2013 Buick Lacrosse: engine failure

Filed Dec 3, 2024 · Electrical · 79,000 miles · WI

The contact owns a 2013 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated, and the steering seized. In addition, the contact stated that a warning indicated a low voltage and the vehicle lost motive power. The contact stated that the vehicle stalled in the middle of a busy road. The contact called the Police to assist with moving the vehicle over to the shoulder of the road. The vehicle was towed to a local dealer; however, the contact was advised to have the vehicle towed to another dealer. The vehicle was towed to the dealer where it was diagnosed with a low voltage Hybrid battery. The contact was informed that the Hybrid battery needed to be replaced to perform a diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact contacted a Chevrolet dealer by phone and was informed that the Hybrid battery was no longer in production. The contact stated that the failure had occurred in February 2024, however, the independent mechanic had provided a temporary fix. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the battery was no longer covered under warranty. The contact was informed that the battery had exceeded the warranty period. The failure mileage was approximately 79,000.

Filed Mar 31, 2024 · Electrical, Engine · FL

The "auto stop" on my car, when I was at stoplights or stop signs, would not automatically restart. The engine failed to start again when stopped in "idle"..

Filed Apr 14, 2022 · Electrical, Engine · 88,000 miles · IL

The contact owns a 2013 Buick LaCrosse. The contact stated while driving at various speeds, the vehicle started jerking. There were no warning lights illuminated. The contact continued to drive the vehicle. Additionally, the contact stated that the vehicle failed to start. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the local dealer where it was diagnosed that there were no compressions on the engine and cylinders due to a possible fractured timing chain and damaged valves. The dealer also informed the contact there was no oil in the engine; however, the contact had replaced the engine oil 2-3 weeks prior to the failure. The vehicle was not repaired. The vehicle was then towed to an independent mechanic but was not diagnosed or repaired. The contact referenced the federal safety agency Campaign Number: 13V173000 (Electrical system). The manufacturer was not notified of the failure. The failure mileage was approximately 88,000.

Filed Nov 15, 2021 · Electrical · 35,000 miles · GA

The contact owns a 2013 Buick LaCrosse. The contact stated while approaching a traffic light, the vehicle was seized. The contact stated that the check engine and battery warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. The vehicle was repaired but continued to experience failure. The contact was able to drive back to the local dealer and had the battery replaced for a second time. The vehicle was repaired but continued to experience failure. The contact stated she experienced the failure a total of 4 times. The manufacturer had been informed of the failure. The failure mileage was approximately 35,000.

Filed Apr 4, 2017 · Steering, Transmission · 10,000 miles · IN

Tl* the contact owns a 2013 buick lacrosse. While reversing, the power steering seized and the power train warning sensor illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.