Cadillac SRX water leak problems

Filed Mar 30, 2025 · WI · 2 injuries

Recently the liftgate has closed unexpectedly several times while items were being unloaded/loaded from the rear of the vehicle. This caused the user to be struck by the liftgate. Someone smaller or weaker, such as a child could potentially be trapped and injured since the blockage detect function apparently fails at the same time. It has also opened on it's own while the operator was away from the vehicle and out of range of the key fob. Apparently, this is a common issue with the panoramic roof in many Cadillac models leaking water into the rear storage area of the vehicle. The control module becomes immersed in water and begins to perform unreliably, eventually failing complete as it becomes more wet. No warning tones or lamps are activated

Filed May 28, 2023 · Body, Electrical · MI

The sunroof drain tubes become plugged and if you can actually find someone to fix the error, its horribly expensive. Water enters the vehicle, causing mold on the back seat floors. This issue has also shorted out my trunk release consistent with other individuals reports and when manually released, via the inside hidden panel, it sparks, which is dangerous and shouldnt happen. After a heavy rain, entering the vehicle sounds like a waterfall all around you from inside. I have to constantly keep moisture absorbers inside of my vehicle in a futile attempt to solve the issue.

Filed Oct 24, 2022 · Lights · OH

The headlights are bad. Water gets in. A class action suit dismissed this defect that was also in previous years. This should be a recall. We are going to have to replace the headlights on our car because we can barely see at night.

Filed Oct 22, 2022 · Electrical · CA

brought car to shop and after 3 months trying to figure out problem gave up. I towed it to dealership and after another month finally said car proved to be a mystery but extensive damage due to water leakin the rear shorting out entertainment module.

Filed Mar 31, 2022 · PA

I bought a 2012cadillac about a month agoand was told by the dealer that there was no recalls on this car,but when i personally ran the vin number,it says this car has been recalled and I need to stop driving it because it's dangerous for me to be driving it because it could cause me to crash.this dealer ship also,grossly overcharged me, charging me "several thousand dollars more than the actual listed price".This car also floods my driver side and passenger side floors eachtime it rains.The water is coming in via my sunroof,which is causing my car to smell, and consequently gonna rot out my floor, and perhaps damage my electrical system and god only knows what other damage this water is doing to the integrity of my car.The dealer had me take my car to his mechanic who told me the problem was fixed which was a lie, because two days after he allegedly fixed the water problem, it rained and when i got in my car to go to an appointment... my floors were flooded with water again. The dealer who I bought the car from-"Arrow Motors",told me to take it back to his mechanic. between this leaking sunroof, and the recall i just found out about...I am really upset that this dealer sold me this car that is clearly defective and very unsafe and charged me $17,000. I feel like this guy lied to me and took advantage of me, I asked him several times if there was a recall on this car and he looked me in the eyes and said NO.I also asked him if there was anything wrong with this car and again he looked me in the eyes and said No.He had to have known about the recall,and about the problem with the sunroof leaking water inside the car. I only had this car for a month and spent all my money to buy it, but with the current issues, I feel it's not safe for me drive, and poses a serious risk to others too.P.S. Is there anyway I can get my money back,or sue them?

Filed Dec 27, 2021 · Electrical, Seats · TX · fire

VEHICLE FIRE & MOLD. My 2013 Cadillac SRX had water leaking in/draining incorrectly from the sunroof, which in return pooled water in the front and rear of my vehicle. This water caused my trunk to COMPLETELY stop operating (water pooled at trunk latch/rusted), as well as water to saturate the electrical components near the front of my car and a FIRE TO ITNITE WHILE I WAS DRIVING THE VEHICLE! Fire truck responded, pooled water found, mold also found because of previously unknown pooled water, and insurance totaled vehicle. SO SCARY! SO DISAPOINTED! THIS LEAKING WATER ISSUE HAS BEEN REPORTED ON MANY FORUMS FOR THE SAME CADILLAC MAKE AND MODEL AND IT THREATENED MY LIFE. The sun roof draining tubes MUST BE RECALLED. I’m now out of a vehicle because of it and just grateful I was able to exit my vehicle as it filled with smoke.

Filed Dec 21, 2021 · Lights · IL

The headlights are damaged from normal use. the lights leak water which shorts out the light ballast , the repair requires removal of the front facia of the car which is a $400 repair. the interior lens of the light is heat damaged which dims the headlight. Gm wants 1300 for each headlight plus labor. Apparently the enginers at cadillac did not know how to build a headlight, so them made temporary headlights from the factory. still waiting for permant headlights. Bill

Filed Aug 17, 2021 · Lights · CA

Water gets into the headlight assembly causing the lights to dim and create a safety hazard, Caddilac knows of this problem but did not issue a recall only a reimbursement offer that has expired.

Filed Jun 3, 2021 · MI

This Vehicle has a design flaw with sunroof which leaks water into the car from floor board passenger side. Sunroof Drain lines undersized even for a standard sized sunroof. As of result of this, the drain lines, at best are barely adequate for light rain and intense rain cloggs and rain enters the car. I have taken to dealer twice paid $651.00 repair and not fixed. Dealer should have correct information to repair the drain issue. Cadillac of Novi, Service Manager will not return phone calls. Very Poor service for a Luxury product.

Filed Sep 23, 2020 · Airbags · 200,000 miles · FL

When it rains water leaks from the top of the vehicle and leaks inside the car through a plastic piece that says air bag and in the rear water leaks in and fills up where the jack is located and I'm afraid that the airbag will not work properly with the water leaking into it when it rains or I go through the car wash. Also the rear axle mount is broke and it cause the vehicle to make a lot of noise and I'm hoping the rear end doesn't come off while I'm driving because it will definitely cause a wreck.