Cadillac SRX wipers problems

Filed Aug 9, 2025 · Electrical, Lights · MA

Safety Defect Remedies on 2014 Cadillac SRX (VIN: [XXX] ) Dear Sir/Madam, I am writing as the owner of a 2014 Cadillac SRX, VIN [XXX] , to address two critical safety defects that I believe are the manufacturer's responsibility to remedy. Water Intrusion and Electrical Failure: My vehicle has a known defect where water from the sunroof consistently leaks into the trunk. This water repeatedly causes electrical damage to the component located under the spare tire. I have personally replaced this component on three separate occasions, only to have it fail again after rain. This recurring failure disables my rear windshield wiper, a crucial safety feature. Driving with my child in the car while unable to clear the rear window is the most unsafe I have ever felt. Dangerously Dim Headlights: The front headlights are dangerously dim and do not provide adequate illumination for safe night driving. This is a well-documented issue with this model and poses a clear and present danger to my family and others. I have already spent my own money attempting to fix a problem that is a design flaw. I have no desire to pay for any further remedies for these issues. As the manufacturer, General Motors is responsible for the safety of its vehicles. I have also filed a formal complaint with the federal safety agency regarding these matters. I await your prompt response and a clear plan to resolve these critical safety issues at no cost to me. Sincerely, [XXX] [XXX] [XXX] [XXX] Vehicle VIN: [XXX] Current Mileage: 134,683 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 22, 2024 · Visibility · SC

Intermittent windshield wipers do not work.

Filed Nov 14, 2021 · Visibility · TN

I was driving in the rain with the front windshield wipers on and when I attempted to adjust the speed with the lever on the steering wheel column the front wipers stopped working roughly 1/2 the way up on the windshield. It was raining, and I was not able to see the road in front of me. I managed to pull into a retail parking lot and waited for the rain to subside before continuing to drive the vehicle. The wipers do not work even after restarting the vehicle multiple times. I checked the fuse that that is not the problem. I have an appointment to get the wipers checked out and repaired at a GM dealership in 3 days (earliest appointment). There were no warnings or other indicators of a problem with the wipers.

Filed Jul 2, 2021 · Visibility · IN

Windshield wipers stopped working while in rain storm. Motor was still running but the wiper transmission was disconnected from motor. My 2 year old grandson was in the car at time of failure. They were able to safely return home. This incident could have caused a serious accident.

Filed May 6, 2021 · Lights, Seats · OH

I have been having problems with my headlights since the day it first rained and I purchased my vehicle. Now the lights have dimmed all the way down and flicker as I drive at night can't see anything. I have replaced numerous bulbs and fuses to no avail. The seats act weird when you set them for yourself or another driver. The wipers barley work its like driving trying to kill yourself or someone else.

Filed Feb 16, 2020 · Lights · 120,000 miles · NC

The low beam headlights on a 2012 cadillac srx 4 that I just purchased are too dim to drive at night. I had to drive with the high beams on which causes a hazard to oncoming traffic, but I literally can not see the road with low beams on which is very likely to cause an accident. I had someone pull right out in front of me, presumably because the lights were too dim for them to see me coming. I had people flashing their lights at me and one person told me at a red light, that my headlights were off. I had to go straight home and haven't driven the car since. It is a state law in nc that headlights need to be on when wipers are being used. If the headlights aren't visible in the dark, they definitely won't be visible in the rain. The headlights on this vehicle are so dim that it appears they aren't on at all even in the dark. After reading all of the reports of this, I can't imagine how this has not become a safety recall?!?! It seems like exactly the type of thing that a manufacturer should have to correct when they become aware of it. This is, apparently, not at all an isolated occurrence.

Filed May 1, 2019 · Electrical, Visibility · FL

The car has a rear leak that builds up in the truck and holds water there where the jack is located which is now stuck to the carpet and lots of movement in the rear end of this vehicle is defective and need to have a recall on both of these issues along with the rear trunk not locking or rear windshield wipers not working at all and could be from the water leaking into it from the rear somewhere that needs a recall on.

Filed Dec 20, 2015 · Body, Electrical · 47,000 miles · NJ

7/24/15 had sunroof serviced for recall.interior wet moldy,even hat in seat web. 7/26/15 could not open rear lift gate..dealer could repair for half rhe $1,200 cost,since the mileage was over 4 year warranty but had less than 48,000 mi. Could hear water after any rain.dealer admitted problem with sunroof was cause,but not covered.other fuses also located in rear block,fuel pump,wiper,rear windows..cannot open lift gate even manually.so no access to spare,etc.called cadillac customer care many times ,but they will not admit an obvious safety and design defect. Nor has ther been any advice not to operate or park during rain,or how to prevent further damage.

Filed Aug 10, 2015 · Visibility · 76,000 miles · FL

Tl* the contact owns a 2012 cadillac srx. While driving at 65 MPH during inclement weather, the windshield wipers were activated but failed to function. The vehicle was taken to a dealer, who diagnosed that the windshield wiper motor needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 76,000.

Filed Apr 7, 2015 · Visibility · 2,650 miles · OH

Rear wiper spun 360 degrees and wont reset to proper alignment.