2013 Buick Lacrosse: loss of power steering

Filed Feb 12, 2025 · Steering · MS

The contact's mother owns a 2013 Buick LaCrosse. The contact stated that while her mother was driving approximately 55 MPH, an unknown warning light illuminated, and the steering wheel was difficult to turn in either direction. The contact stated that her mother drove the vehicle to an independent mechanic who was able to retrieve a DTC fault related to a power steering assist failure. The mechanic informed the contact's mother that he was unable to repair the vehicle. The manufacturer was informed of the failure. The failure mileage was unknown.

Filed Dec 5, 2024 · Steering · MT

Power Steering Went out while I was on the Highway. It was all of a sudden, and I had been driving on the highway for at least 2 hours. This caused my steering to be not as controlled, and could have caused a wreck if driving by a less advance and experienced driver. The only time the warning lamp came on was the minute it happened, and when completely out. I had to drive on the highway over an icy pass for another 45 minutes. It was very difficult and stressful. It thankfully did not cause any accidents, or other damage that I am aware of.

Filed Aug 24, 2020 · Steering · 64,941 miles · WI

On 8-6-2020, (about 11 am) while driving (about 70mph) north on i43 in eastern wisconsin, at a point north of sheboygan, the message 'service power steering' appeared on the dash. When I started to drive off to a rest stop, I realized the steering was very stiff and required extra effort to guide the car, the 'electric power steering' (eps) had completely failed. How could this happen when the car was only 7 years old with 64941 miles, less than 10k mi/yr!!! I carefully drove the car to bergstrom buick gmc in green bay wis. The diagnosis was the entire eps gear box had to be replaced with a cost near $2500. I was stunned. I complained to the service manager that because of the cars age & elapsed miles, this should not have happened! I further stated that I could understand that something like this might happen after 10 years & 100k miles, but not before!! He replied the car was out of warranty and that failures like this can happen. Eventually the car was satisfactorily repaired, copy of the bill attached. My contention is that this is not only a reliability issue, but more importantly a safety issue. When my wife & I purchased the car, we were both retired and did not have the daily grind of driving to/from work in all kinds of weather. In fact the car was driven minimally in adverse conditions. When this failure occurred, I had the composure to safely steer/guide the car, had my wife been driving, the incident could have had a catastrophic result. I now have 'much pause' about the reliability/safety of eps vs hydraulic ps (hps), if & when this will happen again! A similar complaint was filed with buick gmc customer service.

Filed Aug 18, 2020 · Steering · 121,000 miles · WA

While driving at 75mph, there was a sudden loss of power steering. I barely managed to get off the highway. The next day I started the vehicle and the steering returned. The steering has been intermittently going out since I parked it at home. I start the car frequently to keep the battery charged and each time the steering may or may not work.

Filed Oct 11, 2019 · Steering · 160,000 miles · NJ

2013 buick lacrosse - power steering stopped working while my 19-year-old daughter was driving at approximately 35 MPH! Steering wheel completely locked up. Potentially hazardous condition. Gm must address this issue with the power steering mechanism on these vehicles! Very expensive repair ($2,600) and it took 3 weeks to find the part due to gm being on strike.

Filed Feb 23, 2018 · Electrical, Engine · 43,111 miles · KY

Tl* the contact owns a 2013 buick lacrosse. While driving various speeds, the vehicle stalled and the battery and check engine warning indicators illuminated. In addition, the power steering failed. After the contact powered off the engine and restarted the vehicle, he was able to drive normally. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was not taken to a dealer. The manufacturer informed the contact that the recall had expired and did not offer further assistance. The approximate failure mileage was 43,111.

Filed Jan 10, 2018 · Steering · 48,000 miles · TX

Tl* the contact owns a 2013 buick lacrosse. While driving 30 MPH, the power steering warning indicator illuminated and the power steering failed. The contact stated that the vehicle became very difficult to operate. The vehicle was taken to wright buick gmc (1703 s 1st st, lufkin, tx 75901, (936) 465-9023) where it was diagnosed that the electronic power steering motor needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 48,000.

Filed Feb 20, 2017 · Electrical, Steering · GA

The power steering went out and the electrical no power 3 times since november 2016

Filed Apr 12, 2016 · Steering · 48,000 miles · MI

65 year old wife driving 70mph on i75 in michigan when the power steering stopped working. Service power steering message came on . I had to help her steer car to a stop. I did not know it had electric power steering. It was 9pm at night. Looked for low fluid level. Decided to drive home. When car was re started the power steering worked. Wife does not trust car now.

Filed Apr 29, 2014 · Steering · 13,000 miles · IL

Near the florida-georgia on north interstate 75 I stopped at a rest area.when I started the auto again,I found it difficult to back out of the parking lane and to straighten the cars wheels to exit the area.I realized then I lost power steering.slowly and on the right lane I drove the auto to valdosta,ga .I stopped at a motel and called the local buick dealer.the next day (april 2) I was able to bring the auto to the local buick dealer.fortunately,the dealer was just a few miles from my motel. I stayed overnight at a local motel.the dealer arranged for me to rent a auto. The next day, the mechanics at the dealership informed me that they would have to replace parts but did not know how long it would take to receive the parts and how long it would take to fix the auto.thus ,they removed my luggage and books from my auto and placed them in my rental car. Then I proceeded to drive to my home in illinois. On april 27,my repaired buick la crosse was delivered to my home in illinois.

Filed Feb 26, 2013 · Electrical, Fuel system · 4,000 miles · CA

Vehicle engine light (malfunction indicator lamp) came on; 5 minutes later charging system light came on with warning that "charging system not working". Shortly thereafter, power steering went out and then ABS light came on and then car shut down completely. After reading complaints about 2012 buick lacrosse looked in engine compartment and found that the serpentine belt was shredded. Vehicle being towed to dealer in morning.