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2010-2016 Cadillac SRX and Saab 9-4X recall: rear

General Motors, LLC reported this safety recall on June 24, 2021. It covers about 380,498 vehicles.

vehicles affected
380,498
reported
Jun 24, 2021
owners notified
Oct 25, 2021
related complaints
233

Suspension: rear

What is wrong
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1‑800‑333‑4223. GM's number for this recall is N212340980.

Recall number 21V473000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 233 complaints about suspension problems.

2013 Cadillac SRX2014 Cadillac SRX2015 Cadillac SRX2016 Cadillac SRX2011 Saab 9-4X2012 Saab 9-4X

Questions about recall 21V473000

Is there a recall on the 2010-2016 Cadillac SRX and Saab 9-4X rear?

Yes. Recall 21V473000, reported on June 24, 2021, covers about 380,498 vehicles.

What is the fix for recall 21V473000?

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1‑800‑333‑4223. GM's number for this recall is N212340980.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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