The contact owns a 2015 Cadillac SRX. The contact stated that while driving at 60 MPH, they struck a hog in a T-boned crash. The vehicle was towed to an autobody facility. After the crash, the airbag signal turned off. The driver noticed smoke emerging from the front of the vehicle, but no fire was present. A police report was filed. There was an air releasing sound detected, and the driver hesitated to exit the vehicle. The contact sustained injuries to her chest and had soreness, but medical attention was not provided. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000. The contact indicated that the vehicle may be a total loss.
Cadillac SRX hesitation problems
45 of the 3,266 owner complaints about the Cadillac SRX describe hesitation when accelerating, most of them for the 2011 model year.
- owner complaints
- 45
- worst model year
- 2011
- typical mileage
- 53,000
Is there a fix? There are 4 recalls for this area of the car. See below
By model year
Often reported together
Check engine light 7Stalling 4Jerking 3Grinding brakes 3Sudden acceleration 2Loss of power 2Headlights 2
What owners say
The contact owns a 2015 Cadillac SRX. The contact stated while driving at various speeds, the vehicle hesitated while responding and made an abnormal squeaking sound. The vehicle was taken to an independent mechanic, where it was diagnosed with differential failure. The contact was informed that the differential needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the federal safety agency Hotline to report the failure. The failure mileage was approximately 61,000.
Unknown Transmission hesitation, causing vehicle to delay when pulling out in traffic. Vehicle also slips when driving at 2,000 rpm’s.
On Sept 26 2021 I was driving my car when I noticed it began jumpy and would hesitate at high speeds then when coming to a stop. After coming to a stop my car seemed it was stalling out while sitting at the stop light. Proceeded to go and my car didn't want to go into 1st-3rd gears. I just got this car 5 months ago It is very concerning when I need to make a sudden acceleration and cannot. I am highly concerned my car has a recall that never was issued to fix this dangerous problem.
The car takes a unexpected hesitation during acceleration on road or highway at any given time which is very scary
My car had been stalling, or "jerking" when a accelerating for a week or so before the following incident, but due to the shelter in place ordinance, l put off taking it to a mechanic. However, my car finally shut off at a stop light, causing a distracted driver to nearly rear end me. A friendly driver assisted me with pushing it (traveling north on mannheim rd in hillside) to an amoco station. I called onstar initially to get it towed, but since my father is a retired mechanic, l called him. He was able to start it and drove it to their home just a couple miles from that location. He checked with a fellow/working mechanic and he thought the problem was a air flow sensor. That part was replaced a couple days later. I drove the car to run several errands and as l was leaving the grocery store on st. Charles rd in berkeley, headed east, the same thing happened. Again, my father met me at the location, got it to start and drove it to a working mechanic. After placing it on a machine for review, the mechanic stated that it appeared to be the catalytic converter as he didn't see anything else wrong. I was checking online for pricing before agreeing to repairs only to discover that there was a recall on the same make/model for hesitation in acceleration, due to the catalytic converter. Now, I'm wondering if there's a faulty converter issue on my end, and I'd like this to be investigated.
Tl* the contact owns a 2013 cadillac srx. The contact stated that while driving at various speeds, there was a delay and hesitation when the accelerator pedal was depressed. The contact also stated that there was a delay in response when the brake pedal was depressed. The contact stated while driving at higher speeds there was an abnormal sound being emitted from the rear suspension. The contact stated that there was no warning lights illuminated. The vehicle was taken to jim clark chevrolet-cadillac (911 goldenbelt blvd, junction city, ks 66410) however, the vehicle was not diagnosed nor repaired. The vehicle was previously repaired under the federal safety agency campaign number: 14v212000 (power train) and 14v571000 (suspension) however, the repairs failed to remedy the failure. The manufacturer was notified of the failures. The approximate failure mileage was 8,400.*dt
My lights on low beam are so dim I can't drive at night. I can't see they are so dim they are cloudy. Cadalliac dealer says it's a defect in light from moisture and I have to replace the whole assembly and with the same defective light. It will happen again. Gm should recall these and fix the problems. They know there's a problem but refuse. The power transmission has a hesitate in it sometimes in first gear taking off.
Tl* the contact owns a 2011 cadillac srx. While driving approximately 15-30 MPH, the anti-lock brake system started to hesitate when attempting to stop the vehicle. The vehicle experienced a pulsing sensation when stopping. The contact took the vehicle to brogan cadillac of totowa (located at 112 route 46 east, totowa, nj 07512, 973‑200‑6342) where it was determined that the collector ring and hub needed to be cleaned. The contact was informed that the failure was related to a manufacturer communication the federal safety agency id number: 10080901 (service brakes, air, service brakes, hydraulic, traction control system, service brakes, electric). The vehicle had been repaired. The manufacturer was made aware of the failure and offered to contribute towards the cost of the repair. The approximate failure mileage was 125,000. *bf consumer stated entire "hub" assembly was replaced.
Tl* the contact owns a 2013 cadillac srx. The contact stated that the vehicle hesitated when it should have accelerated. Also, when the vehicle slowed down, there was a hard downshift. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 70,000.
Related recalls
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2013 Cadillac SRX vehicles manufactured May 29, 2012, through June 26, 2013, and equipped with 3.6L engines. In the affected vehicles, in certain driving situations, there may be a three to four second lag in acceleration due to the transmission control module (TCM) programming.
- Risk
- A three to four second lag in acceleration may increase the risk of crash.
- Remedy
- GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1‑800‑458‑8006. General Motors' number for this recall is 14132.
Recall number 14V212000 · Recall details
Power train: automatic transmission
- What is wrong
- General motors (gm) is recalling certain model year 2010-2011 cadillac srx vehicles manufactured from october 26, 2008, through june 23, 2011, for failing to comply with the requirements of federal motor vehicle safety standard number 114, theft protection. these vehicles may have a transmission shift cable that was improperly installed and may come out of the transmission bracket.
- Risk
- The driver may be unable to shift the transmission out of gear, resulting in no motion or the shifter may inaccurately indicate that the transmission is in park when it is not, allowing the vehicle to roll away and cause a possible crash.
- Remedy
- Gm will notify owners, and dealers will ensure that the transmission shift cable is properly routed and seated in the transmission cable bracket. This service will be performed free of charge. The safety recall is expected to begin during january 2012. Owners may contact cadillac at 1‑866‑982‑2339.
Recall number 11V595000 · Recall details
Power train: automatic transmission
- What is wrong
- Gm is recalling 17,301 my 2004 cadillac srx vehicles equipped with an automatic transmission. Some of these vehicles have a condition in which the transmission shift lever can be moved from the "park" position with the ignition "on" and without the operator depressing the brake pedal or, in some cases, the shifter can be moved from the "park" position with the ignition turned off.
- Risk
- If the vehicle is parked or parked on a slope, this condition could allow the vehicle to roll increasing the risk of a crash.
- Remedy
- Dealers will replace the pawl stopper and a bushing within the shifter assembly free of charge. The recall began on december 3, 2008. Owners may contact cadillac at 1‑800‑982‑2339 or through their website at http://www.gmownercenter.com .
Recall number 08V527000 · Recall details
Power train: axle assembly: axle shaft: seal
- What is wrong
- On certain passenger vehicles, the rear axle pinion seal does not meet all of the specifications and may experience a fluid leak.
- Risk
- A rear differential failure may cause loss of motive power and possibly loss of control increasing the risk of a crash.
- Remedy
- Dealers will replace the pinion seal free of charge. The recall began on february 1, 2008. Owners may contact cadillac at 1‑800‑458‑8006 or http://www.cadillac.com; pontiac at 1‑800‑620‑7668 or http://www.pontiac.com; and saturn at 1‑800‑972‑8876 or http://www.saturn.com.
Recall number 07V589000 · Recall details
Questions about the Cadillac SRX hesitation
Which Cadillac SRX years have hesitation when accelerating problems?
The model years with the most reports are 2011 (10 complaints), 2013 (9 complaints) and 2005 (7 complaints).
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