2013-2014 Cadillac Ats and Cadillac CTS recall: automatic transmission

General Motors LLC reported this safety recall on June 19, 2014. It covers about 90,750 vehicles.

vehicles affected: 90,750
reported: Jun 19, 2014
owners notified: Aug 29, 2014
related complaints: 160

Power train: automatic transmission

What is wrong: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bracket on the transmission shifter or the bracket on the transmission.
Risk: If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is 14179.

Recall number 14V338000

Affected vehicles

Cadillac Ats 2013-2014 2013 2014
Cadillac CTS 2014 2014

Owner complaints about the same problem

Owners of these vehicles have filed 160 complaints about transmission problems.

2013 Cadillac Ats 2014 Cadillac Ats 2014 Cadillac CTS

Questions about recall 14V338000

Is there a recall on the 2013-2014 Cadillac Ats and Cadillac CTS automatic transmission?

Yes. Recall 14V338000, reported on June 19, 2014, covers about 90,750 vehicles.

What is the fix for recall 14V338000?

GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is 14179.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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