 2023 I need a new engine. I took it to 2 different repair shops, and they said same the same thing I need a new engine. So, I took it to the Cadillac dealership to make sure and they told me that this car has never been service in a very long time. Dealership said he never saw anything like this, and dealership also said this car had problems before it got to me, I have been going back and forth with Carvana with no end sight. I have all the records of the services that has been done since we had it. Claimed loss: $15,453 Desired outcome: Carvana needs to pay bridgeCrest financial the money we borrowed from them. They can pick up this junk car that don't work. Needs an engine It didn't pass inspection. It's been in my garage ever since

Filed Oct 11, 2023 · Suspension · 77,500 miles · MD

The contact owns a 2011 Cadillac SRX. The contact received notification of the federal safety agency Campaign Number: 21V473000 (Suspension), and the vehicle was taken in for repair. The contact stated that upon leaving the dealer and driving at an undisclosed speed, an unknown malfunction indicator light was illuminated and a "Service Rear Axle" message was displayed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to the federal safety agency Campaign Number 21V473000 (Suspension), which had previously been repaired. The manufacturer was not notified of the failure. The failure mileage was 77,500.

Filed May 12, 2022 · Acceleration, Electrical · 204,875 miles · OK

The contact owns a 2011 Cadillac SRX. The contact stated that the rear axle, suspension, park assist, and stability tract control warning indictor lights were illuminated. The contact stated that while driving, the vehicle fishtailed. The contact called the local dealer. A multi-point inspection was provided by the dealer, who informed contact that the power steering and transmission lines were leaking. Additionally, a fuse was missing, the malfunction light illuminated and the vehicle failed to accelerate. The vehicle was repaired. The contact stated that while driving, the vehicle failed to accelerate. The check engine, ABS, traction control and an unknown warning light illuminated. The contact stated the failure was related to the federal safety agency Campaign Number 21V473000 (Suspension). The manufacturer was contacted and referred the contact to the local dealer however, no additional assistance was provided. The failure mileage was 204,875.

Filed Dec 15, 2021 · Engine · OH

Senator sherrod brown writes in behalf of constituent regarding their 2011 cadillac srx. Constituent stated that their check engine light was illuminated on vehicle. The consumer stated the dealership turned off the failure codes just before selling the vehicle. The vehicle was found to need at least $6,000.00 worth of repairs, shortly after being purschased. The rear axle and emissions were point of failures.

Filed Nov 12, 2021 · Engine · TX

Engine timing chain had stretched and jumped a notch on the sprocket, which caused the check engine light to come on, and that's the only reason I knew there was an issue. If I had kept driving it and it jumped another notch, it would have stalled, making the vehicle hard to control. I've read numerous other owners have had the same issue with this vehicle.

Filed Sep 22, 2021 · Transmission · TN

2011 cadillac srx. Consumer writes in regards to gm safety recall. The consumer stated the vehicle shut off while being on multiple occasions. On the third day of owning the vehicle, it began rolling backwards while the driver was applying the brake pedal. There was a recall on the vehicle, but the parts were not available. The check engine light was illuminated.

Filed Sep 8, 2021 · Electrical, Suspension · 130,000 miles · LA

The contact owns a 2011 Cadillac SRX. The contact received notification of the federal safety agency Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact stated that during an oil change, the independent mechanic informed her that there was a malfunction indicator lamp (MIL) warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Filed Aug 13, 2021 · Suspension · 105,000 miles · CA

The contact owns a 2011 Cadillac SRX. The contact stated while driving at an undisclosed speed, the vehicle started shuddering with the "Service Stability Trak" message on the instrument panel. The check engine warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred while driving with an abnormal sound coming from the rear of the vehicle whenever the accelerator pedal was depressed. The contact received notification of the federal safety agency Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 105,000. VIN tool confirms parts not available

Filed Jul 11, 2021 · Steering, Suspension · OK

a few months ago I started noticing a loud noise coming from the rear of my vehicle. Then my Service Traction Control light, Service Stabilitrak light, Service Rear Axle light, the Stabilitrak malfunction indicator lamp all come on my display screen. I took my tires to have them rotated and the rear tires were unevenly worn I was told. The other thing that is happening is that my steering wheel does not stay going straight, it veers off to the right.

Filed Oct 1, 2018 · Engine · 100,300 miles · LA

Tl* the contact owns a 2011 cadillac srx. The contact stated that the check engine indicator illuminated. It was discovered that the timing belt was stretching and could prevent the vehicle from being operable. The dealer (gerry lane cadillac, 10945 reiger rd, baton rouge, la 70809, (225) 341-3066) stated that they were unaware of the failure and offered a 15% discount towards the repair that cost over $1,800. The manufacturer stated that as long as it was not a safety issue they were not going to recall the vehicle. The manufacturer did not offer to assist with the repair cost. The failure mileage was 100,300.

Filed Jan 25, 2018 · Acceleration, Driver assistance · 105,000 miles · NC

This winter it was freezing, my 2011 srx cadillac displayed a "reduced engine power" message, and I couldn't go over about 5 miles per hour. I had to pull over and stop the car. After a short time, I restarted the engine and had power back. I took the car to the cadillac dealership with the check engine light on. They said it was my throttle body sensor. The cost came to $603. I was the second car out of four within a one week time frame that had to get this problem fixed. Cadillac did a recall for this same problem on its other vehicles but not the srx.