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Cadillac SRX power steering loss problems

19 of the 3,266 owner complaints about the Cadillac SRX describe loss of power steering, most of them for the 2010 model year.

owner complaints
19
worst model year
2010
typical mileage
54,000
Is there a fix? There are 2 recalls for this area of the car. See below

By model year

  • 2015
    1
  • 2011
    1
  • 2010
    6
  • 2009
    1
  • 2008
    1
  • 2007
    1
  • 2005
    4
  • 2004
    4

What owners say

Filed Mar 17, 2025 · Brakes, Electrical · AR

This vehicle has had an intermittent (for a few years) issue with all of the warning lights (ABS,Stabilitrak,Parking Brake,Steering) coming on when starting. If you tried to drive it, you would have no power steering causing the vehicle difficult to handle. This would not happen every time it was started. We took the car to the local Cadillac dealership and were told nothing was wrong and it was just the system going through the electronic check system and to just not put it in gear until after the lights cleared. That actually did work sometimes. Recently, it came off and would never go off. We took it to a shop that does other work on other vehicles for me. He found that the Electronic Brake Control Module was bad. He tried to source a replacement one but found that it was discontinued with no alternate part. He did find a used one which we are waiting on to be delivered and then installed. My first concern is that if this happened when my wife was driving she could lose control of the vehicle causing an accident. My second concern is how can GM discontinue a known problem (I found multiple forums discussing this issue) part with no replacement. The vehicle is 10 years old with only 75K miles. I have read this has been an issue for quite a few years.

Filed Jul 29, 2024 · Electrical, Engine · MI

I am not a mechanic so I don’t know what All I know is what I like I experienced and when I was driving down the road, my Cadillac shut off like it had no power to it no power steering no lights no dash lights no warning lights or nothing pulled over my car will not start back up I had to have it towed when I got home and looked inside the casing around. The battery had melted with a bunch of wires and tubing that was on top of the battery completely melted everything inside.

Filed Jun 23, 2022 · Steering, Suspension · 76,000 miles · OK

The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 3 MPH, there was a failure with the transmission and loss of power steering assist. The contact stated that the vehicle stalled and was towed to an independent mechanic and diagnosed. The contact also stated that the rear axle and suspension warning lights were illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to the federal safety agency Campaign Number: 21V473000 (Suspension). The approximate failure mileage was 76,000.

Filed Aug 18, 2021 · Suspension · 67,000 miles · NC

The contact owns a 2010 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would sway from side to side with the service engine warning light illuminated. The contact also stated that an abnormal grinding sound would emit from the axle. Additionally, excessive force was needed to steer the vehicle. The contact had taken the vehicle to an independent mechanic who replaced the driveshaft; however, the power steering failure persisted without warning. The contact then received a recall notice for the federal safety agency Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact then took the vehicle to a dealer where she was then referred to another dealer; however, the contact received no response from the second dealer. The manufacturer had been notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 67,000. VIN tool confirms parts not available.

Filed Oct 4, 2018 · Engine, Steering · 125,000 miles · NE

'takata recall' when I was driving my dash, stereo and lights started to flicker and all the electrical components were not working. Then. I tried changing lanes on the interstate to exit but lost power steering. It was very dangerous at those high speed!. I was able to pull off before my car completely died.. It took a while for it to turn back on but once it did the car was not working properly, such as the temp and gas gauge, traction control was not working and light was lit on dash. Power steering wasn't working, and the transmission was shifting weird. I took it in to the gm dealership and was told it was the 'ECM that went bad' and it wasn't communicating with the rest of the vehicle properly. It was about 900$ in total with the towing and 'diagnose and fix'. It was fixed but exactly 6 months later it happened again while driving, I had to pull over. Went back and had to pay like 400$ more to get it 'fixed' again and that only lasted 1 month. So now we took it to the cadillac dealership and they looked at it and coukdnt tell me why it was happing other then they think it was the 'ECM replacement that were bad'. So now I will have to pay 950$ for that stealership for the diagnosis and to replace the ECM. With them they said they had a lifetime warranty on parts and labor with is why we went there. But still all that money paid for a default of cadillac. They need to recall it.

Filed Jul 14, 2017 · Electrical, Fuel system · 54,000 miles · MD

I drove the vehicle, parked, and I noticed the engine fan didnt turn off in a reasonable amount of time after parked (over 2 hours). I drove to the dealer only for them to refuse to run a simple diagnostic. Was driving and vehicle being accelerating even after I completely removed me feet; I also looked down witnessed the pedal modulating itself in and out, shortly followed by an abrupt braking incident. I was just able to restart and pull over to emergency stop. I hadnt gotten far from the dealer, so after two hours of waiting for a tow truck, I attempted to drive the truck back to the dealer only to have the same violent braking but this time also followed by a sporadic loss of power steering. I was able to creep the vehicle back to the dealer and control any losses of control, it felt like the vehicle was having a seizure. Please investigate my stall, unintended braking, power steering loss, and fan (I imagine this could be a fire issue as well). Thank you

Filed May 15, 2017 · Steering · 140,867 miles · IN

Loss of power steering while driving. Hard turning.

Filed Mar 13, 2017 · Brakes, Steering · 99,000 miles · MI

Tl* the contact owns a 2007 cadillac srx. While driving 50 MPH, the vehicle lost power and would not accelerate. In addition, the power steering was difficult to control and the anti-lock brakes would lock when applying the brakes. The vehicle was towed to a dealer for diagnostic testing. The failure mileage was 99,000.

Filed May 4, 2015 · Transmission · 63,260 miles · GA · 1 injury

Tl* the contact owns a 2010 cadillac srx. While driving approximately 45 MPH, there was a loss of power steering without warning. In addition, when the accelerator pedal was engaged the vehicle failed to respond. The contact sustained injuries to the shoulder and neck due to the excessive force applied to the steering wheel however, no medical attention was required. The vehicle was towed to the dealer where it was diagnosed that the gear shift failed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,260.

Filed Feb 11, 2015 · Acceleration, Electrical · 16,600 miles · FL

Car rapidly speed up at full and little time after that heard loud noise in back as driving .today took to mechanic and didn't even get power starting up and then speed up again at full stop and started smoking to. Said power steering went out thought it was that got almost home problem still occurred so did some research and found this recall .

Related recalls

Steering: hydraulic power assist: power steering fluidReported September 30, 2010 · 3,459 vehicles affected
What is wrong
General motors is recalling certain model year 2010 cadillac srx vehicles equipped with 2.8l gas engines (lau) or 3.0l gas engines (lf1). Some of these vehicles have a condition in which processing of the crimp during manufacture of the power steering pressure line may have damaged the line. If the line was damaged, a power steering fluid leak may develop. If there is a sufficient amount of fluid loss, the driver will hear noise from the power steering pump and increased effort may be required for steering.
Risk
If power steering fluid sprays onto hot engine parts, an engine compartment fire could occur.
Remedy
Dealers will inspect and if necessary replace the power steering line free of charge. The safety recall began on november 12, 2010. Owners may contact cadillac at 1‑866‑982‑2339.

Recall number 10V450000 · Recall details

Steering: linkagesReported June 9, 2004 · 41,928 vehicles affected
What is wrong
On certain passenger vehicles involved in this campaign, the lower control arm ball stud nut/washer assemblies with washers were made of the wrong material. The washers may fracture and become loose or fall away from the vehicle, reducing clamp load. Separation of the control arm ball stud and steering knuckle, due to disengagement of the tapered attachment and retaining nut, is possible.
Risk
If the control arm separates from the knuckle, the affected corner of the vehicle will drop and the control arm would be forced downward, contacting the wheel. The affected wheel could tilt outward and create a dragging action that would tend to slow the vehicle and create a tendency for the vehicle to turn in the direction of the affected wheel. In extreme situations, the affected wheel assembly could separate from the vehicle. Separation of the wheel assembly would also sever that wheel;s hydraulic brake hose and result in diminished braking performance of the vehicle, which could result in a crash.
Remedy
Dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the rear lower control arms on the xlr and corvette. If the torque is not at specification, the dealers will replace the ball stud, the knuckle, and the nut. If the torque is at specification, the dealers will replace the nut/washer assembly only. The recall will begin on august 25, 2004. Owners should contact cadillac at 1‑866‑982‑2339 or chevrolet at 1‑800‑630‑2438.

Recall number 04V273000 · Recall details

Questions about the Cadillac SRX power steering loss

Which Cadillac SRX years have loss of power steering problems?

The model years with the most reports are 2010 (6 complaints), 2004 (4 complaints) and 2005 (4 complaints).

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