2015 Cadillac SRX: check engine light

Filed Aug 13, 2025 · Electrical, Engine · MD · crash

Elsie Fletcher MD OAG Consumer Protection Division 301 386 6210 Regarding notice received dated 5/7/2025 of case closing 5/28/205: Requesting reopening of [XXX]. Please find attached requested documentation of "Ourisman" brand GM auto repair facilities "Chevrolet of Bowie" and "Chevrolet of Marlow Heights". These new, used, and certified pre-owned car dealerships are providing lock-smithing, auto repair services, advertising check engine light services for GM models unidentified or unavailable by JD Power and the N.A.D.A (National Automobile Dealers Association) for trade-in pricing. This results in: 1) Refurbished, aftermarket automobile repair parts resold by AutoZone, Advance Auto Parts, and Rock Auto of suspect year compatibility and road worthiness. 2) Failing MDOT safety protocols required for state inspection and VEIP compliance, out-of-state registrars can purchase vehicles in VA with GI-Bill accessibility or other states with industry related, company affiliations which are either unsafe or able to be resold in ancillary used car markets. The concerned two vehicles 2012 Chevy Malibu LT (title to myself) and 2015 Cadillac SRX (sold by Cadillac of Greenbelt MD, now Honda of Greenbelt MD and upselling of new Cadillac marketed to Cadillac registrant Janice Thom-Collins by Jim Coleman's of Silver Spring MD) The lack of oversight and reduced scrutiny of 3rd-party dealerships and resellers creates an environment profitable to price gouging, tempting to criminal misrepresentation of mechanic services, and increased concern to NTSHA purview: [XXX] [XXX] p2 cites a merger of USAA with Nevada Credit Union. A 2012 Suzuki Kizashi was sold as well as 2012 Chevy Malibu from a VA dealership with electrical fire hazards uncorrected. Sport Chevrolet Company, LLC of Silver Spring offered $100 to trade in valued at $1,500. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 21, 2025 · Acceleration, Brakes · CA

2015 Cadillac SRX with 87,397 has a failed Electronic Brake Control Module (EBCM) or ABS module. It can be made available for inspection upon request. Alexander Cadillac of Oxnard refuses to repair it stating a replacement part is no longer available (it can be repaired by a specialty repair company). They cite liability by using after market or repaired parts. Without a functioning EBCM - ABS,power steering and traction control do not work which puts me and others at risk. Worse, the failed EBCM is now causing the car to go into "limp mode", which cuts power to the engine and prevent acceleration. When making a turn onto a street, it suddenly went into limp mode and I was almost hit by an approaching semi-truck. The problem was identified by Alexander of Oxnard service center - but they refuse to make any effort to remedy the problem. There are multiple blogs on the internet citing similar systemic issues with the EBCM that is no longer manufactured but can be repaired by a specialty shop. Lights on the dash first started to appear in September 2024. Lights include ABS, Brake and traction control / stability light. New lights started to appear in June 2025 including Check Engine, headlamp and auto-parking symbols. Alexander Cadillac of Oxnard cites that the EBCM is drawing too much current and causing issues to other systems on the car - a cascading effect. I am very afraid to drive the car and fear that it will lose power when needed, stall or the brakes will lock up.

Filed Jul 17, 2025 · MA · fire

My vehicle caught fire while driving it. There was no warning…no engine lights on, no smoking engine. The fire seemed to start behind the dashboard of the passenger side. Less than 5 minutes and the car was completely engulfed in flames. My insurance company said there was too much damage to tell me what caused the fire.

Filed Jun 13, 2025 · Brakes, Engine · MD

Vehicle lurches from 0-20mph since purchase of vehicle from Greenbelt Caddillac. Vehicle only serviced there until no longer in business. Shifter linkage cable issue assumed. Parking brake disengages prior to switch depress. In automatic mode, when switched to manual, shifter does not highlight that it is engaged in shifter box. Dashboard shows change in transmission function. Camshaft Position Sensor Bank 1 code returned around 100-120k+ miles after 2 flat tires and suspension serviced by Caliber Collision. OnStar taking control of vehicle suspected of causing timing belt to skip timing supported by Chevrolet Ourisman of Bowie. Paid $800-1000 to Ourisman for service and diagnostic. Ourisman suggested engine needed to be opened to fully inspect or replaced for $6-8000. A piece of the sensor was claimed to have broken off and fallen into lower engine manifold. Vehicle would rev when stopped and putter to halt. Vehicle would start and stick in second gear up to 40mph until stopping and refusing to start. Engine replacement evaluation reconfirmed by Foreign Auto Parts of Annapolis, MD after explanation. Chevrolet of Silver Spring attempted to buy car for $100 after suspect inspection. Declined. 3 new sensors were changed manually though did not turn off the check engine light, still returning bank 1 camshaft sensor. Eventually vehicle towed to MZ Auto Repair 9500 Allentown Rd, Fort Washington. Engine swapped, battery changed and check engine light cleared. Vehicle ran for 2000-3000 miles until check engine light returned with same code Bank 1 Camshaft Position Sensor. Vehicle presumed tampered with during lifetime of use however original lurch during engagement of powertrain implicates feigned manufacturer defect or original Cadillac of Greenbelt.

Filed Jan 13, 2025 · Engine, Fuel system · FL

On Monday, August 5, 2024 when I started the vehicle and began driving to work I noticed upon startup the engine was clearly noticeably louder. It also made a strange bogging downshift type noise when idling. Upon driving, the noise seemed to go in and out but once reaching approximately 40mph the noise got noticeably loud again and the vehicle seemed as though it was having gear shifting issues. I had the transmission fluid flushed and filled costing me $300. This seemed to help but very little.I did research to find recalls on the vehicle and found “Special Coverage 18029, Reference # N172115200”, which is an Inoperative Purge Solenoid. THIS IS A DEFECTIVE PART INSTALLED BY MANUFACTURER. I was unsure if this was the issue with the vehicle however doing research it was very possible. I contacted GM more than once and was stonewalled. All they said was to contact my local Cadillac Dealership to have the issue diagnosed and repaired at my cost. They offered no resolution although it’s a defectively installed part by GM at the factory. Engine light came on for the first time Thursday, 01/09/‘25. I used the diagnostic computer tool from AutoZone and the printed results showed it was in fact the Engine Variable Valve Timing Solenoid and Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor A “Code P0016”. The vehicle has been dangerous to drive nearly stalling out or unable to shift smoothly nearly causing an accident several times, as well as loud and giving off dangerous noxious fumes. GMs refusal to fix the vehicle due to their negligence in factory installing a defective and faulty part, as well as the rear passenger side Tire Pressure Sensor Monitor (TPSM) shows the unconcern for their customers safety and satisfaction with their product and underscores that seemingly their only concern is their own monetary profits and refusal to amend and resolve dangerous mechanical issues caused by their own doing.

Filed Jun 20, 2023 · Electrical, Engine · 49,089 miles · CA

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the infotainment screen was inoperable. The vehicle was taken to an independent mechanic, who diagnosed that the front catalytic converter needed to be replaced. The independent mechanic replaced the front catalytic converter. The vehicle was then taken to the dealer, where the infotainment screen was replaced. The contact stated that the independent mechanic had previously replaced the rear catalytic converter. The manufacturer was not made aware of the failure. The failure mileage was 49,089.

Filed May 5, 2023 · Brakes, Engine · 100,000 miles · FL

The contact owns a 2015 Cadillac SRX. The contact stated while driving 40-45 MPH, the tachometer went down to 0. Additionally, the check engine warning light and the ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the catalytic convertor, ABS module, and the suspension needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Filed Nov 5, 2021 · Suspension · 54,000 miles · NC

The contact owns a 2015 Cadillac SRX. The contact initially received a notification for the federal safety agency Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. After receiving the letter, the contact noticed that abnormal rattling noise was coming from the vehicle with the service engine warning light illuminated. The contact then received a second notice for the recall that stated that parts were now available. The dealer had been notified about the recall; however, the contact was informed that the parts were still not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 54,000.

Filed Sep 6, 2021 · Suspension · NC

I have been having issues with my vehicle stalling and trembling. The Stabilitrak message, check engine light, and service traction control message has turned on a couple times when starting the car. On Aug 9th, I received a letter in the mail stating that my car has a safety recall. The same day I called the Cadillac dealership where I bought the car and scheduled an appt to check these issues and advised about the recall letter I received. The dealership scheduled an appt on Aug 31st. On the 31st, I dropped the car off and left it there for two days. On sept 2ns, I called to check on the status of my car, when the service assistant advised that they did not have the part and have to order it and they do not know when they are going to receive it. Nothing was done to my vehicle. I asked if I can leave my car at service and get a loaner and they said they were not lending out any vehicles due to the pandemic. I live 1hour from the dealership. I have been driving for almost a month around with a vehicle that's not safe. The recall letter clearly states that if this vehicle is driven , it can result in a crash. It also states that the parts to repair the vehicle are not currently available. I am not sure what to do or who to contact in this matter as I do not have another vehicle I can rely on. Please advise.

Filed Jul 20, 2020 · Engine, Transmission · PA

Engine light appeared on and off. Vehicle was taken to the mechanoc for diagnostic. Codes appeared for timing chains and camshaft. Also z

Filed Apr 28, 2017 · Driver assistance, Engine · 32,000 miles · TX

While driving on the highway, the stabilitrak and check engine warning indicator lights come on. Next a warning reads, "engine running at reduced power" and the car slows down. When I cut the car off and restart, the warning indicator lights reset and the car will drive normal.