The contact owns a 2016 Buick LaCrosse. The contact stated while driving 35 MPH, the vehicle lost power steering functionality. The check engine warning light was illuminated. The contact was able to drive to the residence. The vehicle was towed to the dealer, where the failure was diagnosed as a glitch, and the Power steering control module (PSCM) software update was performed; however, the failure recurred. The dealer was contacted and advised the contact that the electric power steering assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.
2016 Buick Lacrosse: loss of power steering
6 of the 48 complaints about the 2016 Buick Lacrosse describe loss of power steering.
- owner complaints
- 6
- of this car's complaints
- 13%
- recalls
- 0
Is there a fix? 21 service bulletins cover this area of the car. See below
Loss of power steering by model year
What owners say
I lost power steering while driving 70 mph on a two-lane highway in Wyoming. There were no warnings before the incident, but a Service Power Steering light came on at the same time it quit working. One mechanic shop did a diagnosis on the car. I was told that the Electric Gear Power Steering Motor needs to be replaced along the whole Rack and Pinion that it's attached to has to be replaced because of the way it's designed. I found out that 2,000 of these same model and year of cars had a recall on them for this exact problem, but my car's VIN wasn't included in that recall. After doing thorough research on the internet, I have found that this is a common issue with these cars, and it's obvious that the manufacturer should have included more cars in the recall. I have just turned 77,000 miles on my car, and I have been given a $4,000 estimate to get it repaired. It is completely undrivable at this time.
The contact owns a 2016 Buick Lacrosse. The contact stated while attempting to drive from a complete stop, the steering wheel locked, almost causing a collision. A message indicating power steering failure was displayed. The Police Department assisted the contact with driving the vehicle to the side of the road. The contact stated upon turning off and restarting the vehicle, the power steering responded as needed. The vehicle was taken to an independent mechanic, where it was diagnosed that the Power Steering Control Module (PSCM) needed to be updated. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure via mail. The failure mileage was approximately 23,098. The contact stated that she paid for the repairs according to the Technical Service Bulletin that applies to her vehicle.
The contact owns a 2016 Buick Lacrosse. The contact stated that upon reversing, he noticed that the steering wheel had lost power steering functionality. The “Power Steering Failure” warning light was illuminated. The contact stated that he was able to forcefully steer the steering wheel and drove to his residence that was not too far away. The contact stated that the next day, he restarted the vehicle and he noticed that the vehicle had regained power steering functionality. The vehicle was towed to the dealer who diagnosed that the power steering control module had failed. The dealer reprogrammed the power steering control module. The contact drove the vehicle to his residence. The contact referenced the federal safety agency Campaign Number: 17V116000 (Steering) however, the vehicle year was not included. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 28,000.
Service: power steering drive with care as I turned on my street. As I turned to park the steering wheel was very hard to turn. Went to check power steering fluid, no power steering pump. This vehicle has electric power steering, however fuse #23 is a 10 am fuse but it was good. There is no 80 amp fuse on the battery post. This is a hazard and should be fixed.
2016 buick lacrosse. Consumer writes in regards to loss of power steering. *ld
Service bulletins that may apply
- Steering
- This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be...
- This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the...
- This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with...
- Steering
- This technical bulletin provides repair information to correct a customer concern of "Steering Assist Is...
- This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of...
- Steering
Related recalls
No recalls on record for this model year.
Questions about the 2016 Buick Lacrosse power steering loss
Is loss of power steering a common problem on the 2016 Buick Lacrosse?
6 of 48 owner complaints about the 2016 Buick Lacrosse (13%) mention loss of power steering. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2016 Buick Lacrosse?
There are 0 recalls and 21 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Buick Lacrosse
VIN decoder
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