2013 Cadillac SRX: engine stalls while driving

Filed Oct 4, 2021 · Suspension · 198,000 miles · PA

The contact owns a 2013 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle stalled. While driving the vehicle swayed. The engine power reduced message was displayed. The contact received notification of the federal safety agency campaign number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 198,000. VIN tool confirms parts not available.

Filed Sep 28, 2021 · Wheels · PA

I received a notice 21V473 from the federal safety agency, via an email and a written letter nearly 90 days ago. GM dealers are stating they do not have the parts to repair this safety recall notice. How long do owners of these UNSAFE vehicles have to wait for these parts to be manufactured? the federal safety agency should be imposing some kind of DAILY fines on GM for these delay tactics. Am I suppose to not drive this vehicle because it is not safe to be on the road? GM is just stalling and using this delay tactic because they know this is going to cost them millions of dollars to correct these flaws. The owners of these vehicles are being punished by not making these repairs in a timely manner. the federal safety agency should put the pressure on GM to correct this malfunction in a more rapid manner by fining GM on a daily basis then maybe they will move off their duffs!

Filed May 20, 2020 · Engine · 80,000 miles · IL

My car had been stalling, or "jerking" when a accelerating for a week or so before the following incident, but due to the shelter in place ordinance, l put off taking it to a mechanic. However, my car finally shut off at a stop light, causing a distracted driver to nearly rear end me. A friendly driver assisted me with pushing it (traveling north on mannheim rd in hillside) to an amoco station. I called onstar initially to get it towed, but since my father is a retired mechanic, l called him. He was able to start it and drove it to their home just a couple miles from that location. He checked with a fellow/working mechanic and he thought the problem was a air flow sensor. That part was replaced a couple days later. I drove the car to run several errands and as l was leaving the grocery store on st. Charles rd in berkeley, headed east, the same thing happened. Again, my father met me at the location, got it to start and drove it to a working mechanic. After placing it on a machine for review, the mechanic stated that it appeared to be the catalytic converter as he didn't see anything else wrong. I was checking online for pricing before agreeing to repairs only to discover that there was a recall on the same make/model for hesitation in acceleration, due to the catalytic converter. Now, I'm wondering if there's a faulty converter issue on my end, and I'd like this to be investigated.

Filed Nov 14, 2016 · Acceleration · 72,341 miles · AL

Tl* the contact owns a 2013 cadillac srx. While driving approximately 65 MPH, the vehicle surged forward and stalled. The speedometer reflected 140 MPH, when the vehicle was only traveling 65 MPH. All the warning indicators flashed on the instrument panel. The vehicle was pulled over to the side of the road. The vehicle was towed to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The vehicle was kept at the dealer for two months before being taken to the contact's residence. The manufacturer was notified of the failure. The approximate failure mileage was 72,341. ..updated 09/25/17 *bf mechanical issue with the vehicle: transmission lagging, and revving inadvertently. Speedometer continues to show incorrect traveling speeds since the vehicle was purchased. Inadvertent acceleration of the engine, the speedometer reads that it is traveling at 160 miles an hour when traveling at approximately 70 miles and hour on the highway. Speedometer gage does not reset and vehicle accelerates causing the transmission to lag in its acceleration response time. Back up gallery camera error warning codes. Gas gage shows empty almost empty by the gas tank is full. Rmp show 0 RPM while the vehicle is in motion. Updated 9/5/18

Filed Jul 31, 2015 · Electrical, Fuel system · 5,000 miles · KY

Since purchased new, this car has been involved in a number of recalls that have/have not been announced. The first incident occured 3 months after purchase--at slow speeds, the vehicle made a noise similar to that of worn brake pads/rotor at slow speeds. Upon my personal inspection, the blue lug nuts were less than hand tight on drivers front and passenger rear--the car was taken to dealership for first oil change and to inspect this defect--they stated that this vehicle was not part of the lug nut recall that was previously issued on other srx models.I stated concern of the integrity of the wheel studs since they were likely stressed while driving with loose nuts, along with potential uneven tire wear, but the dealership did not agree. 6 months later, a recall was issued for door handles--the fix was removing and milling down parts and placing back on. 6 months later, the car would nearly stall out/have delayed response to acceleration after stopping at a stop sign--this could have cause serious injury if occured while pulling out into traffic (luckily never the case)-- thought this was due to wife letting gas level reach low level before refilling, but found out was electronic issue in the program (recalled and fixed). 2 months later the car does not shift well between rapid acceleration--recieved notification of another computer issue that controls the transmission. (although a card was sent in the mail notifying of this issue, this did not show up on the federal safety agency website when searched). A true concern for the safety of my wife and 2 small children--additionally due to the nature of some of these issues, there is concern with the mechanical integrity of this vehcile in the future--stress on wheel studs, drawn out automatic shifting causing stress on the transmission.although many of these items have been "fixed" these corrections do not take into account other damge

Filed Apr 24, 2014 · Acceleration, Engine · 19,000 miles · FL

Stopped at a light. Light changed to green and pressed peddle to accelerate. Vehicle started normally into intersection and then would not continue for 5 to 7 seconds. The engine was at idle, not stalled, and would not respond to the peddle no matter what input was rendered. Been to dealer several times and even had a recorder installed, but they could find nothing wrong and returned the vehicle to us. This will eventually cause a fatality.