2014 Buick Lacrosse steering problems

Filed Feb 3, 2025 · Steering · 79,535 miles · WV

The contact owns a 2014 Buick LaCrosse. The contact stated that while his wife was driving on the highway at 25 MPH, the “Service Power Steering” message was displayed, and shortly afterward the vehicle lost power steering functionality and the steering wheel became difficult to turn. The contact stated that his wife proceeded to make her way onto the side of the highway and parked the vehicle. The vehicle was towed to a local dealer to be diagnosed and the contact was informed that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 79,535.

Filed Jun 21, 2022 · Steering · IL

Steering became stiff while driving and locked up once the car was parked. Could have locked while I was on the road. There was a message "power steering issue - contact service" or similar that appeared after the steering became stiff and before it locked up. The car is currently parked and waiting to be towed to a dealership for repair. 2014 Buick LaCrosse with 67,000 +/- miles and my last Buick purchase.

Filed Apr 11, 2022 · Steering · 50,300 miles · MD

The contact owns a 2014 Buick LaCrosse. The contact stated while driving approximately 10 MPH, the vehicle lost power steering functionality. The contact stated that the power steering assist warning light was illuminated. The vehicle was towed to a local dealer who diagnosed the vehicle with electronic power steering rack failure. The vehicle was then towed to an independent mechanic and was currently being repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,300.

Filed Aug 23, 2021 · Steering · 40,000 miles · NJ

The contact owns a 2014 Buick LaCrosse. The contact stated while driving approximately 55 mph, the power steering suddenly failed, and the steering wheel became very difficult to turn in either direction. During the failure, the power steering warning message had displayed. The vehicle was towed to an independent mechanic who reprogrammed the power steering module however, the failure recurred. The vehicle was then towed to the local dealer who reprogrammed the power steering module again however, the failure persisted. The contact was then advised that the power steering system needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.

Filed Aug 5, 2021 · Steering · 49,660 miles · IN

The contact owns a 2014 Buick Lacrosse. The contact stated that while driving 70-75 mph, the steering wheel popped up to the dashboard and became inoperable, however, the contact was able to exit the highway. The power steering assist service message was displayed. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the power steering housing and power steering gear needed to be replaced. The contact mentioned that she was concerned about driving the vehicle. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 49,660. Consumer stated steering wheel wouldn't move.

Filed Aug 5, 2021 · Steering · IN

Our steering went out on Interstate 65 while traveling about 70 miles per hour. We were near an exit and I was able to pump my brakes and get off without causing an accident that could have caused a multiple pile-up, injuries and potential deaths. The problem was diagnosed and repaired by a GM Dealership. The car was towed directly for repair—no manufacturer (other than GM repair), police or insurance representative was involved. A message saying “Power steering assist needs service” appeared on the dash 5 to 8 seconds before the steering went out.

Filed Nov 22, 2020 · Steering · 58,531 miles · CA

Power steering went out while on the freeway, check power steering light came on.

Filed May 18, 2020 · Brakes, Driver assistance · 110,000 miles · MI

While driving to work going approximately 55mph in my 2014 buick lacrosse I lost all power steering. The stabilatrac indicator came along with a service ABS brake light. I was not able to set cruise control as well. I was able to make it to work and had to have the vehicle towed for safety reasons.

Filed Dec 27, 2019 · Driver assistance, Steering · 42,500 miles · TX

I was on the highway on the interior lane at 75 MPH when all the sudden I got a audible and visual alarm indicating steering failure. I then got the same for stabiltrak failure. The steering assist was obviously gone immediately and the car started floating back and forth. I had my wife and 92 year old mother-in -law with me and it was misting heavily so I carefully continued to drive at a reduced speed. I took the car in and they said the steering was not getting electricity. Also, they said the passenger side rear wheel sensor went out which caused the back and forth motion. The car dealership wants to charge me $3400 for the repairs. I see that there were recalls on other gm products for the steering on similar models I.e. Cadillac etc. I found several instances online for buick lacrosse but for some reason not all were reported. I bought this certified vehicle may 2018 with 19,520 mi. Which is at around 42,500 mi. Now. I am very concerned about the safety of this product in the future and would like for n.h.t.s.a to take another look at this steering issue and why these two issues with the sensor and the steering occurring at the same time.

Filed Sep 18, 2018 · Steering · 61,000 miles · SC

Tl* the contact owns a 2014 buick lacrosse. While the contact's wife was backing out of the driveway, the steering seized, and the ABS and service steering warning indicators illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000. The VIN was unknown.