The contact owns a 2014 Buick LaCrosse. The contact stated that while his wife was driving on the highway at 25 MPH, the “Service Power Steering” message was displayed, and shortly afterward the vehicle lost power steering functionality and the steering wheel became difficult to turn. The contact stated that his wife proceeded to make her way onto the side of the highway and parked the vehicle. The vehicle was towed to a local dealer to be diagnosed and the contact was informed that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 79,535.
2014 Buick Lacrosse: loss of power steering
6 of the 63 complaints about the 2014 Buick Lacrosse describe loss of power steering.
- owner complaints
- 6
- of this car's complaints
- 10%
- recalls
- 0
Is there a fix? 45 service bulletins cover this area of the car. See below
Loss of power steering by model year
What owners say
Steering became stiff while driving and locked up once the car was parked. Could have locked while I was on the road. There was a message "power steering issue - contact service" or similar that appeared after the steering became stiff and before it locked up. The car is currently parked and waiting to be towed to a dealership for repair. 2014 Buick LaCrosse with 67,000 +/- miles and my last Buick purchase.
The contact owns a 2014 Buick LaCrosse. The contact stated while driving approximately 10 MPH, the vehicle lost power steering functionality. The contact stated that the power steering assist warning light was illuminated. The vehicle was towed to a local dealer who diagnosed the vehicle with electronic power steering rack failure. The vehicle was then towed to an independent mechanic and was currently being repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,300.
Our steering went out on Interstate 65 while traveling about 70 miles per hour. We were near an exit and I was able to pump my brakes and get off without causing an accident that could have caused a multiple pile-up, injuries and potential deaths. The problem was diagnosed and repaired by a GM Dealership. The car was towed directly for repair—no manufacturer (other than GM repair), police or insurance representative was involved. A message saying “Power steering assist needs service” appeared on the dash 5 to 8 seconds before the steering went out.
The contact owns a 2014 Buick Lacrosse. The contact stated that while driving 70-75 mph, the steering wheel popped up to the dashboard and became inoperable, however, the contact was able to exit the highway. The power steering assist service message was displayed. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the power steering housing and power steering gear needed to be replaced. The contact mentioned that she was concerned about driving the vehicle. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 49,660. Consumer stated steering wheel wouldn't move.
Power steering went out while on the freeway, check power steering light came on.
Service bulletins that may apply
- Steering
- This service bulletin provides a procedure to flush and bleed power steering system to correct a power...
- This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the...
- This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with...
- Steering
- This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low...
- This technical bulletin provides repair information to correct a customer concern of "Steering Assist Is...
- This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of...
Related recalls
No recalls on record for this model year.
Questions about the 2014 Buick Lacrosse power steering loss
Is loss of power steering a common problem on the 2014 Buick Lacrosse?
6 of 63 owner complaints about the 2014 Buick Lacrosse (10%) mention loss of power steering. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2014 Buick Lacrosse?
There are 0 recalls and 45 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Buick Lacrosse
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Buick Lacrosse?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history