2014 Cadillac CTS transmission problems

Filed May 3, 2026 · Transmission · CA

On April 30,2026 I was pulling into a parking space and the gear shifter wouldn't go in to park with my foot the brake and the gear shifter wouldn't go in to park with my foot the brake and the gear shifter wouldn't go in to park . The tow truck driver who finally responded was able to lift the rear of the car up to see what was wrong with my car and I was placing it in the back of the he determined the cable for thre gear shifter was broken.

Filed Feb 7, 2026 · Transmission · OK

My 2014 Cadillac CTS has been making what sounded like road noise. After another person road in my car that was not in it daily like I was, they told me how loud it really was. After further investigation, my rear differential has gone out at only 80,000 miles. It’s impossible to drive due to the extreme safety concerns for not only myself but other drivers on the turnpikes and highways.

Filed Jan 7, 2026 · Transmission · GA

The contact owns a 2014 Cadillac CTS. The contact was informed of the federal safety agency Campaign Number: 20V038000 (Power Train). The vehicle was taken to a dealer; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the recall remedy could not be performed because the transmission and axle had failed and required repair and replacement. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was unknown.

Filed Sep 25, 2025 · Transmission · TX

I am filing a complaint against Wagner Cadillac in Tyler, Texas, regarding mishandled recall service that resulted in severe damage to my 2014 Cadillac CTS Vsport (3.6 Twin-Turbo). Timeline of Events: Wagner Cadillac performed Recall #N192279370 (rear differential). At the time, only the differential code was present. Their own multipoint inspection showed no issues with the cooling or transmission systems. Immediately after recall service, my rear axle warning light came on for the first time. Shortly after, the transmission cooler line at the radiator burst, causing coolant and transmission fluid to mix. This led to overheating, hard shifting, and slipping. To limp the car home safely, I used a stop-leak additive only after the breakdown. The Magnuson-Moss Warranty Act clearly states warranty coverage cannot be denied unless the additive directly caused the failure, which it did not. The damage had already occurred from the ruptured line. When I returned the vehicle, Wagner Cadillac falsely accused me of voiding coverage due to the additive. They then refused to repair my transmission or cooling system, leaving me with a $30,000+ estimate. Why They Are Responsible: The problems began only after recall work. During service, Wagner Cadillac could have: Over-pressurized the system during testing. Improperly disturbed or reinstalled transmission cooler lines. Failed to secure or bleed the cooling system. Any of these actions could have caused the rupture. Their refusal to acknowledge this shifts unlawful blame onto me. Additional Concerns: Instead of helping me, Wagner Cadillac attempted to solicit me to sell them my broken car and buy another vehicle from them — both before and after they denied repairs. This is unethical and exploitative. Impact: I paid cash for this car not long ago. I have now lost reliable transportation, lost my job due to lack of mobility, and face financial INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 1, 2025 · Transmission · TX

own a 2014 Cadillac CTS (VIN: [XXX] ) that was serviced under GM Recall N192279370 for rear axle differential seizing. On [XXX], the dealership replaced the rear differential carrier assembly and performed the required hydraulic system bleed. At intake, their own multi-point inspection documented no issues with the transmission, radiator, or cooling system. Immediately after the recall repair, my vehicle experienced severe issues: transmission slipping and radiator contamination with transmission fluid. These problems did not exist prior to the recall service. The dealership now claims the damage resulted from “stop leak” in the system and refuses warranty coverage. However, stop leak was not used until after the failure occurred, and only as an emergency measure to get the car home safely. The evidence strongly indicates that the failure resulted from the recall service, possibly from improper reconnection or contamination during the repair. Their refusal to acknowledge responsibility leaves me with significant repair costs for a problem that began directly after their mandated safety recall work. I am requesting the federal safety agency’s assistance in investigating this case, as the failure appears to be linked to the recall repair and raises concerns of improper procedures during service. Documentation, including service invoices, inspection sheets, and repair notes, are available to support this complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 1, 2025 · Transmission · MI

The gear shifter cable on my 2014 Cadillac CTS failed completely and without warning. The vehicle became totally inoperable and could not be shifted into Park, Neutral, Reverse, or Drive. There were no dashboard alerts or signs of failure. This matches the exact symptoms described in GM Recall No. 21V473000. However, my vehicle was excluded from further action because it had previously received a visual-only inspection during the recall window. No functional testing was performed. Despite being marked as “repaired,” the shifter cable failed exactly as described in the original recall. GM confirmed that the recall case was closed after a visual inspection per their protocol. But this inspection clearly failed to detect a dangerous mechanical defect. I have now been without a working vehicle for over two weeks, with the earliest dealership appointment not available until the week of July 7 — and a $180 diagnostic fee quoted, with no guarantee of repair coverage. This breakdown could have resulted in a crash or rollaway if it had occurred while driving or parked on an incline. It poses a serious safety risk not just to me but to the public. Vehicles cleared with insufficient inspection should not be excluded from protection. I respectfully request that the federal safety agency investigate this failure, hold GM accountable for prematurely closed recall cases, and consider requiring them to reopen and expand the campaign to include VINs like mine. I am willing to provide photos, documentation, and records as needed. Thank you for your attention and swift consideration.

Filed May 28, 2025 · Transmission · 170,000 miles · CT

The contact owns a 2014 Cadillac CTS. The contact stated that while driving 60 MPH, the contact heard an extremely loud bang, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway and observed smoke coming from the rear axle. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the rear axle differential. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 20V038000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 170,000.

Filed Oct 16, 2024 · Transmission · 70,000 miles · AZ

The contact owns a 2014 Cadillac CTS A. The contact stated while driving at approximately 45 MPH she heard an abnormal sound from the rear of the vehicle. The contact stated that it sounded like an amplified road noise. Additionally, the contact stated that there was an intermittent sharp jarring of the vehicle. The contact stated that the vehicle was downshifting to a lower gear independently. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who had diagnosed and determined that the differential was cracked and needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to the federal safety agency Campaign Number: 20V038000 (Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 70,000.

Filed Aug 13, 2024 · Steering, Transmission · MO

I just recently purchased my Cadillac. And the rear end is going out! I literally cannot even drive it anywhere because it is about to lock up completely. It will barely go and definitely doesn't want or like to go uphill. I could hardly go 20 miles per hour when I parked it the other night. There has not been an incident yet but if I hadn't parked it, it could've locked up completely when I was going down the highway is what my mechanic friend told me. It was not bad until just the day before it got to this point. It was making a little bit of a humming noise which I thought was just a wheel bearing the other night because that's exactly what it sounded like. But, the night I parked it it had started making like a loud thumping noise when I would try to accelerate. The more I would accelerate the louder the noise and it just didn't want to go. So, I parked it and that's where it's been since. So, I got online to look and see if there were any recalls for this issue. I find that there is a recall for the 2014 Cts-V for the rear end. I think it's not only the Cts-V models I think it's the regular Cts's as well. Can you check into this for me because I literally just bought this car and haven't even gotten my license plate yet and now I can't even do that or go anywhere for that matter. I am a business owner and I rely on my vehicle and I can't even get to work to open my store right now,. I would greatly appreciate it if you could check into if this recall shouldn't be extended to the regular Cts models as well. Thanks and have a great day.

Filed Jan 29, 2024 · Transmission · CA

My car was unsafe to drive. It would not shift into drive. I had it towed to a mechanic who diagnosed the problem. I was informed the differential was the problem. I could not drive my car until the repair was done. No one had the differential part in the USA. My car is 2014 CTS with only 66,000 miles. Can I be reimbursed for this repair?