The contact owns a 2013 Buick Lacrosse. The contact stated while driving 60 MPH, the brake pedal was depressed, and she heard an abnormal sound coming from the vehicle. The check engine warning light illuminated. The contact continued to drive to her destination. The vehicle was taken to the dealer who diagnosed that the generator control module had failed and needed to be replaced. The contact stated that the failure had been reoccurring while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 150,000.
2013 Buick Lacrosse engine complaints
Page 2 of 2: complaints 11 to 32 of 32, newest first, as owners wrote them.
There is a known issue with this model as well as other 2.4 litre gm engines where the pcv valve may become clogged and if it is not fixed it can cause the rear oil seal to be damaged, hence rendering the engine useless. There is a special coverage bulletin that cover this vehicle and others under certain VIN numbers. However my vehicle had the same issue and is over $1`,000 to diagnose and fix. After talking to buick, even though I am within coverage dates and well below the mileage, my vehicle does not qualify for repair and I must pay for it out of pocket, despite it being a known issue in other vehicles. This should be moved from a special coverage to a recall for any affected vehicles under the 10 year, 120,000 mile threshold.
Constantly been having engine problems. Engine light coming on and off. I was driving it down a highway, coming to a stop due to a red light when the whole front of my car begin to sputter and gave out. It read "stabiltrak" but when taken to the shop it only read a code for the carbon filter. Which, was changed and did fixed the problem for the time being. However, its doing the same thing again.. Which is very dissapointing because its a very well kept up with car, never goes without its necessities.. And at this point I'm thinking it could be my braking system due to this problem weakening my brakes but I don't see why because those were changed about 6 months ago. Maybe, even an electrical problem with my traction control.
Tl* the contact owns a 2013 buick lacrosse. The contact stated while driving 35 MPH, the check engine warning light illuminated. The contact was able to drive to his destination. The vehicle was taken to an independent mechanic and was informed that the gas cap needed to be replaced. The contact stated he had the repairs completed but shortly after the failure recurred. The contact also stated that while stationary at a gas station, he became aware of a fuel stain under the gas cap. The contact called the local dealer capitol buick gmc (909 capitol expressway auto mall, san jose, ca 95136, (408) 445-2500) and the dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 83,000.
My 2013 buick lacrosse has a malfunctioning transmission control module which it already recalled by gm but my car does not fall under the recall because of my VIN the malfunctioning transmission control module cause my car to go into limp mode in the middle of the street in traffic
My car cuts off and gives warning of battery charging system failure when I slow to stop at red lights or turn in my driveway.. I've changed the belt and it's still doing it. I bought this car in 2017 and I am concerned that maybe the recall wasnt changed for eassist components. I have a 2 year old. I cant stearns my car because it's too hard when engine kills. It its very dangerous and something major is wrong.
When the car had mileage in the mid-upper 30,000 in 2018, we noticed that as the speed coasted down to 30mph, there was a hard downshift. So hard, you thought the engine fell out of the car. At the time we had not realized it only did this when the engine was cold. So, when we took it to the dealer, they could not replicate the issue. In 12/2019, we left it overnite and they "did" replicate the issue the next morning. This is stated on our service bill. They suggested a deep atm flush, even though we had a normal flush 18 months earlier with them. We paid them to do it and the problem persists. Since we slow down every time we approach a stop sign or stoplight, this occurs as we get down to 30mph. Exactly at 30mph!!! Once the engine is warm it, we do not notice the issue. But we live in northern ohio & the nites are cold oct-april. We drove the car to warm miami fl in 1/2020. It still did it, but only a mild downshift then quickly did not repeat as the temp was warmer there. To reduce the hardness of the downshift, we have reverted to trying to let the car warm up after starting it and applying the brakes as we slow down to 30mph! It is sad that this has to be done, as we have been taking great care of the car & it only has 48,000 miles. And we are not moving to fl!!! We bought the car new from this dealer.
Tl* the contact owns a 2013 buick lacrosse. Sporadically, while starting the vehicle, the doors failed to lock, the gear shifter failed to shift, and the vehicle did not accelerate. The contact stated that the engine revved, the rpms increased, and the eco warning message was displayed. The vehicle was taken to o'rielly chevrolet (6160 e broadway blvd, tucson, az 85711, (520) 829-3876), but was not diagnosed or repaired. The manufacturer was contacted and provided case number: 9-5654186782. The failure mileage was 66,002.
In 2018 the air went out in the vehicle and then the ABS light cane on. A few days later the check engine light was displayed and then the next day the battery completely died. I took it to the shop and had it fixed. They said that battery was missing a cell and they replaced the battery, fixed the air conditioning basically fixed all issues. Fast forward to a year to the date the same issue started again in that order. The car has officially cut off and I searched and there are no open recalls coming up for my VIN number.
I had the car repaired last year around this time with an issue saying that the battery charging system needed to be serviced. At the time I had recently bought a battery but the shop informed it could be due to a dead cell in the battery 1 year exactly and the same issue occurs. It start with the check engine light being displayed then it will start sending the message and battery light comes on. There should not be another dead cell battery. There is definitely an issue with the charging system of these cars. This will cause the vehicle when in eco mode to restart cause power loss whe driving and also cause the radio, navigation ect to loss brightness. The car releases loud sound for the A/C and defrost thumping and ticking also sputtering when accelerator is touched. Even when switching from park to any other gear is when this is heard regarding when A/C heat or defrost is on . This is during driving or after starting car. Originally happened 10/12/18 happening again as of 10/18/2019
Camshaft sensor fails repeatedly, after warranty replacement. This is causing the motor to die at different speed's and loss of vehicle control. The vehicle is unreliable and unstable. It is a liability to operate knowing any minute the csps can fail and render the vehicle useless.
Tamara recall-the car only has 67000 miles on it, and for some reason it is using oil. There is exhaust fumes/smoke coming out of the tail pipe. There have been occasions where it has not started. I took it to the dealership where I purchased it brand new off of the showroom floor in 2014, and they did a diagnostic on it; and inform me that they can find nothing wrong. Why all of the sudden is the oil pressure down so low and my warranty will be up at 70000 miles. I asked the technician to examine the drivetrain and other components covered under the warranty; but they refused. Also the screen on the satellite radio and clock fades out and comes back on. The dealership failed to provide a response to this as well. I need answers to determine the cause of the engine and electrical problems, but if the dealership where I purchased the vehicle cannot answer the questions; what is left to do to get it repaired properly? The car is stationery when the screen fades out and also the inside lights go out periodically as well as the headlights. What can be done? We need assistance. Gm needs to know that this dealership is providing less than satisfactory service.
Service stabilitrack comes on and reduces engine power. Happened this morning driving on the freeway almost caused a huge wreck because I had nowhere to go and couldn't go the freeway speed.
Tl* the contact owns a 2013 buick lacrosse. While driving various speeds, the vehicle stalled and the battery and check engine warning indicators illuminated. In addition, the power steering failed. After the contact powered off the engine and restarted the vehicle, he was able to drive normally. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was not taken to a dealer. The manufacturer informed the contact that the recall had expired and did not offer further assistance. The approximate failure mileage was 43,111.
The car bucks and stalls while in motion
Tl* the contact owns a 2013 buick lacrosse. While driving approximately 30 MPH, the vehicle stalled without warning without warning. The contact stated that the vehicle felt as if it were shifting gears. The failure recurred frequently. In addition, while at a stop light, the vehicle turned off without warning. The vehicle was able to be restarted. The contact also stated that the battery failed three times. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact called the manufacturer who stated that the VIN was not included in recalls. The approximate failure mileage was 43,000.
Tl* the contact owns a 2013 buick lacrosse hybrid. After the vehicle was serviced for unrelated issues, the check engine indicator illuminated the next day and the "check the charging system" message appeared. Additionally, the vehicle would shut off and restart automatically. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000.
My vehicle's drive belt was replaced at 4244 miles and at 58,863 miles on 02/16/16/16. I was able to drive 102 miles before that drive belt broke again causing me to abruptly stop. Luckily those around me were able to avoid hitting me. This is the 4th drive belt that my vehicle has needed in less than 59,000 miles. I was told that the drive belts are defective. I was also told that hybrid engines are much harder on drive belts and that they need to be replaced at least every 50,000 miles if not sooner. After one week my vehicle is still not repaired as they cannot find a drive belt for my vehicle that either is not defective or fear will not break again. It seems to me that there should be some type of recall on the drive belt. Additionally, I had to pay for the repair on the drive belt at 58,863 miles which seems unreasonable as this appears to be a problem with gm and their hybrid/eassist engine, not normal wear and tear.
My drive belt broke at 4244 miles and was covered by gm. It broke again at 58k miles and gm is refusing to cover stating normal wear and tear. It is not normal for a drive belt to have to be replaced twice before 60k miles. Was told regular maintenance recommends it being replaced at 50k due to hybrid engine, but owner's manual does not state this, just states to inspect it. We just had transmission replaced under warranty at 57k miles, so drive belt was inspected at that time; no issues reported.
Three lane interstate highway with traffic moving at 65 MPH and engine stalls out with no power. Make it to shoulder of road and after about a half hour, car starts with engine check light on and I continue to destination. I have service repair specialist check source of problem and it is failure of "cam shaft sensor". Upon returning home 285 miles away, again had problem diagnosed with same results..."cam shaft sensor" as engine check light was on again and car had no power. On 9/1/2015 call ellis automotive inc. And told them about problem, part needed and asked for a service date for repair. The service date was set for 9/11/2015 at 9:00 a.m. Traveled to dealer (51 miles one way) and they diagnosed the problem as "cam shaft sensor", but didn't have part available. When I asked why inexpensive part was not available after my prior communications I was told they only respond to their own diagnoses. On 9/14/2015 at 3:50 pm , I get the message that part was in but that they close at 4:pm. I call at 9:00 am on 9/15/2015 and was told that they have service date for 9/30/2015 and will meet me halfway with "loaner car" and take my car for repair. The reason for this communications is pretty basic. This defective part causes the engine to fail and gm knows that the problem exist and is well documented. The dealers have been notified by gm that problem is know but vehicle can be run so there is no priority to fix problem when reported by customer. Will it take more people killed by their vehicle stalling in traffic with no power braking or steering before gm is forced to take corrective action on a part they know is prone to failure.? I was told that the government uses warranty information to determine when a problem exist but we all know how this game was played with the ignition switch disaster.
The oil filter will not stay tight. We have it serviced at a g m service center.but every time they change the oil in about 1000 miles the filter comes lose and leaks.
Tl* the contact owns a 2013 buick lacrosse. The contact stated that while driving 30 MPH, the vehicle stalled. The vehicle was taken to a dealer for diagnosis but the failure could not be replicated. The manufacturer was notified of the failure. The vehicle had not been repaired. The failure and current mileage was 9,000. ..update 04-10-14
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