Cadillac SRX shudder problems

Filed Nov 19, 2024 · Suspension · 24,000 miles · AZ

The contact owns a 2016 Cadillac SRX. The contact stated that after the vehicle was repaired under the federal safety agency Campaign Number: 21V473000 (Suspension); the vehicle could not properly be aligned. The contact stated that while driving at various speeds on a bumpy road surface, the vehicle shuddered, and the rear of the vehicle was pulling to the left. Additionally, the contact stated that the tires had become damaged prematurely. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty, and the contact would need to pay for the cost of the repair. The failure mileage was approximately 24,000.

Filed Aug 13, 2021 · Suspension · 105,000 miles · CA

The contact owns a 2011 Cadillac SRX. The contact stated while driving at an undisclosed speed, the vehicle started shuddering with the "Service Stability Trak" message on the instrument panel. The check engine warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred while driving with an abnormal sound coming from the rear of the vehicle whenever the accelerator pedal was depressed. The contact received notification of the federal safety agency Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 105,000. VIN tool confirms parts not available

Filed Mar 18, 2020 · Transmission · 82,000 miles · LA

Tl* the contact owns a 2013 cadillac srx. The contact stated that while driving, the vehicle downshifted and shuddered. The contact also stated that while accelerating the vehicle shuddered abnormally. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to orr cadillac located at (8750 business park dr, shreveport, la 71105) where it was confirmed that the transmission was defective. The vehicle was not repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 82,000.

Filed Jan 26, 2020 · Brakes · 66,354 miles · NV

While turning off to enter a grocery store parking lot I stepped on the brakes and the brake pedal went to the floor. I had to quickly pump the brakes to slow down. The road conditions were wet with a little bit of ice. I felt a shudder in the front suspension when it happened. This has happened before approximately 2 years ago but it corrected itself in a few minutes after turning off the vehicle. This time it hasn't corrected and the vehicle is undrivable due to safety concerns. I had to have the vehicle towed home.

Filed Dec 10, 2019 · Brakes, Driver assistance · 182,000 miles · IL

Making a left hand turn onto my work parking lot, applied brakes to pull into my parking space and I heard a terrible grinding/shuddering noise and the brake pedal went to the floor. I didn't think I was going to be able to stop without hitting the concrete wall. The car finally stopped and then I saw the "service stability system" appear on the driver information center. Since I just purchased this vehicle used I looked this up and it appears this "should" have been considered as a recall gm needs to make before someone is seriously hurt or killed.

Filed Aug 9, 2016 · Wheels · 67,600 miles · GA

What sounded like a power steering issue turned out to be a big problem with the left front hub assembly. Only if I made a hard turn would the car sound like there was grinding. I did not need to be braking for the sound to occur. Soft turns did not result in the grinding noise. Thinking that it might be the brakes, we took it to a pep boys service station. The mechanic immediately called us back to show us "a bigger problem than we thought". Of the three hub assembly bolts, one was missing and the other two were loose and on their way to falling out. The mechanic asked if we had had any front end work done. We had not. We suspect the bolts were not installed correctly when the car was made and over time the bolts had worked their way loose to the point that the rotor had obvious play, causing the grinding noise. I shudder to think what could have happened and consider myself very lucky that I didn't lose the wheel off of the car, especially since I was on the highway only the day before. We consider this episode to be a near-miss safety issue.

Filed Aug 2, 2016 · Transmission · 39,751 miles · NY

I was driving home on ny state thruway, I got off my exit and approached toll booth to stop and pay toll. I stopped the car to pay and the car was trying to lurch forward and started shuddering and the rpms were dropping like it was going to stall. I pushed the selector lever into neutral and the car stopped lurching forward and the rpms returned to normal. I put car back into drive after paying toll and proceeded forward to the traffic light and stop and the car did the same thing again. I proceeded home and when I arrived and pulled into my driveway the car started to shudder slightly and when I completely stopped in front of my garage I just held my foot firmly on the brake to see what would happen and the car attempt to go forward but stalled within seconds. I attemtpted to start the car back up but it took a few seconds of pressing the button before the car fired back up. I then backed up to the end of my driveway and went forward to see if it would do it again but it did not. My wife started car in morning and it did it again at the first stop sign she approached. I called carbone cadillac and scheduled an appointment to drop off car to correct issue. They had the car for two days and could not replicate the condition. I picked up the car and I will get it to do it again an get it on video for proof of the defect as this is unacceptable. I just bought the car for my wife 2 months ago. Totally unacceptable safety hazard to say the least. Mileage is 40,251

Filed Mar 12, 2016 · Steering · 27,854 miles · CA

Steering screeches and shudders when turning when temperatures are below 40 f. I've taken it in to be checked at least six times. I am repeatedly told there is nothing wrong with it. This has been an issue from the get go and now with 55,000 miles on the car it is no longer under warrantee.

Filed Mar 3, 2016 · Transmission · 125,000 miles · NJ

Car jerks and shudders heavily when accelerating at 2000 RPM or between 40 and 60 MPH. Changed to new drive shaft, transmission rebuilt but nothing works. It is a serious safety concern. It happens at highways.

Filed Jun 4, 2013 · Brakes, Driver assistance · 95,000 miles · TX

On several occasions the stability system has engaged on its own, causing my car to brake on its own and swerve and skid to the right and left, brakes shudder and goes from 70 MPH to 30 in a few seconds... It has happened at different speeds in different climate conditions. The message on screen says stability system engaged, then traction engaged, which I have turned off. I brought my car into a dealer after the first experience and they replaced the stability system sensor, at a cost near $600 to me! A couple weeks went by with nothing wrong, we moved across texas and now its happening daily!!! The dealerships don't know what is wrong and 'havent heard any complaints like mine', which I find very hard to believe after reading the complaints listed here and in other blogs/websites!! This is a very dangerous problem that gm really needs to fix, I drive my kids around in this car and depend on it to get me to and from work safely not veering me off road possibly causing a major accident!!! I like many other people work hard to pay my car note and cant afford $600 'fixes' that dont fix!!!