The brake light, the ABS light and the stability control light came in my vehicle and GM says that the EBCM needs to be replaced this should be a recall because a lot of cars are having this issue and they don’t have the parts available, is been more than a year I’m driving like that.
2011 Cadillac SRX brakes complaints
Page 2 of 2: complaints 11 to 40 of 40, newest first, as owners wrote them.
Since I bought the car the brake pedal is really hard to push so that I can brake the car. I took it to the dealer and they told me if the car is braking I should not be worried but I know that’s not the way the brakes should work.
The contact owns a 2011 Cadillac SRX. The contact stated that the brake warning light was illuminated. The contact stated that the vehicle was taken to the local dealer for routine maintenance and was informed about the federal safety agency Campaign Number: 21V473000 (Suspension). The dealer informed the contact there was an excessive amount of rust and that the recall repair could not be performed. The manufacturer was not contacted. The failure mileage was approximately 107,342.
I was traveling on major roadway 95 south on the eastern part of MD .I had just exited off the highway as i was exiting and braking my brakes went totally out. This could have been a deadly accident for me and others .I had my car towed to the a cadillac dealership for repairs . The dealership replaced the brake modulator.I later discovered that GM has know about this problem with this particular modle and years 2011 and beyond and has had many complaints about failing brake modulator.There was no warnings of any kind .I did file a complaint with GM but i have not gotting no response . I
The contact owns a 2011 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would drift out of the intended lane with the stabilitrak warning light illuminated. The contact also stated that the brake pedal would depress to the floorboard with the ABS warning light illuminated. The contact then received notification of the federal safety agency Campaign Number: 21V473000 (Suspension) which she linked to the failure. The vehicle was taken to the dealer and remained at the dealer for a week. After retrieving the vehicle, the contact became aware that the vehicle was not repaired. The contact then called the dealer and was informed that her vehicle was never included in the recall. The contact disputed the dealers claim and was provided an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.
Rear brake lights remains on while moving and when the car is parked.
Master brake cylinder/ABS Hydraulic unit failed. I noticed that while driving my vehicle at 35mph coming to a stop I had to press or pump my brakes to come to a complete stop. One one instance I had to brake abruptly and the brakes failed (pressed to the floor) so I swerved onto the shoulder to not cause a rear end collision. There was no warning or anything, I took the car to the dealer and was told that it would cost me $1700 to repair and that the problem is wear and tear. After doing my research I'm now discovering that it is a known problem. Please do your research because THIS IS A SCARY situation.
On multiple occasions, when I have had to panic brake, either due to snowy weather conditions or when I had to brake hard while on the highway, the brake pedal loses pressure and I am barely able to stop for some time, thereafter. Later, the pressure returns to normal. I have taken the vehicle to the repair shop on multiple occasions, and the techs have been unable to reproduce the problem. This is a serious problem, and could lead to serious injury or death. Please issue a recall immediately and force the manufacturer to fix this. Thank you.
My brake pedal has gone to the floor at random times while driving. When it happens, approx. the last 10% of pedal travel has limited braking power. After this occurs, the pedal will return back to normal, after a day or so. This situation occurs after the ABS system is activated during a hard stop, sliding on ice or snow, or when the ABS is triggered. I have seen reports on internet that indicate that this issue can be caused by the ABS control module (part no. 20842710) having internal valve/seal leak failure. The theory is, once the ABS is activated and diverts fluid to the wheels that have traction (still spinning), the ABS valves.chambers stick open. Problem is the part - module is currently unavailable throughout North America.
The contact owned a 2011 Cadillac SRX. The contact stated that while driving approximately 70 mph and approaching traffic ahead the driver depressed the brake pedal to stop and the vehicle suddenly lost control, spun out, and drove into the opposite lane before two other vehicles crashed into it. During the crash, the vehicle was destroyed. The front passenger sustained a left shoulder injury which required medical treatment. No further injury information was available. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The VIN search confirmed that the federal safety agency recall campaign 21v473000(suspension) was present. The contact believed the incident was related to the unrepaired recall. The manufacturer was also notified of the failure. The failure mileage was 140,000.
The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 30 MPH, the brake pedal was depressed but failed to operate as designed. The contact stated there was no warning light illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.
The contact owns a 2011 Cadillac SRX. The contact stated that while driving the vehicle lost motive power while the accelerator pedal was being depressed. The contact stated that the ABS and Stabili Trak warning lights illuminated and the message to service Stabili Trak was displayed. The contact stated he noticed the failure for the first time 02/07/2019, and the vehicle was taken to the King O'Rourke Cadillac (756 Smithtown Bypass #101, Smithtown, NY 11787) where the vehicle was repaired. However, the contact did not know what was repaired. The contact stated that upon retrieving the vehicle he noticed that the warning lights were still illuminated. The dealer informed him that it could be a voltage issue and the battery was replaced. However, the failure reoccurred 01/07/2020. The vehicle was then taken to Bical Cadillac (2859 Flatbush Ave, Brooklyn, NY 11234) where an unknown diagnosis and repairs were completed on the vehicle. The contact stated that the failure was resolved for a while but reoccurred on 11/15/2021. The contact stated that he received notification for the federal safety agency Campaign Number: 21V473000 (Suspension) and the vehicle was taken back to Bical Cadillac to be serviced for the recall. The contact stated that immediately after departing the dealer the same warning lights and service messages illuminated. The contact stated he called the dealer and was advised that if he brought the vehicle back to the dealer, he would be responsible for payment. The contact stated he contacted the manufacturer for the pervious failures and was sent a gift card towards his next repair as well as a complaint was filed with the manufacturer. The failure mileage was 11,400.
It’s doing everything they said it would when I need to stop driving it due to recall
This has happened 5 times within 1year when I put on the breaks it goes to the floor. Have SUV inspected and they bleed the brakes. Last time brakes go to the floor after I shut down SUV breaks reset them self and are tight again.
Failing brake pedal . Brake pedal may not raise or seen struck down, hard to press. Took to repair shop replace brake pedal cost $1176. That corrected problem. Call cadillac to explained problem they explained my cadillac wasn't cover. But after reviewing the ones show up with tsb number 2008,2009,2010,2012,2013,2014,2015 srx model had the same problem with brake pedal. I was driving about 65mph on highway when my cadillac drop down 40 speed due brake pedal problem almost causing accident. Lucky I was able pull on side of road
When ever the anti lock brakes or traction control are activated the brake pedal goes to the floor with no or very little braking. This happens when stopping in the rain or snow and when the front wheels loose traction. After a few minutes of pumping the brakes the pedal returns to normal and the brakes work perfectly. No codes are displayed. I took it into my mechanic and he could find nothing wrong. I researched the problem on the internet and found 30 other complaints of the same problem. I went to john bear cadillac in hamilton ont. And they looked up my car and couldn't recommend a fix for it as the parts wen't produced any more. This is a 2011 year car and the srx used the same componets until 2016. This is really dangerous as I cannot depend on the anti-lock brakes in an emergency. Ilive in [xxx]. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Brake pedal randomly goes to floor when trying to stop and vehicle loses brake pressure. The pads, rotors, and fluid levels are good. From my research online thousands of other people have had the same problem and some have been in accidents because of it. Gm has not issued a recall or give credit for repair despite being a huge safety concern. I hope this is finally recalled before more people get hurt.
Had to come to a sudden stop, the brake peddle afterwords goes down to the floor with little stopping pressure. Has happened at random on other occasions.
Tl* the contact owns a 2011 cadillac srx. While driving 35 MPH and approaching a stop sign, the brake pedal traveled to the floorboard when it was depressed. The contact attempted to pump the brake pedal twelve times and the vehicle finally came to a complete stop. The vehicle was taken to rohrich cadillac (2116 w liberty ave, pittsburgh, pa 15226, (412) 344-6000) where it was test driven, but the failure could not be duplicated. The vehicle was not repaired and the failure recurred multiple times. The vehicle was taken back to the dealer for a second diagnostic test and it was determined that the master cylinder needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was not made aware of the failure. The failure mileage was 53,850.
When I hit a small bump in the road my brakes will go directly to the floor and I not able to stop. This has happened on numerous occasions. After having it checked by a certified mechanic they seem to be unable to find the problem.
Tl* the contact owns a 2011 cadillac srx. While driving 20-30 MPH, the brake pedal was applied, but failed to respond as it was depressed to the floorboard. After twenty minutes, the vehicle drove as designed. There were no warning indicators illuminated. The vehicle was towed to shirey cadillac (10125 s cicero ave, oak lawn, il 60453, (708) 576-5164), but the failure could not be duplicated. The vehicle was not repaired. The vehicle was taken to three independent mechanics who stated that they were unable to duplicate the failure. The manufacturer was not contacted. The failure mileage was 63,000. The VIN was invalid.
Tl* the contact owns a 2011 cadillac srx. While driving approximately 15-30 MPH, the anti-lock brake system started to hesitate when attempting to stop the vehicle. The vehicle experienced a pulsing sensation when stopping. The contact took the vehicle to brogan cadillac of totowa (located at 112 route 46 east, totowa, nj 07512, 973‑200‑6342) where it was determined that the collector ring and hub needed to be cleaned. The contact was informed that the failure was related to a manufacturer communication the federal safety agency id number: 10080901 (service brakes, air, service brakes, hydraulic, traction control system, service brakes, electric). The vehicle had been repaired. The manufacturer was made aware of the failure and offered to contribute towards the cost of the repair. The approximate failure mileage was 125,000. *bf consumer stated entire "hub" assembly was replaced.
Brakes goes to the floor when driving. Could not stop.had to pump brakes to avoid hitting the car in front of me. Has happened more than once when driving on the street. Hit a bump in the road, brakes went to the floor. This concern has been reported to cadillac gm. Researched issue and other owners have the same safety issue.
Once you brake it stays applied , brake light stays on, the brake pedal does not raise once you brake but it stays applied, that way car does not get appropriate speed but it brakes itself.
"takata recall" I was going home when over a bump in road and went to stop and brakes went almost to floor board before I could get the car to stop. I almost hit another car. This is the 2nd time this has happened. Both times I had gone over a bump in the road. The brakes felt like they were not going to work at all and went to the floor board before I could get the car to stop.
My 2011 cadillac on feb 8 @016 went put in park and went to get out of it jump in reverse I fell got try put in park in steal it went in to drive pull with car in car wash and I got pen between the door and car frame. Plus in car wash it crush me went the arm of car wash pen me between the arm on car wash and my door an frame of the car. I contact gm motor about this and they said pay medical and to have car fix. Now they said no. It not there fault. Why did I go to all trouble to get medical number tell me the going pay.
Tl* the contact owns a 2011 cadillac srx. While driving 20 MPH, the vehicle began to hesitate when the accelerator pedal was depressed. There were no warning lights illuminated. The failure occurred randomly. The vehicle was taken to a dealer where it was diagnosed that the mass flow sensor failed and needed to be replaced. The vehicle was repaired. When the brake pedal was depressed, it traveled to the floorboard. The vehicle was taken to a dealer where the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 79,000. ...updated 04/26/16 *bf the consumer stated the vehicle was repaired by replacing the master cylinder.
Brakes feel spongy, sometimes they go almost to floor bofore slowing down. Has been dangerous. Repair center can't find anything wrong.
2011 cadillac srx with 20,000 miles on it had the entire wheel hub come apart. Bolts fell out and the remaining bolts were all loosened. This problem ruined the caliper and brakes. I was lucky that I was not driving on the highway very often as I could have had a very serious crash.
Our car was parked and exposed to the hot south florida sun for over 6 hours. When my partner attempted to drive home, the car felt like the brakes were applied. The car would not accelerate above 30 MPH even though the accelerator pedal was considerably depressed. He drove approximately 1 mile when smoke emanated from the front of our vehicle. He called for service and the car was towed to the dealer. Dealer could not find a problem. This problem happens every time the vehicle is exposed to hot temps for extended periods of time. Reported to dealer at least three times and has happened, without reporting, an additional 4 or 5 times. No resolution as of this date. Dealer inspection has shown excessive wear on the brakes. We try at all times to keep our car in the garage or under covered parking to avoid further instances.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Cadillac SRX?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history