The headlights don’t work very well when they are dimmed. To the point that one has to use high beams all the time.
2012 Cadillac SRX: headlights failing or too dim
234 of the 417 complaints about the 2012 Cadillac SRX describe headlights failing or too dim.
- owner complaints
- 234
- of this car's complaints
- 56%
- typical repair cost reported
- $1,600
- typical mileage
- 76,000
- recalls
- 0
Headlights failing or too dim by model year
What owners say
Headlight assembly gets over heated and makes the low beam lights very dim, not safe or legal to drive at night. I've seen many many complaints for this. Not Safe!
The contact owns a 2012 Cadillac SRX. The contact stated that while driving at night, the contact became aware that the low-beam headlights had moisture inside the headlight housings. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was repaired under an unknown recall; however, the failure progressed. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Braking after hitting a pothole was a nightmare! No warning lights came on to prepare me for anything. Brake pedal went to the floor and would not work properly. Finally after getting my vehicle to stop I pulled over pumped my brakes and seemed to work after 5 tries. Toe link recall was “fixed” well not the case. After 2 recalls on the toe link I had a nice bill the cost me $1.450.00 after having to pay for this part. Still haven’t been reimbursed. Also headlights are very dim and can’t see at night!! I’ve asked multiple mechanic shops and no one has an answer for me. So have to use my high beams or else I can’t see anything at night . Very unsafe and no one can help me resolve this issue.
Low Beam Headlamps are very dim-hard to drive at night because of low visibility
The headlights are very dim It is like driving your vehicle with a flashlight as the lighting. When you turn on bright lights you can see good but your then endangering drivers going the opposite directions It is very dangerous. If you reserch this issue on the internet it is a well lnown problem. How can people drive their cars like this. I did inquire with GM and they said they did at one time reimburse owners to get headlights replaced but that offer expired Well there are people out there driving these Dangerous cars that were not notified of this. I would invite anyone to drive one of these cars and see how bad it is. It is very urgent that someone look at this problem I have seen where there have been recalls over 10 years old . I am trying to get across how DANGEROUS this cars lights are. Please someone look into this Sincerely Sue Lanford Lance Lanford I dont know if the federal safety agency can or would get the media to film the lighing on these vehicles.
My Headlights are so dim, I have to drive with high beams. It is raining in my, short circuited the trunk, will not open and my bearings have to be replaced. Sounds like a truck. Ughhhh, IMy first and last american made car.
The contact owns a 2012 Cadillac SRX. The contact stated that while driving at an undisclosed speed at night, she became aware that the headlamps were extremely dim, affecting nighttime visibility. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that condensation had become trapped in the headlamp housing, resulting in damages to the headlight housing. The contact was informed that the headlamp housings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was unknown.
The contact owns a 2012 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the headlights were extremely dim. The contact stated while driving in the dark for four hours, the headlights remained dim, and did not provide adequate illumination farther than six feet in front of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the federal safety agency Hotline. The failure mileage was approximately 112,000.
Vehicle low beam headlights are extremely dim, so dim that to see property at night, the high beam lights must be used constantly. This blinds oncoming traffic and risks a head on collision. General Motors will not replace the headlight assembly. The low beam headlight assembly interior housing is coated with a shiny reflective plastic material. Over time, the heat from the halogen bulb degrades this plastic coating, burning it off. See this YT video here at the 12:13 mark to have a very good understanding. The man disassembles the housing and shows exactly what the problem is. https://youtu.be/i7GKpCgAee0?t=733
Headlights are very dim and do not provide sufficient lighting at night. This is a known problem with this model and GM has been aware since 2010 that this is an issue. The exterior housing unit fails and allows moisture into the headlight unit and can cause dim lights and shorts. Car is unable to be driven at night without high beams on and this causes distress and blindness to other drivers. The vehicle is available for inspection. This problem has been confirmed by GM in years 2010-2016 and there is a class action suit resulting in recall in California
The front low beam headlights are very dim, due to a leakage defect in the headlight housing. (I have been told that is the reason for the defect by a Cadillac dealership) I feel that it is dangerous for me (I am 78 years old) to drive at night with this situation. There are many other complaints about this same problem as reported on The Cadillac Forum website. I don't know if there has ever been a recall concerning this issue. I purchased the auto in Aug. of 2022. It seems to me that there definitely should be a recall addressing this, with Cadillac making the necessary arrangements to fix the problem. I do not want the new recall part to be the same as the defective part, and have the issue happen again. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Service bulletins that may apply
- This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License...
- This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water...
- This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and...
- This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp...
- This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
- General motors: brake pedal does not raise after apply brakes remain applied or brake lights on unwanted
- This technical bulletin provides repair information for low beam headlamp bulb diagnosis/replacement to...
- This informational bulletin communicates GM's position on exterior lighting components ?tinted or smoked?...
Related recalls
No recalls on record for this model year.
Questions about the 2012 Cadillac SRX headlights
Is headlights failing or too dim a common problem on the 2012 Cadillac SRX?
234 of 417 owner complaints about the 2012 Cadillac SRX (56%) mention headlights failing or too dim. The model year with the most reports is 2015.
How much does it cost to fix headlights failing or too dim on the 2012 Cadillac SRX?
Owners who mentioned a price put the repair at about $1,600 (median of 31 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2012 Cadillac SRX?
There are 0 recalls and 14 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Cadillac SRX
Brake failure 12No deployment 7Water leak 7ABS 6Grinding brakes 5Stalling 5
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