I have taken my car to 3 different dealerships. Plus a transmission shop due to the vehicle do a jerk after it get hot sometimes. I was told the codes that were given to me that I needed a new transmission. I took it the vehicle to a GMC dealership first and was told my car was Cadilliac made and to take it to Cadillac dealership. So I drove 45 minutes to the dealership and paid another diagnostic fee and told it was old codes and they cleared those out . I came back two weeks later with this same issue. Since no one can tell me the issues with my vehicle I'm very concern about this jerk that the car does. it feels like when I go to stop the back of the car still wants to keep going. And each dealership states there's nothing wrong with my brakes or rotors. Please help me.
Cadillac SRX jerking problems
59 of the 3,266 owner complaints about the Cadillac SRX describe jerking or lurching, most of them for the 2014 model year.
- owner complaints
- 59
- worst model year
- 2014
- typical repair cost reported
- $2,700
- typical mileage
- 72,500
By model year
Often reported together
Transmission failure 5Knocking 4Stalling 3Slipping 3Hesitation 3Check engine light 3Sudden acceleration 2Shudder 2
Trouble codes mentioned
P2122 1
What owners say
Transmission is slipping/jerking when stopping and then when accelerating again. Multiple other owners have reported this same issue.
At lower speeds, especially after coasting, my car will lag for a few seconds before jerking forward. Also today I was coasting going about 25 mph and tried to accelerate and I pushed the pedal down and it wasn’t doing anything for several seconds then decided to start speeding up. No warning lights have come on. This has been happening for a bit but today was the first time I was concerned for my safety as I was out on a major highway
My car was parked and in the park gear it was left running I went to get in the car to turn it off to stay awhile where I was at I got one leg in the car and reached over to push the button to turn it off and it lurched backwards and rolled over me and almost cut my leg off it kept rolling another good 200 ft or more before it stopped and it was still in the park position I read where there's a recall on the transmission on this car but I was injured very badly in this incident I do not know what happened because the car was in park and should not have rolled when I turned it off but it did and rolled over me and knock me down and cut my legs severely
Vehicle lurches from 0-20mph since purchase of vehicle from Greenbelt Caddillac. Vehicle only serviced there until no longer in business. Shifter linkage cable issue assumed. Parking brake disengages prior to switch depress. In automatic mode, when switched to manual, shifter does not highlight that it is engaged in shifter box. Dashboard shows change in transmission function. Camshaft Position Sensor Bank 1 code returned around 100-120k+ miles after 2 flat tires and suspension serviced by Caliber Collision. OnStar taking control of vehicle suspected of causing timing belt to skip timing supported by Chevrolet Ourisman of Bowie. Paid $800-1000 to Ourisman for service and diagnostic. Ourisman suggested engine needed to be opened to fully inspect or replaced for $6-8000. A piece of the sensor was claimed to have broken off and fallen into lower engine manifold. Vehicle would rev when stopped and putter to halt. Vehicle would start and stick in second gear up to 40mph until stopping and refusing to start. Engine replacement evaluation reconfirmed by Foreign Auto Parts of Annapolis, MD after explanation. Chevrolet of Silver Spring attempted to buy car for $100 after suspect inspection. Declined. 3 new sensors were changed manually though did not turn off the check engine light, still returning bank 1 camshaft sensor. Eventually vehicle towed to MZ Auto Repair 9500 Allentown Rd, Fort Washington. Engine swapped, battery changed and check engine light cleared. Vehicle ran for 2000-3000 miles until check engine light returned with same code Bank 1 Camshaft Position Sensor. Vehicle presumed tampered with during lifetime of use however original lurch during engagement of powertrain implicates feigned manufacturer defect or original Cadillac of Greenbelt.
Two incidents of the same failure, although a few years apart. Vehicle placed in "Park" (foot on the brake, which is necessary in order to shift into P); when brake pedal released, vehicle suddenly revs and lurches forward. First time, in garage, and so minor damage except to items in garage; second time 3/7/2025, totaled this vehicle plus major damage to another vehicle.
Vehicle has dangerous and life threatening transmission problem that has cause me to lose control of my vehicle. Problem with jerking and cutting off started approximately in 2022 with 2 visits to shop for repair. In May 2023 until 2024, vehicle has been in repair shop for repairing including replacing transmission with a rebuilt transmission. Repair shop said vehicle is still u nsafe and may need to replace tranmission computer . Repairs has already caused me almost $20,000.
The automatic trunk does not work. I'm unable to open and/or use my trunk. Moon roof does not open Airbag light is on Vehicle jerks very hard while operating in drive
The contact owns a 2011 Cadillac SRX. The contact stated while driving 40 MPH, the traction control and stabili-trak warning lights were illuminated. Additionally, the vehicle was jerking intermittently. The vehicle was taken to the dealer, where it was diagnosed that the rod bearing needed to be replaced. The part was replaced on two different occasions; however, the failure reoccurred. Additionally, the contact stated that the headlight film clear coating was worn out and was clouding the visibility of the bulbs. The vehicle was taken to the dealer where it was diagnosed that the headlights needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 96,000.
The contact owns a 2015 Cadillac SRX. The contact stated while driving 30 MPH, his wife noticed that the vehicle was jerking. The contact noticed that tread on both rear tires was worn. The vehicle was taken to the dealer and the dealer stated the vehicle was already repaired under the federal safety agency Campaign Number: 21V473000 (Suspension). The manufacturer was contacted and stated that the dealer needed to repair the vehicle. The vehicle was taken back to the dealer and an alignment was performed; however, the failure persisted. The failure mileage was 70,384.
Related recalls
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2013 Cadillac SRX vehicles manufactured May 29, 2012, through June 26, 2013, and equipped with 3.6L engines. In the affected vehicles, in certain driving situations, there may be a three to four second lag in acceleration due to the transmission control module (TCM) programming.
- Risk
- A three to four second lag in acceleration may increase the risk of crash.
- Remedy
- GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1‑800‑458‑8006. General Motors' number for this recall is 14132.
Recall number 14V212000 · Recall details
Power train: automatic transmission
- What is wrong
- General motors (gm) is recalling certain model year 2010-2011 cadillac srx vehicles manufactured from october 26, 2008, through june 23, 2011, for failing to comply with the requirements of federal motor vehicle safety standard number 114, theft protection. these vehicles may have a transmission shift cable that was improperly installed and may come out of the transmission bracket.
- Risk
- The driver may be unable to shift the transmission out of gear, resulting in no motion or the shifter may inaccurately indicate that the transmission is in park when it is not, allowing the vehicle to roll away and cause a possible crash.
- Remedy
- Gm will notify owners, and dealers will ensure that the transmission shift cable is properly routed and seated in the transmission cable bracket. This service will be performed free of charge. The safety recall is expected to begin during january 2012. Owners may contact cadillac at 1‑866‑982‑2339.
Recall number 11V595000 · Recall details
Power train: automatic transmission
- What is wrong
- Gm is recalling 17,301 my 2004 cadillac srx vehicles equipped with an automatic transmission. Some of these vehicles have a condition in which the transmission shift lever can be moved from the "park" position with the ignition "on" and without the operator depressing the brake pedal or, in some cases, the shifter can be moved from the "park" position with the ignition turned off.
- Risk
- If the vehicle is parked or parked on a slope, this condition could allow the vehicle to roll increasing the risk of a crash.
- Remedy
- Dealers will replace the pawl stopper and a bushing within the shifter assembly free of charge. The recall began on december 3, 2008. Owners may contact cadillac at 1‑800‑982‑2339 or through their website at http://www.gmownercenter.com .
Recall number 08V527000 · Recall details
Power train: axle assembly: axle shaft: seal
- What is wrong
- On certain passenger vehicles, the rear axle pinion seal does not meet all of the specifications and may experience a fluid leak.
- Risk
- A rear differential failure may cause loss of motive power and possibly loss of control increasing the risk of a crash.
- Remedy
- Dealers will replace the pinion seal free of charge. The recall began on february 1, 2008. Owners may contact cadillac at 1‑800‑458‑8006 or http://www.cadillac.com; pontiac at 1‑800‑620‑7668 or http://www.pontiac.com; and saturn at 1‑800‑972‑8876 or http://www.saturn.com.
Recall number 07V589000 · Recall details
Questions about the Cadillac SRX jerking
Which Cadillac SRX years have jerking or lurching problems?
The model years with the most reports are 2014 (12 complaints), 2004 (11 complaints) and 2013 (10 complaints).
How much does it cost to fix jerking or lurching on the Cadillac SRX?
Owners who mentioned a price put the repair at about $2,700 (median of 6 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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