Cadillac SRX transmission failure problems

Filed Sep 16, 2026 · Transmission · GA

I have taken my car to 3 different dealerships. Plus a transmission shop due to the vehicle do a jerk after it get hot sometimes. I was told the codes that were given to me that I needed a new transmission. I took it the vehicle to a GMC dealership first and was told my car was Cadilliac made and to take it to Cadillac dealership. So I drove 45 minutes to the dealership and paid another diagnostic fee and told it was old codes and they cleared those out . I came back two weeks later with this same issue. Since no one can tell me the issues with my vehicle I'm very concern about this jerk that the car does. it feels like when I go to stop the back of the car still wants to keep going. And each dealership states there's nothing wrong with my brakes or rotors. Please help me.

Filed Sep 20, 2022 · Engine, Transmission · TX

Hello, I wanted to let you all know that I have a 2010 cadillac srx, to which in the past these type of vehicles had had a transmissions issues, thus recalled...Well the vehicle I own, is doing and having the same transmission problem/issues...and Yet it is not under the Recall list...The Cadillac dealership, has my car and is wanting to open up the transmission and inspect it for almost 2 thousand dollars( i like on a dissability montly income) ..I had this same car diagnosed at 2 different auto shops , whom provided me with the folllowing 2 error codes P076 and p0700, which are the transmision control solenoid and the transmission control module...but back at the cadillac service dealership , here in amarillo tx...they want almos $6000 for a new transmission replacement or half of that for rebuilding the current one...When i strongly believe that my car is part of the same recall , being the same model and same similiar transmission issues

Filed Sep 14, 2021 · Transmission · SD

I called on August 25 to get my Cadillac serviced at the Luxury Automall in Sioux Falls, SD. I had been experiencing toe link issues (service stabilitrak error message and jerking and swaying from the back end). I was bounced around from operators at the dealership before being told I wouldn’t be able to be seen until Sept. 14th (20 days later) and that I should stop driving the vehicle. I work over 50 miles away from my office and told the person I spoke to that it wasn’t an option for me to stop driving the vehicle because I need my source of income to support myself. I also informed them that I don’t have any other form of transportation and asked if I could get a loaner vehicle until they could check out my vehicle. I was told they wouldn’t be able to provide me a loaner vehicle until my vehicle was inspected and deemed unsafe to operate. So I continued driving my vehicle. I’ve probably put close to 2000 miles on my vehicle since the phone call with Cadillac. Needless to say my transmission went out Friday at a very low mileage. Cadillac is refusing to help me and I feel like I wouldn’t need an entire new transmission had the Cadillac dealer not made me wait nearly 3 weeks to be seen. My toe link is also busted. Now I’m looking at spending $5500 on a vehicle I can’t even drive due to Cadillacs negligence plus I’m now on the hook for a rental vehicle while I’m still making payments on the Cadillac I cannot even drive. How do you expect people to survive when I’m getting quoted over $1800 for 4 weeks of a rental car while I wait for my vehicle to get fixed - most places cannot get a transmission for 3-4 weeks. I’m being quoted $7000 (which is more than I make in 2 months) because Cadillac blew me off had they checked my vehicle before the transmission went out they may have prevented me from needing a new transmission. They knowingly let me drive an unsafe vehicle with no regards to my safety.

Filed Mar 24, 2021 · Acceleration · 87,000 miles · NY

Back in february of 2020 I was driving the car and it started jerking around really bad when I would either upshift or downshift in 1-2 gear. Took it to cadillac and they couldn't find anything. We took it to a couple of other mechanics and a lot of money later no one could find anything. One day driving home from work the car started jerking so bad that I almost crashed. Come to find out the transmission died. We replaced the transmission and a couple of months later having problems again. When I drive and get to about 40 miles per hour the entire car shafts to shake and jerk around and this happened when I had my kids in the car. Gm is doing nothing to help us. At this point we don't know what to do and and can't afford to keep randomly replacing parts on a car that is just not safe to drive at this point. I am truly afraid for my family's safety.

Filed Apr 2, 2019 · Transmission · 77,591 miles · AL

This complaint is a continuation of complaint bin23-53927 and describes the findings of the transmission disassembly. Disassembly was delayed due to medical treatment unrelated to this incident. Transmission failed suddenly in high volume "rush" hour traffic. Torque was lost just before an exit allowing the vehicle to exit without power however the vehicle stopped in middle lane of a service road. On coming vehicles had to brake behind the vehicle. Sudden transmission failure in heavy high speed traffic presents a high risk of rear collision with multiple vehicles and injury. Furthermore, if the transmission fluid pump had not failed, the transmission could have lock-up or exhibited high speed down shifting, due to failure of other parts. This incident should not be dismissed because there was no accident or personal injury. Some mother with children could easily have a different out come on a crowded large city highway. No computer codes were displayed. 5lte-40 5-speed automatic transmission. Disassembly of the transmission revealed excessive metal particles and debris. The transmission fluid pump failed which caused loss of torque due to inadequate fluid levels in the torque converter. Clogging of the fluid "pick-up" filter also probably contributed to reduced fluid flow and failure of the fluid pump. A non-metallic washer was found to have disintegrated, allowing fragments to circulate in the transmission. The washer separated 2 splined drums. Disintegration of the washer allowed excessive movement and contact of the drums. Recommend gmc be contacted to obtain their comment on failure of these transmissions, as well as statistical review of incident reports to determine if failures are statistically greater than in the automotive industry, in general. The 5lte-40 and other transmissions have no traditional "dip stick" to measure transmission fluid level and contam

Filed May 23, 2018 · Suspension, Transmission · 80,000 miles · OH

Approximately 3 weeks ago, my 2010 cadillac srx started vibrating shuttering when down shifting between 20-25 MPH. I took into dealer who stated needs new transmission at 84k miles. Just today, it started vibrating hard down shifting at 40 MPH. I had traction control issues around 61k miles which was covered under warranty, sensor failures, suspension and accumulator failure at 66k miles and A/C actuator faulty at 48k miles. Most repairs on any vehicle I have ever owned and this is gma top of the line.

Filed Mar 15, 2018 · Transmission · 77,591 miles · AL

Event: while driving south on us 231 s (memorial pky) in huntsville al, transmission disengaged with engine still running. No prior warning symptoms-no sound-no vibration-no lock up-either some part became uncoupled or transmission "shifted" into neutral or some part failed such as input shaft. Was able to coast onto an exit ramp, but unable to move to far right shoulder for safety due to traffic volume. Came to stop about 50 yards south of intersection with martin road on a steep incline in 3rd lane of 4 lane exit ramp. Shut off engine and applied emergency brakes to prevent rolling backwards into on coming vehicles. Requested tow vehicle and police assistance to prevent rear end collision. Vehicle currently in storage. Sliding metal sound when engine is started, then no noise. Faint grinding when transmission shifter in drive or reverse. None in neutral. Intend to have transmission-torque converter-ring gear-input shaft replaced as required or install used or factory rebuilt transmission and keep original transmission for forensic disassembly. Quick inspection under vehicle revealed no obvious damage. No fluid leaks at scene or failure or at storage location. Transmission case appears free of fluid leaks. Drive shaft couplings appear undamaged. Have owned vehicle only for about 8000 miles. Purchased from carmax july 2017. No known previous transmission repairs. Transmission designed without "dip stick" for transmission fluid level check. What is statistical data for 2008-2009 gm vehicles in general or other gm vehicles with same transmission. Shifter on console. Parking pall still engages when in park position. Sudden failure presents a definite safety risk. Had this happened about 3 miles sooner, it would have been even worse on I-565 5-6 lanes wide in "rush" hour traffic. 77000 miles seems statistically very low miles for transmission failure.

Filed Nov 25, 2017 · Engine · 8,999 miles · NJ

My transmission failed when a radiator hose came off and my warranty expired by 3000 miles but I still have it till dec.2018. This happen to me thursday nov..9,2017. Had my SUV at gold coasting oakhurst where I purchased it they put hose back on,but they do not want to cover transmission problem

Filed Oct 12, 2016 · Transmission · MI

The 2010 cadillac srx with only 29,526 miles would not go into park. Found to be transmission control module assembly. Returned to have part replaced transmission control sticking during operation replaced transmission control shifter assembly. Parts was $207.83 and labor was $280.00, misc $25.00. Should not happen at 29,526 miles.

Filed May 11, 2016 · Transmission · 530 miles · NV

We purchased the vehicle on april 9,2016, with 5 miles on it . We took the car out of town on april 11,2016. After approximately 400 miles, while in city traffic ,the engine began revving and the car jerked, and popped out of drive. I immediately called on star. The vehicle was towed to the dealership. Diagnosis the following day was extensive internal transmission failure. Evidently, a metal piece broke loose in the clutch plate and lodged in the valve body. Today is may 11, 2016 and we still do not have possession of the vehicle. We were told it has been repaired and transported, but are skeptical.