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Cadillac SRX sudden acceleration problems

19 of the 3,266 owner complaints about the Cadillac SRX describe sudden unintended acceleration, most of them for the 2010 model year.

owner complaints
19
worst model year
2010
typical mileage
13,876
Is there a fix? There is 1 recall for this area of the car. See below

By model year

  • 2016
    2
  • 2015
    1
  • 2014
    2
  • 2013
    2
  • 2012
    3
  • 2011
    3
  • 2010
    3
  • 2008
    2
  • 2004
    1

What owners say

Filed Sep 28, 2021 · Acceleration, Engine · IN

On Sept 26 2021 I was driving my car when I noticed it began jumpy and would hesitate at high speeds then when coming to a stop. After coming to a stop my car seemed it was stalling out while sitting at the stop light. Proceeded to go and my car didn't want to go into 1st-3rd gears. I just got this car 5 months ago It is very concerning when I need to make a sudden acceleration and cannot. I am highly concerned my car has a recall that never was issued to fix this dangerous problem.

Filed Dec 7, 2020 · Airbags, Suspension · 96,000 miles · AZ · crash · 1 injury

Tl* the contact's aunt owns a 2011 cadillac srx. The contact stated that while her aunt was driving at 25 MPH, the vehicle independently accelerated without warning and hit a tree. The air bags did not deploy upon impact. The contact's aunt was taken to the hospital and treated for injuries to her left hand, head and chest. A police report was filed. The vehicle was towed by her insurance to an independent mechanic for an investigation. The manufacturer was notified of the failure and the contact was given a case number. Upon her own investigation, the contact linked her aunt's failure to the federal safety agency campaign number: 14v571000 (suspension); however, the manufacturer informed her that the recall had been serviced at labadie buick gmc(711 s euclid ave, bay city, mi 48706) in 2014. The vehicle had yet to be repaired. The failure mileage was approximately 96,000.

Filed Feb 21, 2018 · Brakes, Driver assistance · 11,200 miles · FL · crash · 1 injury

My car was in line for a car wash at val ward cadillac parking lot. My electronic brake was on. The brake light on the dashboard indicated this. The car was in drive but stationary for approx two minutes. The car suddenly surged forward. I thought my car was hit in the back. I didn't understand why the car surged forward. My car hit the car in front of me. After the accident, the cars were separated by val ward personnel. They had to release my electronic brake in order to move my car. Per cadillac, if electronic brake is engaged, it will release when gas pedal pressure is applied. My feet were on the floor of car when surge occurred. I did not touch the gas pedal. Conveniently, the accident occurred right in front of the val ward cadillac body shop office. As far as I know the car was not towed, but pushed into repair shop. I will never use that electronic brake again. This should be a warning to electronic brake users. 7 MPH listed below is a guess, as I went from stopped in line to surging forward. Mileage listed is approximate as cadillac service records 9 days prior reflect 11,134 mi.

Filed Jun 12, 2017 · Transmission · 9,000 miles · CA · crash

Tl* the contact leased a 2014 cadillac srx. The contact was concerned that there was a design flaw in the shifting linkage of the vehicle, which could cause the vehicle to idle between the park and reverse gears. The contact stated that the vehicle could also inadvertently shift between park and reverse, which caused the vehicle to lunge forward unintentionally. While attempting to place the vehicle in reverse, the vehicle failed to select the correct gear. The contact depressed the accelerator pedal in attempt to move the vehicle when the reverse gear engaged. The vehicle crashed into the neighbor's fence. The contact was not injured and a police report was not filed. The vehicle was taken to hoehn cadillac (located at: 5334 paseo del norte, carlsbad, ca 92008) to be diagnosed, but the failure could not be duplicated. The manufacturer stated that the vehicle operated as intended and there was no defect. The approximate failure mileage was 9,000.

Filed Jan 1, 2017 · Acceleration · 51,000 miles · SC · crash

While turning into a parking space my car suddenly accelerated crashing head on into the vehicle parked in the directly in front of my car driving that car back approximately 20 feet. My car continued on for approximately another 40 feet after that impact before I braked hard to a stop.

Filed Nov 14, 2016 · Acceleration · 72,341 miles · AL

Tl* the contact owns a 2013 cadillac srx. While driving approximately 65 MPH, the vehicle surged forward and stalled. The speedometer reflected 140 MPH, when the vehicle was only traveling 65 MPH. All the warning indicators flashed on the instrument panel. The vehicle was pulled over to the side of the road. The vehicle was towed to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The vehicle was kept at the dealer for two months before being taken to the contact's residence. The manufacturer was notified of the failure. The approximate failure mileage was 72,341. ..updated 09/25/17 *bf mechanical issue with the vehicle: transmission lagging, and revving inadvertently. Speedometer continues to show incorrect traveling speeds since the vehicle was purchased. Inadvertent acceleration of the engine, the speedometer reads that it is traveling at 160 miles an hour when traveling at approximately 70 miles and hour on the highway. Speedometer gage does not reset and vehicle accelerates causing the transmission to lag in its acceleration response time. Back up gallery camera error warning codes. Gas gage shows empty almost empty by the gas tank is full. Rmp show 0 RPM while the vehicle is in motion. Updated 9/5/18

Filed Jan 19, 2016 · Acceleration, Brakes · 100,000 miles · GA

Tl* the contact owns a 2010 cadillac srx. While driving 55 MPH, the vehicle vibrated severely and jerked before suddenly accelerating independently. The contact mentioned that the brakes did not respond when the brake pedal was depressed and the hand brake failed to operate when engaged. In addition, the instrument panel warning lights flickered. The contact mentioned that the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

Filed Oct 11, 2015 · Transmission · 29,692 miles · FL

Sometimes while accelerating our 2014 cadillac srx will feel to studder or skip in eco mode or not. Sometimes while at a slow speed, 10 MPH, the vehicle will hard shift while accelerating or decelerating in eco and not. Sometimes while slowing through about 25 MPH the vehicle will surge forward very slightly in eco and not. After some research, it appears that 2013 models of the srx had similiar transmission issues. Referencing recall numbers 14v212000 and 13v097000 with dates of 04/25/2014 and 03/15/2013, these recalls appear to duplicate the same problems that we're having in our 2014 srx, lag in acceleration and transmission related engine braking effect.

Filed Aug 20, 2015 · Brakes · 650 miles · PA

While driving on the interstate, 8/6/15, my 2 week old 2015 cadillac srx (650 mileage) suddenly accelerated and continued to do so while I was stepping on the brakes, repeatedly. My wife and I could smell the brake pads as if they were "burning" from the pressure I applied but the srx would not stop. Whenever I lifted my foot off the brakes slightly, the vehicle surged forward. I pulled over into the left shoulder and shut off the engine to get the vehicle to stop. We were traumatized as our grandchild was in the vehicle . The srx has been in the cadillac service department the past two weeks as they try to find the problem. The vehicle computer did not report any problem and test drives would not duplicate the occurrence for the serviceman.

Filed Aug 11, 2014 · Airbags, Transmission · MI · crash

2013 cadiilac srx. Consumer writes in regards to vehicle transmission malfunction. *smd on june 14, 2014, the consumer was involved in an accident, in front of his residence. The last time, the consumer was at the dealer, he complained about the transmission acting strange. In particular without warning, it would race, the RPM would surge and it was necessary to brake during those times. When he entered the driveway, the automatic transmission was in gear. He brought the vehicle to a full and complete stop, with his right foot maintaining constant pressure on the brake pedal, he moved the gear indicator from drive to park. Immediately upon doing so, the transmission started racing. As the vehicle was in park, he took his right foot of the brake pedal. His hands were not on the steering wheel and his foot was not on the brake or accelerator pedal. With the engine racing, he reached for the key to turn off the engine, but the vehicle suddenly lurched forward, out of park and shot forward. The vehicle moved approximately 15 feet, knocking over a large planter, a four inch statue and finally coming to rest against a brick facade of his home. During the ordeal, the air bag did not deploy. Four days later, the consumer received a recall notice in the mail, regarding the transmission problem.

Related recalls

Vehicle speed control: accelerator pedalReported February 9, 2005 · 19,924 vehicles affected
What is wrong
Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 124, 'accelerator control systems.' if one of the two accelerator pedal return springs fails and the temperature is -22 degrees f to -40 degrees f, the engine may not return to idle within three seconds, as required.
Risk
If this were to occur, greater brake pedal force and a longer distance may be required to stop the vehicle.
Remedy
Dealers will replace the accelerator pedal assembly. This recall began on march 8, 2005. Owners may contact cadillac at 1‑866‑982‑2339 or pontiac at 1‑800‑620‑7668.

Recall number 05V046000 · Recall details

Questions about the Cadillac SRX sudden acceleration

Which Cadillac SRX years have sudden unintended acceleration problems?

The model years with the most reports are 2010 (3 complaints), 2011 (3 complaints) and 2012 (3 complaints).

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