The contact owns a 2011 Cadillac SRX. The contact stated that while operating the vehicle the power steering had malfunctioned making the steering wheel difficult to turn in either direction and the ABS warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The contact was later informed that the part had been discontinued and no repair was available. The VIN was not available. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 111,000.
2011 Cadillac SRX steering problems
13 complaints (3% of all complaints for this car). Typical mileage when it fails: 76,000.
- owner complaints
- 13
- of this car's complaints
- 3%
- typical mileage
- 76,000
- crashes
- 0
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Cadillac SRX steering problems in other years
Related recalls
No recalls on record for this model year.
What 2011 Cadillac SRX owners say
Most recent owner complaints, unedited.
My lights have conditions and when it rains one of my lights do not come on until it is dry. I have replaced two bulbs since 2020. Now my steering wheel warning light came on, I had steering wheel fluid put in, and it's still hard to turn, and the warning light is still coming on with StabiliTrak warning light
Squeaking noises in the front end sounds like rubbing also when you were at a stop and you turn the wheel from left to right sounds like a rubbing noise just purchased vehicle at the end of summer used started during the winter
The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 3 MPH, there was a failure with the transmission and loss of power steering assist. The contact stated that the vehicle stalled and was towed to an independent mechanic and diagnosed. The contact also stated that the rear axle and suspension warning lights were illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to the federal safety agency Campaign Number: 21V473000 (Suspension). The approximate failure mileage was 76,000.
Received Recall notice (#N212340980), contacted several dealers and ALL said the same thing: if you did not purchase the car here, then appointments are six weeks out! Finally, went Tremonte Cadillac as they were kind enough to take the car in sooner; brought the car there and within fifteen minutes I was told "you are all set", thanked him and left. On the way home the "Service Rear Axle" message came back up again! Being the weekend I did not contact the dealer. The next day the light came back on and the vehicle information center would not display. Contacted the dealer and they said to bring the car back. The fact that the dealer is 45mins away, my difficult work schedule and being told the car can be driven, you just lose the AWD capability, I opted to wait till the fall. Also several attempts to contact Cadillac by phone, email and letters-with not one response! I am writing you at this time as we detected the car pulling to the right and loss of AWD system. Hoping your office can assist us. Respectfully, [XXX] and [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
GM safety recall N212340980. Nine (9) warnings are specifically listed within the Recall letter; I have been experiencing 6 of 9 warning messages during an active driving session of this vehicle. In August 2021, visited Cole GMC / Cadillac service location for an assessment of parts needed to repair safety items. Refused service request despite previously scheduled appt. time; dealer required $100 fee to perform safety analysis despite Safety Recall letter / case. (08/27/2021) Contacted GM safety hotline to determine next steps. Spoke with GM rep who indicated a solution would be communicated with 24-48 business hours. No response prior to 09/02/2021 - attempted follow-up call @ 3pm, :28 hold, GM call center rep could not reach anyone in Recall department.
a few months ago I started noticing a loud noise coming from the rear of my vehicle. Then my Service Traction Control light, Service Stabilitrak light, Service Rear Axle light, the Stabilitrak malfunction indicator lamp all come on my display screen. I took my tires to have them rotated and the rear tires were unevenly worn I was told. The other thing that is happening is that my steering wheel does not stay going straight, it veers off to the right.
The car is swaying back and forth at speeds above 50 MPH on good roads. Had mechanic look at it and he said shocks were good and everything looked fine. After researching on internet I found that others had a problem with the rear toe link adjuster. So I looked at mine and found it loose but the nut has not backed off. I think it has rusted and is slipping in the threads. I can send a video showing how loose it is when I push it up and down. If you want to see what a part looks like "before the accident" please contact me tomorrow, april 12, before I get it replaced. We are afraid to drive it. You need to see it as is because this is exactly what you are investigating.
When you go through a puddle the steering locks up and you can't move for about 15 20 seconds this causes you to panic and is dangerous cause you can't straight out the wheel.
2011 cadillac srx with 20,000 miles on it had the entire wheel hub come apart. Bolts fell out and the remaining bolts were all loosened. This problem ruined the caliper and brakes. I was lucky that I was not driving on the highway very often as I could have had a very serious crash.
Questions about the 2011 Cadillac SRX steering
Does the 2011 Cadillac SRX have steering problems?
Owners have filed 13 complaints about the steering of the 2011 Cadillac SRX, 3% of all its complaints.
At what mileage do 2011 Cadillac SRX steering problems start?
The typical (median) mileage in owner complaints is 76,000 miles.
Was there a recall on the 2011 Cadillac SRX steering?
There is no recall for this problem on this model year.
What year does the Cadillac SRX have bad steering?
The Cadillac SRX model years with the most steering complaints are 2004 (25 complaints), 2012 (18 complaints) and 2005 (17 complaints).
Other 2011 Cadillac SRX problems
Lights 198Suspension 63Brakes 40Electrical 40Transmission 36Engine 28Body 26Visibility 22Airbags 17Wheels 13Driver assistance 12Acceleration 11Fuel system 7Seat belts 6Seats 3Locks 1Tires 1
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