the federal safety agency: 14V338 Date Issued: 2014-06-18 Transmission shifter cable detach from Transmission. Vehicle will not change gears. Contacted GM 10/22/26 9:52am est spoke with Terran, GM states no details of any repairs, shows inspected 07/15/2014, unable to assist with repairs due to outside of timeframe. My research shows no timeframe or milage limits for this specific recall. GM has done no repairs for this recall.
2013 Cadillac Ats transmission problems
46 complaints (29% of all complaints for this car). Typical mileage when it fails: 12,000. 1 crash reported.
- owner complaints
- 46
- of this car's complaints
- 29%
- typical mileage
- 12,000
- crashes
- 1
- recalls
- 1
Which part fails
- Automatic transmission3
- Shift linkage/cable/rod1
- Automatic transmission: control module (TCM/PCM/tecm)1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Cadillac Ats transmission problems in other years
Related recalls
Power train: automatic transmission
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bracket on the transmission shifter or the bracket on the transmission.
- Risk
- If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
- Remedy
- GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is 14179.
Recall number 14V338000 · Recall details
What 2013 Cadillac Ats owners say
Most recent owner complaints, unedited.
Car has a shudder at acceleration acting as if it's in the wrong gear or shifts too soon seems like failing TCC in tge transmission not sure this issue could cause accidents due to car not accelerating fast enough with people behind you they could rear end you
My Vehicle will shift out of gear but will not move and there is a rattling sound when the gear is tried to be put back in park and rest of gears
The contact owns a 2013 Cadillac ATS. The contact stated that after starting the vehicle and switching gears, the vehicle would not move forward or backward. No warning lights were illuminated. The vehicle was towed to a local independent mechanic and the contact was informed that the failure was possibly related to the federal safety agency Campaign Number: 14V338000 (Power Train). Another local independent mechanic was contacted for a second opinion and informed the contact that the transmission shifter cable had failed. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the VIN not being included in the federal safety agency Campaign Number: 14V338000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.
The contact owns a 2013 Cadillac ATS. The contact discovered the federal safety agency Campaign Number: 14V338000 (Power Train). The contact discovered that the recall was repaired, however, the failure occurred. The contact's husband was parked in the vehicle while shifting into drive, and the gear shifter became stuck in between park and drive. The contact turned the vehicle off; however, the vehicle would not restart. The vehicle was towed to an independent mechanic where it was diagnosed with automatic transmission control shift cable detachment. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
Took it in 2 weeks ago for an oil changed and they replaced a camshaft solenoid saying that was causing my issues. I had to take it back yesterday and now they're telling me it's a torque converter or a transmission and it's going to cost me $3,500. After reviewing I think have GM has a lot of issues with this component . GM was aware of the situation and never fixed it. As I read through the technical Bulletin due to the cost so they have the consumers pick up the cost.
The contact owns a 2013 Cadillac ATS. The contact stated that after starting the vehicle and attempting to shift into drive, the vehicle failed to shift out of park. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to the federal safety agency Campaign Number: 14V338000 (Power Train), and the VIN was included. The manufacturer was notified of the failure and informed the contact that the vehicle was repaired under the recall by the previous owner of the vehicle. The manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 150,000.
Second time shifter cable failed. Thankfully I was in park and not driving. I had it replaced in 2021 and now 2023 it did the same thing.
The contact owns a 2013 Cadillac ATS. The contact stated while parking the vehicle, the contact attempted to shift into reverse; however, the vehicle failed to respond. The contact turned off the vehicle however, the vehicle failed to shift out of drive. The vehicle was taken to an independent mechanic and the contact was informed that the shifter cable was out of place. The vehicle was repaired, but the failure reoccurred. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 89,000.
Rear differential is a main issue with the 2013 Cadillac ATS I have read many complains I’m not understanding why there has yet to be a recall on the year an model there was a recall on the 2014 cts. But for the 2013 Ats the dealership said there was poor welding which caused leaks and that should have been and automatic recall.
Questions about the 2013 Cadillac Ats transmission
Does the 2013 Cadillac Ats have transmission problems?
Owners have filed 46 complaints about the transmission of the 2013 Cadillac Ats, 29% of all its complaints.
At what mileage do 2013 Cadillac Ats transmission problems start?
The typical (median) mileage in owner complaints is 12,000 miles.
Was there a recall on the 2013 Cadillac Ats transmission?
Yes, 1 recall: 14V338000. Check your VIN to see if your car still needs the free repair.
What year does the Cadillac Ats have bad transmission?
The Cadillac Ats model years with the most transmission complaints are 2013 (46 complaints), 2014 (30 complaints) and 2016 (10 complaints).
Other 2013 Cadillac Ats problems
Engine 49Electrical 36Steering 25Brakes 17Acceleration 10Airbags 9Lights 7Driver assistance 5Fuel system 5Suspension 5Wheels 5Visibility 4Seat belts 3Seats 3Tires 3
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